They had exactly what I was looking for at a great price. I was actually a little hesitant, but I did a quick online search to guarantee they're legit. I'm AMAZED at how quickly the product shipped... Toon meer
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Lees wat reviewers zeggen
Everything about this experience was great. I found the fireplace insert that I wanted at an actual fireplace store in New York and wanted to see if I could get a better price which was close to half... Toon meer
I just purchased an Enerzone Solution 1.4 woodstove and so far i am very satisfied. Great price, great product, good customer service and free, fast shipping. Hope the stove works well, and I believ... Toon meer
The fireplace ash-bin I ordered was received broken- the welds/solder points were poorly done and the sides collapsed on itself. We had to drill into the side panels of the bin and screw the sides to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Blazzing Fire has over 100 years of combined industry experience. We are one of the Midwest’s largest Fireplace and Hearth companies and we search the nation to find the very best in the Fireplace, Chimney, Outdoor Living and Hearth world to bring you a broad selection of quality items.
Contactgegevens
2141 Internationale Pkwy, 60517, Woodridge, Verenigde Staten
- 866-238-9228
- customerservice@blazzingfire.com
- blazzingfire.com
4,7
Uitstekend
798 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Great price and great quality
Great price and great quality. Perfect fit for what I need.
22 december 2024
JUST WOW!
JUST WOW!! CUSTOMER SERVICE WAS ABOVE AND BEYOND!! Received our package with a THANK YOU card!! :) As an extra bonus send a care package with a bunch of seasonings!! I LOVE THIS AMAZING COMPANY!!! THANK YOU SO VERY MUCH!! We wil continue to purchase from them!!! LOVE!!!
8 januari 2025
Charged us extra for nothing
Did not ship the item as indicated in the special shipping and handling instructions. Charged us over $100 for expedited shipping and didn’t do it and has refused to answer our email inquiries for this to be resolved.
8 januari 2025
Antwoord van Blazzing Fire
Dear Douglas,
Thank you for your business and sharing your feedback with us. We strive to meet/exceed expectations on every order, and regrettably, we have not been able to do so for you. We apologize for our failure to get this item out in a timely manner and out lack of responsiveness. Based on when the order received, it should have shipped on the 9th to be delivered on the 13th at the latest (according to FedEx description of their 1-2 day service) . Unfortunately, it was delivered a day late on the 14th. We will work to make this right and use this as a teachable moment. We would hope that you afford us a chance in the future to show you how Blazzing Fire normally services our customers.
Best Regards,
The Blazzing Fire Team
All good experience.
6 januari 2025
Free shipping
Competitive prices. Fast & free shipping. Excellent customer service including a hand written thank you card with my order. I am happy to support a veteran owned business!
5 januari 2025
Prompt service
4 januari 2025
Great price-Fast Delivery
Great price on Revillusion RLG25 electric fireplace log set and delivery occurred before I received my tracking number! Easy set up and looks great and very realistic in my traditional fireplace
6 januari 2025
Great prices and fast shipping!
6 december 2024
Best price and most realistic electric fire logs…
Best price on the internet and shipping was quick and even delivered on a Sunday. Fire logs look excellent. The electrician told me that he has installed dozens of electric fireplaces that cost over $3,000 each but these electric fireplace logs from Dimplex look more realistic than those. Even at low heat it produces about the same amount of heat as my prior propane fireplace.
19 december 2024
Beautiful, realistic looking logs
I bought the Empire Burncrete logs w/IP thermostat. I love the logs and how they look. I just wish I could adjust the flame a little lower than the low setting goes. My old logs were much more adjustable. I could go anywhere from high down to pilot. Maybe I can do it with this log set but I haven’t figured it out yet. Also the price is right!
26 november 2024
I did not get my complete order filled
I did not get my complete order filled. My fire table was missing the NG conversion kit. I was told they would respond to me asap via email. I had to call them back twice to get confirmation that they were going to ship the conversion kit. I was promised a return email to confirm...that never showed up either. Very disappointed. As for the fire table, the electronic starter doesn't work and the flame is not as strong/powerful as was lead to believe.
16 december 2024
Excellent product
Excellent product, fast shipping with reliable updates. Fit our fireplace perfectly. Even received a handwritten card in the shipment. Won't hesitate to purchase from again in future.
17 december 2024
The price and the quick response
The price and the quick response. I ordered a fireplace insert and it is a Christmas gift for my wife. I can't rate it yet until after I install it. I will say this, if they are as sincere as they were with their text to me it will be a great company to deal with!! Also, people please give honest reviews. You're hurting yourself and everyone else if you don't!!!
14 december 2024
Great Customer Service
First shipment was damaged. Customer Service was easy to reach, responsive and quick to ship out a replacement. Would have given Five Stars but boxes for both shipments were pretty beat up upon arrival and product should have had more protective packing material.
24 november 2024
All was great
All was great. The price, delivery, I haven't installed the unit yet but the way it was packaged I expect that to be great too.
4 december 2024
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