Ordered a laptop on Friday morning got it the very next day without paying extra for shipping, that's right you can get Saturday shipping I guess it's just not a guarantee but I did, and the quality o... Toon meer
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I'd done some research on a device suitable for my needs, and the searches threw up a Dell from Bluecybercow. It was assessed as grade C. When it came, it was exactly as described and was actually in... Toon meer
The laptop arrived well wrapped and on time. It was a reassuring surprise to find the machine in great physical condition, no noticable marks or scatches, despite being C graded. The screen is bri... Toon meer
I found the refurbished laptop with the desired characteristics at a very competitive price. I ordered it and it arrived in a couple of days. Its external conditions were better than described/expecte... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Bluecybercow, we specialise in high-quality refurbished IT equipment that’s both affordable and reliable. With years of experience in the tech refurbishment industry, we’re passionate about giving great hardware a second life—helping customers save money and reduce e-waste at the same time. Whether you're a home user, small business, or tech enthusiast, Bluecybercow is here to provide you with dependable refurbished gear at unbeatable prices. Our goal is simple: to deliver value, performance, and sustainability with every purchase. 🛒 Shop smart. Buy refurbished. Trust Bluecybercow.
Contactgegevens
Unit 4, Hooton Logistics Park Hooton Road, CH66 7NA, Ellesmere Port, Verenigd Koninkrijk
- 01513555482
- info@bluecybercow.com
- bluecybercow.com
4,8
Uitstekend
173 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Good communications team
Good communications team. Laptop arrived safely and in good working order. Highly recommend 👍
1 december 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Charmaine,
Thank you for your lovely review! We're thrilled to hear that your laptop arrived safely and is working well. Our communications team will be delighted to read your kind words!
Your recommendation means a lot to us. If you ever need anything else, we're always here to help! 👍
Best regards,
The Bluecybercow Team
Excellent service and support.
Delivery was very fast and extremely well packed. Didn’t switch on until day 2. Wasn’t getting anything on monitor and was reluctant to open side access until discussed with supplier. Extremely helpful emails followed. Agreed to send images of cables but this proved unnecessary. Opened the case, perfectly clean environment, checked all cables and boards firmly in place. Switched over to use html cable and tested again. Found that modern boot up takes less than 10 secs (win 11) and is silent. Still no monitor image (or silent boot!) so checked the internal 3v battery and Hey Ho everything worked when I replaced it. Advised supplier that they now had a very happy customer. PC has performed perfectly since and extremely good vfm to get an up todate windows 11 pc. Very highly recommended. Excellent service. Thank you very much.
26 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Mike,
Thank you so much for this incredibly detailed and thoughtful review! We're absolutely delighted that you took the time to share your experience with us.
We're sorry the monitor didn't initially display, but we're so pleased our team could provide helpful guidance via email, even though it turned out you didn't need to send images in the end. Your methodical approach to troubleshooting was excellent, and we're thrilled that replacing the internal 3v battery resolved everything!
It's fantastic to hear that your PC has been performing perfectly since and that you're finding it excellent value for money. Knowing we have a very happy customer truly makes our day!
Thank you for your very high recommendation and for choosing Bluecybercow.
Best regards,
The Bluecybercow Team
APC Smart UPS 2200
Bought used through eBay, had issues with only the batteries turning up initially, but this was eventually sorted and the UPS itself arrived a few days later. It's been working fine, it had a test about a week after being put into service when we had a power cut ... and it worked great :-)
1 december 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Dan,
Thank you for your review and for your patience with the initial delivery mix-up. We're glad we were able to get everything sorted and that the UPS itself arrived safely.
It's excellent to hear that it performed perfectly during your power cut – that's exactly what you need from a UPS! We're pleased it's working great for you.
If you need anything else in the future, please don't hesitate to reach out.
Best regards,
The Bluecybercow Team
A excellent company
A excellent company. They kept me informed of the progress of my order from the point of sale to final delivery. The item arrived ahead of planned delivery. It was in like new condition and very well packaged. Highly recommended.
22 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Daniel,
Thank you so much for your excellent review! We're thrilled to hear that we kept you well informed throughout the entire process and that your item arrived ahead of schedule in like-new condition.
Taking care with packaging and communication is really important to us, so it's wonderful to know we delivered on both!
Your recommendation means the world to us. If you ever need anything else, we're always here to help.
Best regards,
The Bluecybercow Team
Item in much eter condition than …
Item in much eter condition than expected....packaging and seller communication superb
29 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi John,
Thank you for your fantastic review! We're absolutely delighted to hear that your item arrived in much better condition than you expected and that you were impressed with our packaging and communication.
