They had exactly what I was looking for at a great price. I was actually a little hesitant, but I did a quick online search to guarantee they're legit. I'm AMAZED at how quickly the product shipped... Toon meer
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Lees wat reviewers zeggen
Everything about this experience was great. I found the fireplace insert that I wanted at an actual fireplace store in New York and wanted to see if I could get a better price which was close to half... Toon meer
I just purchased an Enerzone Solution 1.4 woodstove and so far i am very satisfied. Great price, great product, good customer service and free, fast shipping. Hope the stove works well, and I believ... Toon meer
The fireplace ash-bin I ordered was received broken- the welds/solder points were poorly done and the sides collapsed on itself. We had to drill into the side panels of the bin and screw the sides to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Blazzing Fire has over 100 years of combined industry experience. We are one of the Midwest’s largest Fireplace and Hearth companies and we search the nation to find the very best in the Fireplace, Chimney, Outdoor Living and Hearth world to bring you a broad selection of quality items.
Contactgegevens
2141 Internationale Pkwy, 60517, Woodridge, Verenigde Staten
- 866-238-9228
- customerservice@blazzingfire.com
- blazzingfire.com
4,7
Uitstekend
798 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They called to make sure my order was what it should be and I received it right away
Every thing went so smooth
22 november 2025
Shop everywhere...buy here.
Great product. Great price. Fast shipping. What more do you want?
23 november 2025
Great service
Excellent communication on order status. Order processed promptly, very good price compared to competitors on a hard to find part.
17 november 2025
Can be trusted to do the right thing
It was a very long process to fix an error with shipping, but, in the end Blazzing Fire made good on my purchase. The final result is that the company acted with honor and conducted business in a professional manner.
15 september 2025
Antwoord van Blazzing Fire
Mr. Golden,
It is regrettable that your experience with Blazzing Fire has not been as expected.
Although the wrong item was ordered/shipped, our staff worked diligently with you in an attempt to figure out the issue prior to realizing that a propane burner was ordered rather than a natural gas version.
After reviewing the multiple emails and phone calls, our team mentioned propane multiple times with no indication from you that that was incorrect. The only reference we were able to find was your mention of a company named Coserve, which is unfamiliar to us, and required an internet search during our review of this issue to determine that they are a NG supplier.
After determining the problem, we have reached out to you via email and phone calls offering to replace the item ASAP. However, as of the posting of your review, you have yet to return our calls or respond to the email.
We would welcome the chance to make this right for you, but we do need you to respond.
Please call us at 866-238-9228 or respond to the email sent.
Sincerely,
The Blazzing Fire Team
This is a company you can trust
This is a company you can trust. Very happy with my experience. Product was perfect and excellently packaged. Shipping was quick. 10/10 would recommend.
10 november 2025
Overall Great Experience
Best price, super fast delivery, and kept me in the loop and updated from purchase to delivery.
7 november 2025
Great look and excellent service
2 november 2025
As realistic as possible
This is my 2nd revillusion electric fireplace and I love it just as much as the first one (the natural cut logs). You’re never going to get real flames with electric like you would gas but these come as close as possible IMO. The heater is nice as well and actually does make a difference in the room. Highly recommend!
30 oktober 2025
Dimplex Revillusion G25
I've wanted an electric log insert for a long time...most of them look too fake.
I've read many reviews and I've compared many log inserts, both on-line and at local brick-and-morter retailers.
The Revillusion RLG25 had the most realistic color value and flame effect for being electric. Other products on the market have too much orange and red in their display.
This Dimplex RLG25 has more soft white and blue colors in the flame display and the clear-view screen helps to distribute the random flame effect, just be sure the placement doesn't reflect other room lighting.
The remote is not 'heavy-duty' like a TV remote, it doesn't need to be - it works just fine and does what it is supposed to do.
The spindle mechanism is very quiet but I do wish it had a soft, 'crackleling fire' sound. Perhaps Dimplex will make that small addition available, even if it is an after-market unit.
The heater works ok, it is also very quiet with two settings. The visual display factor was most important to me, not heat. I have two cats that enjoy our warm, cozy new fireplace.
I would highly recommend this insert and I may purchase another unit for the bedroom.
Another important fact is the order process was very quick and simple. Delivered by FedEx. I ordered on a Monday and recieved it on Saturday. The tracking system was accurate;
it was packaged very well, with very sturdy styrofoam to keep it secure in a sturdy, plain, cardboard box and the acrylic screen was wrapped in foam sheeting and placed on top with all four box flaps covering it.
This was a concern because it was a spendier purchase for ordering on-line;
(I work for USPS) shipping packages of any type can be a 'hopeful' endeavor - hoping the packages get to the distination, intact and on time.
Thank you Blazzing Fire, thank you FedEx and thank you Dimplex for creating a beautiful product for my home.
13 oktober 2025
Perfect Experience!
Could not happier with my experience ordering my fireplace. I have been watching this particular unit for about three years and caught it at an amazing price. It shipped right away and arrived by FedEx freight on time without even so much as a speck of dust on the box. I cannot wait to install it!
11 oktober 2025
Total said $30 charged my card $36
18 oktober 2025
Antwoord van Blazzing Fire
Dear Jolene,
It appears you may have left this review on the wrong company. Your recent order with Blazzing Fire was processed using your PayPal account, not a credit card.
The total of your order for the Fireplace Glass Cleaner with Blazzing Fire was $41.98 and that is exactly what was processed through your PayPal account.
We hope you are able to resolve whatever issue you have with the other company. However, we can assure you that the correct amount for your order was processed... no more, no less.
If you would like to discuss this issue with us, we can be reached at 866-238-9228.
Sincerely,
The Blazzing Fire Team
Great customer service- fast shipping
Great customer service- fast shipping, real people not chatbots! Super great company
15 oktober 2025
Great price, great support
I had a great experience with them, not only did they have the best price for my fireplace insert but the support was top notch. I called and messaged in a few times, they were SO helpful.
10 oktober 2025
Customer Service Excellence
The customer service was quick with email replies and we received our order quickly too. Very happy with the price and service!
2 oktober 2025
customer service person
Their customer service person was knowledgeable and professional.
She answered all my questions about using her company’s product.
9 oktober 2025
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