Easy to order. Good quality of goods received. Quick response and resolving issue from team. Very bad and disappointing are delivery service provider. When you pay extra for next day delivery you exp... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The product was as ever excellent. However your decision to use 'evri' for the delivery let you down. Of the 3 items they 'delivred' this week 1 was left on my nieghbours porch and 2 (including your... Toon meer
Bedrijf heeft geantwoord
It is far the best experience I’ve had since I order online. Very fast response and delivered next day to my house. Regarding the advice always best choice. Thank you and good luck
Bedrijf heeft geantwoord
My husband purchased a pair of waterproof steel toe cap trainers and was very pleased with them, a few months later the stitches went on one of the shoes, we couldn’t find the original proof of purcha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.
Contactgegevens
Verenigd Koninkrijk
- info@blackhammer.co.uk
- blackhammer.co.uk
4,5
Uitstekend
116 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Reliable
I have had quite a few pairs of black hammer boots for work. They are so comfy, they never need breaking in, I can just take them from the box and immediately wear them all day. I walk miles 5 days a week so it's essential they are comfortable and grip well in mud etc. I don't even look elsewhere when they need replacing. Fast delivery too.
25 november 2025
Antwoord van blackhammer.co.uk
What a fantastic review, Angela. We hope you will never have to use them, but if you ever do, we hope you find the experience of dealing with our customer care team just as good!
Antwoord van blackhammer.co.uk
Thank you Spencer, we truly appreciate you as a customer
Excellent service
Excellent service. Fast delivery of goods and affordable products. Customer service A1.
25 november 2025
Antwoord van blackhammer.co.uk
Thanks, John, much appreciated for the review, and we will feed this back to our customer care team!
Antwoord van blackhammer.co.uk
Thank you for the review. We do like to think that if Black Hammer were a human, then comfort would be our middle name!
Great customer service
Had a problem with a delivery (fault of the third party delivery company) and emailed them about it. I got a prompt response and a replacement sent out immediately and am really pleased at the quick response and professional way this was handled
18 november 2025
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thank you for your feedback, Alex. We will feed this back to our customer support team.
Antwoord van blackhammer.co.uk
Thank you for the review, Glad you find them comfortable. Please feel free to reach out to our customer care team if you have any questions.
it is not true to size.
it is not true to size.
I ordered UK7 size
didn't even finish my shift.
my feet were hurting.
27 oktober 2025
Antwoord van blackhammer.co.uk
Hi, we are sorry to hear that the shoe isn't the right fit. The majority of our customers find them true to size; however, we understand there will be slight variations in shoe size, which is why we offer a 45-day returns policy and free exchange to encourage customers to try on their shoes before removing the tags and using them outdoors. For future reference, we have a size chart on the site that shows where to measure the foot for the most accurate and comfortable fit.
A positive experience all round
I was very happy with my recent purchases from Black Hammer - when it did go wonky delivery issue they ensured it went back on track as soon as they were made aware - excellent
28 oktober 2025
Antwoord van blackhammer.co.uk
Glad to hear our customer care team could help you out!
Gut like it happy
27 oktober 2025
Antwoord van blackhammer.co.uk
Thank you! Your review is much appreciated
Antwoord van blackhammer.co.uk
We are glad to hear you have found them comfortable. Thanks for the review
Shoes are as described
Shoes are as described. Comfortable. Arrived quickly. Would definitely use again for the next set
28 september 2025
Review zonder uitnodiging
Antwoord van blackhammer.co.uk
Thank you Lee, let us know if you need any assistance in the future
Very easy website to view
Very easy website to view, follow and follow. High quality product at reasonable price. The steel toe cap boots fit well and feel very durable!
6 september 2025
Review zonder uitnodiging
Great product fast delivery
28 september 2025
Antwoord van blackhammer.co.uk
Thank you so much for the review
Not good quality
25 september 2025
Antwoord van blackhammer.co.uk
Hi,
Thank you for your feedback. We are sorry to hear that you feel the quality of your purchase did not meet expectations as we have invested heavily in producing high quality safety shoes and recently increased our guarantee from six months to 240 days. We want every customer to be happy with their purchase and genuinely want to understand why this wasn't the case for you.
We would love the opportunity to resolve this for you and wanted to point out that we have a 45 days returns policy and encourage you to reach out to our customer support team either on the website or via info@blackhammer.co.uk with your order and they will be able to assist you.
Best
The Black Hammer Team
Shoes perfect good fit and very comfy…
Shoes perfect good fit and very comfy will purchase again
24 september 2025
Antwoord van blackhammer.co.uk
If we were a person comfy would be our middle name! Thanks for the review
Antwoord van blackhammer.co.uk
Good to hear. If you ever need support then feel free to reach out to our custoemr care team
Easy purchase,decent jacket at a decent…
Easy purchase,decent jacket at a decent price,fast delivery too
28 september 2025
Antwoord van blackhammer.co.uk
Thanks, hope the jacket serves you well as we head into the wet season!
Great product & quick delivery 👍
25 september 2025
Antwoord van blackhammer.co.uk
Thanks for the review Phil. Much appreciated!!
Trainers worth the price
Just received some trainer from black hammer and tona surprise for 36 pounds they are really comfortable, great quality and true to size , I've worn Adidas trainers mainly and these definitely outbeat adidas in my mind
23 september 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.