Exceeding expectations is exactly what we aim for! If you need anything else in the future, please don't hesitate to get in touch.
Best regards,
The Bluecybercow Team
Antwoord van Bluecybercow
Hi Ross,
Thank you for your great review! We're pleased to hear you're happy with the fast shipping and the product.
If you need anything else, we're always here to help!
Best regards,
The Bluecybercow Team
Thankyou for 100% Service
Some of the best people I have ever dealt with.
EVERY THING was perfect.
Ordering, Communication, Speed, Product and Price.
100% Satisfied.
THANKYOU
12 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Adrian,
Wow, thank you so much for this incredible review! Being described as "some of the best people" you've ever dealt with is truly humbling and means the world to us.
We're absolutely thrilled that every aspect of your experience – from ordering and communication to speed, product, and price – was perfect for you. 100% satisfaction is exactly what we strive for!
THANK YOU for your kind words and for choosing Bluecybercow!
Best regards,
The Bluecybercow Team
Very happy with service
Purchased a 2nd hand replacement laptop from ebay. The laptop was competitively priced and accurately described. Would have no hesitation in purchasing from bluecybercow again.
14 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Fraser,
Thank you for your lovely review! We're delighted to hear that your replacement laptop was competitively priced and accurately described.
We'd be very happy to serve you again in the future! If you need anything, please don't hesitate to get in touch.
Best regards,
The Bluecybercow Team
Much better than expected
Laptop was much much better condition than expected and works like a dream.
An absolute bargain for the money
17 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Christian,
Thank you so much for your wonderful review! We're absolutely thrilled to hear that your laptop arrived in much better condition than expected and works like a dream.
Providing absolute bargains is exactly what we aim for with our refurbished IT hardware. If you ever need anything else, we're always here to help!
Best regards,
The Bluecybercow Team
Great Experience
Honestly, a very trustworthy company, quick delivery and no problems at all.
21 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Julian,
Thank you for your great review! We're delighted to hear that you found us trustworthy and that everything went smoothly with quick delivery and no problems.
If you need anything in the future, please don't hesitate to reach out!
Best regards,
The Bluecybercow Team
It was a seamless process
It was a seamless process. The order went through and It got delivered on time. It looked better than I expected for a used laptop.
10 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Joke,
Thank you for your lovely review! We're thrilled to hear that the entire process was seamless and that your used laptop looked better than expected.
On-time delivery and exceeding expectations is what we strive for! If you ever need anything else, we're always here to help.
Best regards,
The Bluecybercow Team
Excellent Computer mint condition quick delivery
Received the computer within 2 days of ordering it. It was extremely well packed and in great condition, it looks almost new. Highly recommend will buy my next Desktop computer from here.
7 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Clive,
Thank you so much for your excellent review! We're delighted to hear that your computer arrived within 2 days, was extremely well packed, and looks almost new.
It's fantastic to know you'll consider buying your next desktop computer from us – we look forward to serving you again!
If you need anything in the meantime, please don't hesitate to get in touch.
Best regards,
The Bluecybercow Team
Excellent choice
Excellent choice , brilliant product and updated . Highly recommend.
7 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Mr Torres,
Thank you for your excellent review! We're thrilled to hear you're happy with your choice and that you found it to be a brilliant, updated product.
Your recommendation means a lot to us! If you ever need anything else, we're always here to help.
Best regards,
The Bluecybercow Team
Accurate description of laptop and its…
Accurate description of laptop and its condition. Well packaged.
3 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Ann,
Thank you for your review! We're pleased to hear that the laptop description was accurate and that you were happy with the packaging.
If you need anything else in the future, we're always here to help!
Best regards,
The Bluecybercow Team
Excellent refurbished laptop
Great deal on a refurbished Thinkpad. Better quality than I expected so very pleased. Happy to leave a review anyway but I don't care for their practice of offering to extend the warranty to reviewers.
14 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Thank you so much for your review! We're absolutely delighted to hear that your refurbished Thinkpad exceeded your quality expectations – that's wonderful feedback.
We appreciate your honesty regarding the warranty extension offer for reviewers. We value all genuine feedback, and we're glad you chose to share your experience regardless.
If you ever need anything else, please don't hesitate to get in touch!
Best regards,
The Bluecybercow Team
Excellently refurbed laptop for a great…
Excellently refurbed laptop for a great price. Very pleased👍
7 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Mr Luscombe,
Thank you for your excellent review! We're thrilled to hear you're very pleased with your excellently refurbished laptop and that you found it to be a great price.
