Blue Ridge Risk Partners Reviews 770

Great customer service, time and patience. Adam was very thorough and took his time at explaining everything and was very responsive and knowledgeable.

I started out working with Kathleen, she was out for a couple of days do to illness. Then Stephanie jumped in and finished the process. Stephanie stayed on the phone with me, to make sure that I had everything I needed. Both ladies did a outstanding job.

Everybody was nice and very knowledgeable

Adam shackelford was extremely helpful every step of the way. He described all options in clear and concise way.

I APPRECIATED THE OPPORTUNITY TO WORK WITH GWEN ROBERTSON YESTERDAY TO REDUCE MY ANNUAL PREMIUMS FOR AUTO, HOME OWNERS AND UMBRELLA. SHE WAS KNOWLEDGEABLE AND MOST IMPORTANTLY, VERY HELPFUL. SO, I'M DEFINITELY SATISFIED WITH GWEN. BUT, I AM NOT HAPPY AT ALL WITH NATIONWIDE AND THEIR OUTRAGEOUS PRICE INCREASES OVER THE PAST FEW YEARS, ESPECIALLY FOR HOME OWNERS COVERAGE. THERE'S NO CUSTOMER LOYALTY, PARTICULARLY FOR ONE WHO HAS HAD A MINIMAL AMOUNT OF CLAIMS OVER THE PAST 40 YEARS.

I always receive an answer to any of my questions that is very understandable.

Kathleen was very easy to work with and prompt with all my inquiries. She followed up with me and was able to get everything I needed accomplished in a timely manner. Very grateful for her help.

Adam was an exceptional with securing a favorable insurance policy for us and providing comprehensive explanations. I wholeheartedly recommend Blue Ridge Risk Partners for their exceptional services.

Unfortuneately there have been errors regarding my certificates of insurance for my vehicle (incorrect person/vehicle) and incorrect homeowners document from agent.

Yesterday, on 4/1/26 I specifically requested Lori Knotts who went above and beyond to help me, provided 1st class service, corrected inconsistencies. She was beyond kind. I appreciate her very much!

Kathleen was very helpful finding the homeowners policy that fit my specific requests and concerns.

On time, quick response and could answer all my questions.

My experience with my agent, Adam Shackelford, was very positive. He was easily accessible and extended himself to explain the numerous options available.

Been helpful with all problems in the past

Your web site was easy to follow. I enjoyed the professionalism of the people i needed to talk to.
I am 74 and i appreciate professionalism.

Call was right on time. Home and auto coverage was reviewed for updates and things were added that improved the coverage and item not need was taken out of the coverage. I give it an A+.

Julie Pack, in the Fayetteville WV office, is a pleasure to deal with. She is professional, friendly, and knowledgeable about her job. I never have any worries, when I know Julie is handling my issues.