Bloomchic Reviews 89

Ordered some T-shirts for my daughter who is pregnant and liked the look of the larger clothing. I ordered six at the beginning of August. It’s now the end of August and today I received a notification saying that they had just been dispatched to their UK company. They would arrive arrive around 5th September. Where from?? A whole month and they still aren’t here. And I can’t delete their app. It just keeps popping back up. I definitely won’t be going anywhere near this company again once we get this order.

Unexpected/unexplained tax charged by UPS. Don't be fooled by this .Co.uk website... the clothes come from Guangdong China and I was sent an invoice to pay from UPS as customs tax. I checked Trustpilot before I made the decision to buy from Bloomchic and expected delivery to be slow... but that's it. So I'm quite shocked that no one else has mentioned this yet. It's a shame because the clothes are nice, I ordered swimsuits for a holiday - clothing size is a good fit and quality meets price. But this extra charge has added 25% extra cost to my order. Don't bother - shop elsewhere.

I ordered a dress which took weeks to arrive. When it did finally get here the fit was awful so I returned it the same day(29/4/25). I still have not received a refund despite emailing a couple of times to chase. They say I did not initiate a return - which Is bizarre as I got a return label and took it to a parcel shop - will never purchase from here again and would advise others not to

Am sad to leave this review as the clothes are lovely. But every other aspect of shopping with this company has been awful. First of all they offer an 'express delivery' option at a steep £15. I paid this reluctantly as I needed an outfit for a family wedding at short notice. I assumed as it was so expensive it would be reliable le. Very wrong. I immediately got an estimate date that was intact in line with the standard delivery which would arrive a day before the wedding. In fact they arrived a week after! The second point is the customer service in the meantime. No reply by email. Their online chat just does not seem to work. The first time i attempted it I was disconnected. They promise an email response ASAP if this happens. that is not the case. The next time I was 1st in the que for 45 minutes then disconnected again. In a month I have received 1 response giving delivery excuses and a 15% off voucher. For more bad service. No thanks.

Love the tops and dress from here ! Very colourful collection and fits very well !

So far, I’m dubious that I’d order again even if the clothing quality is amazing as I’m still waiting for delivery. Ordered on the 5th June, received an email on the 17th to say it’s on its way…by snail mail? Carrier pigeon? I don’t mind paying for quality £50 for 2 swim sets but I do like to have a reasonable delivery period…this is not that. Will update further when goods are received
Update 1 - managed to speak to BloomChic via there tracking help on the app. I was told the 7-11 day delivery time is only after dispatch…it took 12 days for them to dispatch. If you need something quickly, don’t order with BloomChic and take the 7-11 delivery timescales with a pinch of salt.
Update 2 - the order has finally arrived, luckily in time for my holiday! The swimwear is very nice quality. Well made, bright designs, and true to size.

If you are going to shop with BloomChic make sure you factor in a long delivery period.

I have had a couple of orders from Bloomchic now. Both have been great quality items, and items are true to size

’m extremely disappointed with BloomChic’s customer service.

I returned my items within the 30-day period and within the valid return label timeframe, but my refund request was refused. I’ve emailed them multiple times to clarify this, but I’ve had no response for over three days now.

I followed all their return instructions correctly, and it’s unfair and unacceptable to deny a refund without explanation or engagement. This has been a very frustrating experience, and I’m still waiting for a resolution.

I hope this public review prompts BloomChic to respond and process the refund fairly.

I have bought several times from Bloomchic. The fit has been it or miss. When it's good - it's great. But they lack consistency. I am a plus size so finding good looking items that fit is not easy. I like the leggings & tops so I will continue to shop there.

I ordered a dress and didn't look good on me so sent back. Didn't get full refund as obviously they take money back, I assume for postage ( pretty negative imo).
I didn't have a printer to print out return label and informed company of this, obviously had to return via royal mail. I just feel customer services are non existent and have decided to buy from UK based reliable companies as
Will definitely receive better service.

Lovely quality one of my items was too small and returns was easy. Would recommend.
Will be buying from here again

Bought a jumpsuit which is lovely. As described and fits well and looks nice. Really comfortable and good value, I will definitely order more.

I have brought quite a few dresses and tops and they are so comfortable and great quality sometimes the colours look totally different when they arrive but they are exactly as shown on the website and I will definitely be looking for more very true to size as well

Good quality and efficient service. Would recommend

I'm new to Bloonchic but have found the service very good. Items taken around a week to arrive.
Clothes are the size they say they are and a good fit. They are a nice quality, true to the price. Id recommend them to anyone to try. I'm just about to return an item so far it seems easier enough to do.

Great item fast delivery very comfy will be ordering more straight away!!

first time purchase and must say extremly please with dress and top ,so different from highstreet and exceptional quality ,definatley be placing a another order

Good sized clothes to fit the normal person
Great designs and easy to use web/app
A little dearer than I usually pay but for ease and choice it’s worth it
Well packed and delivered quick

Lovely items. Favourite new place to shop.