If you ever need anything else, we're always here to help! 👍
Best regards,
The Bluecybercow Team
Terrible customer services
Probably wanted to worse companies I've dealt within a long time. I bought a refurbished second-hand laptop from this company it wasn't very expensive but that's fine. I saw the deal I wanted and I was really looking forward to getting I was also looking forward to getting a second laptop from these people and I was actually really quite excited because I love old technology old laptops stuff like that. Unfortunately I ended up where's fire in my flat which I ended up nearly dying in I had third degree burned and ended up in hospital my home nearly burned down. I asked the seller and the courier to deliver the laptop to my neighbor the laptop agreed to deliver it to my neighbor and everything was fine but unfortunately neither the seller nor the courier got it right and the laptop was left where it shouldn't have been and it was stolen. For the sake of 81 pounds you would think that the company would come along especially after seeing the pictures of what happened to you and just refund your or offer to send you a replacement or an equivalent or whatever but no he drags me through an entire ordeal taking nearly free weeks to complete and I ended up having to basically reverse the charges to get my money back.. Didn't care whatsoever they don't seem to have any idea what your rights are the Consumer Rights how it works how delivery works what you are and not supposed to do and clearly had absolutely no idea how to treat a customer. We run a business for 30 years and we always took responsibility where responsibility was to be taken even if it detrimented us but the reality is this company could have claimed with the courier as it was clearly then that messed up and just refunded me taking the hit until they got the money back from them but they didn't they refused to refund me refuse to help me told me to had a process to go through and left me without my laptop. The prices of relevant I've had laptops for 5,000 pounds before I've had laptops for £50 before doesn't matter what the price is at the end of the day the customer should get what they paid for and if they don't get it then it should be refunded or someone should have the intelligence and the compassion to just sort the situation out forget the law just sort the situation out have the customer go away happy but that didn't happen here.
They have a stupid AI thing on WhatsApp so when you place an order with them they message you on WhatsApp but if you're trying messaging them back that doesn't get you anywhere.
Obviously I'm not going to recommend the company don't buy them here because they don't care about you and I'm sure that most of the time things go well but obviously when things don't go well they don't care and in this day and age if they don't care well that's a problem there are plenty of other places to go.
14 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Jamie,
We're truly sorry to hear about the fire and your injuries – that must have been an incredibly difficult time, and we genuinely hope you've made a good recovery.
Regarding the delivery of your laptop, we understand your frustration with the situation. When you requested the delivery address be changed to your neighbour with "leave in a safe place" instructions, we immediately updated this with the courier as requested. Unfortunately, the courier's delivery didn't go as planned, and we understand the package didn't end up where you expected it to be.
We referred this matter to eBay's resolution team for independent review. eBay examined all the evidence, including the tracking information and delivery instructions, and determined that we were not at fault in this case. However, as a courtesy to you given the circumstances, eBay issued you a full refund of £89.99.
We understand this situation was stressful and disappointing, particularly given everything else you were dealing with at the time. While eBay's decision confirmed we followed the correct processes, we appreciate that the outcome wasn't what you hoped for initially.
We wish you all the best in your continued recovery.
Best regards,
The Bluecybercow Team
Trouble free purchase.
Delivered quickly. Simple, but effective packaging. Item as described. Happy with price. This was my 3rd attempt at buying a laptop on eBay (all different sellers). 1st was badly misdescribed, 2nd didn't turn up, so it was a great relief to have a problem free purchase from this company. Thanks.
7 november 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi TechSavvyOldie,Thank you so much for your review! We're absolutely delighted to hear that your experience with us was trouble-free, especially after the difficulties you had with previous sellers.It's great to know the laptop arrived quickly, was as described, and that you were happy with the price and packaging. Providing a reliable, hassle-free service is exactly what we aim for, and we're thrilled we could deliver that for you!If you need anything else in the future, please don't hesitate to get in touch.Best regards,
The Bluecybercow Team
The quality of product bought is excellent
Bluecybercow is a reliable seller with openness in their deals
30 oktober 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Omoladun,Thank you for your excellent review! We're delighted to hear that you found the quality of your product to be excellent and that you experienced our openness and reliability firsthand.If you ever need anything else, we're always here to help!Best regards,
The Bluecybercow Team
Super fast delivery
Super fast delivery, Server as described- will use again in the next few months.. highly recommend
30 oktober 2025
Review zonder uitnodiging
Antwoord van Bluecybercow
Hi Buddyboy,
Thank you for your great review! We're thrilled to hear you're happy with the super fast delivery and that the server was exactly as described.
We look forward to serving you again in the next few months! If you need anything in the meantime, please don't hesitate to reach out.
Best regards,
The Bluecybercow Team
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