BMW Customz Reviews 

154
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I came across BMW Customz purely by chance while looking for someone who could help with some issues on my BMW X4, and I’m so glad I did. Nadim was friendly, efficient and extremely helpful... Toon meer

Beoordeeld met 5 van de 5 sterren

Nadim comes highly recommended and he didn't disappoint. He fitted what other technicians couldn't fix and certified the works carried out with BMW. I must add that he also fitted an interior trim for... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing service !!! Got everything done for my bmw series 4 Gran coupe; ambient lighting, reverse camera, full closing package, starlights roof, folding mirrors, footwell lighting, android & apple car... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Installation was done good time, installer was friendly was happy with product But .. I did not like that there was sticky residue all over the car door handle and inside interior and also scr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. BMW-dealer
  2. ook in
  3. Autobedrijf/Garage
  4. Autowerkplaats
  5. Monteur
  6. Tuningservice voor auto's

Geschreven door het bedrijf

Independent specialists in the diagnostic, programming, coding services and retrofitting of BMW, MINI and Rolls Royce vehicles in London.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

154 reviews

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3 sterren
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Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,5

Alle reviews

(154)

15 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

CarPlay and Reversing Camera - GREAT SERVICE !!

I got an MMI Box fitted which included CarPlay and a reversing camera into my 19 plate BMW 1 Series. The price for both was very reasonable (£600 for both including labour) and overall very happy with the process. I already had rear sensors but now I’ve got the reversing camera and you can still see the rear sensors on the same screen, it’s great! CarPlay is a must, it’s so much easier to navigate and put music in comparison to the BMW system. We went on a Saturday morning and it took 2 hours to fit in, after that they spent the time to show me how everything works and what was done and it was very helpful. Overall the process was about 2.5 hours, I’m glad I went to them as a great job was done and I’d definitely recommend this service to anyone else looking for CarPlay and reversing camera.

14 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very professional and would recommend.

Every question answered in a very prompt and professional manner.
Even when installing I ran into a problem and was assisted out of normal business hours.
No fault of the product was just a dim switch that was caught a cable when installing.

20 september 2023
Beoordeeld met 5 van de 5 sterren

Very happy with the service provided by…

Very happy with the service provided by BMW customz I had the Apple car play retrofitted and and I drive 4 to I drive 6 flash updated great service would highly recommend works seamlessly with no flaws pleasure doing business with them!

19 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolute lifesaver

Was quoted £1200 for a my Idrive stuck in a reboot loop. Messaged this man and he told me exactly what I needed to order and even did it remotely at a time to suit me to save me travelling to London.

Couldn’t recommend him enough - £200 and my car is idrive is back to normal with no errors.

Would definitely use again.

21 september 2023
Beoordeeld met 5 van de 5 sterren

I would highly recommend BMW Customz

I would highly recommend BMW Customz. I had a MMI/Carplay box , reverse camera and a 10.25 " BMW screen installed...a great job. The whole process was very smooth and professional from the online dashboard showing progress and the easy payment process...plus of course a great job done by Nadim...which is the key thing!

13 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. The technician was polite and helpful. He was on time and ready to start the upgrade

4 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great choice for hard to get BMW upgrades

This is a seemingly small operation specialising in BMW upgrades and coding. So as an older guy I had my worries. I could have had my coding done remotely but for the first time wanted to see what I was dealing with. I'd been told by other specialists that I couldn't have the simple facilities that I wanted. The reality is that as others have said the lead man Nadim knows his BMW stuff inside out and is a bit of a modern IT wizard. He has integrity, seems to have good industry contacts, and manages his time and his customers' time well. He is happy to take you through what he's doing and used official BMW codes. His website is professionally built and slick (especially the checkout haha). Prices seem reasonable to me. The location where he does hands on work is relatively easy to access and serene for London. I hope he is cool enough to build on his success and keep things going to the same quality as the business undoubtedly expands, and wish him all the very best. The only little area for improvement is phone call handling. (Edit after Nadim's reply: very happy with his clarification.) Still strongly recommended!

26 juni 2023
Review zonder uitnodiging
Logo BMW Customz

Antwoord van BMW Customz

Hi,

Thank you for your superb review. As always, looking for feedback, phone call handling is very difficult as I am solely working on cars daily and can't always pickup the phone when working. I do return all calls at the end of the day. That being said, my colleagues are happy to help on the phone but phone lines do get very busy and the team in the office are also busy packing orders and doing work behind the scenes. I'm sorry your call was not answered. Leaving a message with a brief detail of what you need is the best and quickest way to communicate. We offer live chat on our website and also WhatsApp for a super fast reply! Glad you're happy and made the impossible , possible for you.

Hopefully we'll see you again!

Beoordeeld met 5 van de 5 sterren

Provided advice over the phone on the…

Provided advice over the phone on the best kind of MMI box to get and also gave helpful advice before I got the car. Attended to me on time on the agreed date and has been available over WhatsApp whenever I have questions.

3 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Most Experienced BMW Guy Ever!

Exceptional Service, really knowledgable in BMW’s and knows exactly what he’s doing. Instant responses in communication and always there to assist in whatever you need. Highly recommended!

4 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Service

Fast responses. Was able to sort out on the same day remotely. Fantastic service and will definitely be using them again!

24 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service and attention to detail

I contacted BMW Customz to retrofit a 6WB digital cluster to my 640 M Sport. Most say this company are number one in my opinion.

From first contact to completion they were amazing! Totally professional and honest. The cluster was supplied to my home address and I installed the unit. They remotely coded the unit with ease and ensured all was as it should be. A big thank you to Nadim and his team! Highly recommended and will definitely use again⭐️⭐️⭐️⭐️⭐️

21 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nadeem completed a reverse camera…

Nadeem completed a reverse camera retrofit, Apple carplay and system upgrade for the idrive. Fantastic communication throughout and the job was done quicker than how long he said it'll take. He went through everything with me once it was done and even provided me with extra support to understand how to download the latest version of maps for the car.

11 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

SLI Install

BMW Customz did a great job installing SLI in my X3, and were very patient given that we had internet connectivity issues whilst they were undertaking the job.
Very professional and recommended.
Thanks guys!

29 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My BMW G30 “emergency call system is…

My BMW G30 “emergency call system is not available” sign was on my dashboard. I contacted Nadim, he responded promptly gave me an appointment. I attended this and he solved my problem very quickly. My G 30 M sport front lower grill finisher trim right side one cracked. I had the part with me when I asked if he can replace this part, he did this for me within five minutes as a goodwill gesture. Nadim is very polite, friendly and highly skilled at his work. Overall I had a great experience with the service I received from him. I’m going again in a few weeks time for G30 reverse camera and power folding mirror retrofit. I highly recommend BMW CUSTOMZ.

30 oktober 2022
Review zonder uitnodiging

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