Não invista nesta empresa FR*UD; eles ameaçam, mentem e enganam, e não respondem às preocupações. Além disso, não recebi nenhuma ajuda deles. Virei para ̲̅A][̲̅S][̲̅S 🤜 ][̲̅€][̲̅T] 👉🏾[̲̅R][... Toon meer
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Lees wat reviewers zeggen
Já faz algum tempo que uso o Bofin nas minhas viagens pela Europa. Desde que o aplicativo foi lançado, percebi uma grande melhoria no serviço prestado - eu o recomendaria para quem viaja com frequênci... Toon meer
Horrible experience They freeze my account with 550 EUR without notice or any explanation of details. When contacting their support (only emails) they don't really help or trying to resolve the iss... Toon meer
In the past I have opened accounts by having to go to the bank branch and filling out lot of forms. Bofin made it very simple for me as I can open account instantly with a simple registration process... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Set up bank accounts in locations around the world in an instant, transfer money seamlessly and connect your personal and business accounts all in one place. One login, one app, one hub for all your money.
Contactgegevens
Kemp House, 152-160 City Road, London, England, , EC1V 2NX, London, Verenigd Koninkrijk
- support@bofin.com
- bofin.com
2,9
Gemiddeld
55 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Banking app for all ages!
My brother recommend Bofin to me. Even in my age I could get the account set up. Now that I can't easily get to my bank having my money in an app is reasuring. My euro pink card has also arrived and hopefully I can use it for my holidays this summer!
30 maart 2021
Review zonder uitnodiging
Everything in one ☝️
After 5 years searching to have the best online account around world, specially Europe, I tested only Boffin for every points and I closed all another app and account because everything I needed all together is here.
💯 I recommend it.
30 maart 2021
Review zonder uitnodiging
Já faz algum tempo que uso o Bofin nas…
Já faz algum tempo que uso o Bofin nas minhas viagens pela Europa. Desde que o aplicativo foi lançado, percebi uma grande melhoria no serviço prestado - eu o recomendaria para quem viaja com frequência. A única desvantagem é que as entregas de cartões no Brasil não são possíveis, embora esperadas
30 maart 2021
Review zonder uitnodiging
Only get cards was good experience
Only get cards was good experience: I had them after 2-3 days. Other operation were disaster. Time to time I could not top-up my cards. Few transfer operations were successful but other takes days and weeks and then money turned back to my account. Support team is totally unqualified: they do not know status of any my transfers, I asked them to close my account in May but it still run on July. And last straw: they close all accounts on August as they changed their business.
6 november 2020
Review zonder uitnodiging
Antwoord van Bofin
Dear Vitaliy,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase.
As the new Head of Bofin Customer Support, I have made it my priority to understand cases such as yours. Firstly, please accept our apologies again for the unpleasant experience you have had with our platform.
As a virtual marketplace, Bofin connects consumers and regulated institutions on one platform to facilitate the sale and purchase of financial products and services. Any such transactions are subject to the terms and conditions imposed by the selling institution. Due to legal and regulatory requirements, Bofin is prohibited from being a party to the transaction, from accessing or holding any consumer funds, and from making any decisions regarding consumers’ access to purchased products and services or their funds. By law, regulated institutions hold all such powers and controls and Bofin's technology must be engineered to follow their instructions.
To the best of our knowledge, Bofin is the first such platform for financial products and services. Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
The learnings from the public beta phase have been critical in shaping our journey. The most important of those learnings have come from users such as yourself - you have been our harshest critics but also our best teachers. Bofin has taken your feedback to heart and dedicated the last six months to not just re-designing our user experience, but also re-defining expectations with regulated entities that desire to sell their products and services on the Bofin platform.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. If you are an EEA resident, we would like to invite you to test out the new offerings and will waive any set up fees associated with your purchases. If this is something you'd be interested in, please send us a private message with your email address and we will ensure that the applicable fee waivers are integrated into your account.
We remain indebted to you for the impact you have had on the Bofin journey.
Kind regards,
Bofin Customer Support
scam
no support, website does not work properly, full of faults, disastrous mobile application, scam, to be avoided completely
22 oktober 2020
Review zonder uitnodiging
Bofin Banking App: I like it
Very efficient user experience with Bofin Banking App. I saved money for bank transfers versus my regular bank. Registration process is fast and easy. You can top-up quickly and it is ready to use, with merchants and friends using Bofin. View of my others banks accounts is also easy. Just try it.
2 juli 2020
Review zonder uitnodiging
Antwoord van Bofin
Dear Gilles,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase. We are thrilled that your journey with us has been so positive!
Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. As an early supporter of our platform, we would like to invite you to try our new EEA offerings. We're excited to hear what you think!
Kind regards,
Bofin Customer Support
bad experience!!!
My suffering began on February 26. I sent money to my bank account in Greece. Unfortunately, the money never arrived. A few days later I asked for the physical card. After much trouble and constant sending of messages I received the card and the money was returned to my account. After almost 3 months ...... without a card and with missing money from my account. Fortunately now it's okay.
26 juni 2020
Review zonder uitnodiging
Antwoord van Bofin
Dear Giorgos,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase.
As the new Head of Bofin Customer Support, I have made it my priority to understand cases such as yours. Firstly, please accept our apologies again for the unpleasant experience you had with our platform and Customer Support team at the start of your journey with us.
As a virtual marketplace, Bofin connects consumers and regulated institutions on one platform to facilitate the sale and purchase of financial products and services. Any such transactions are subject to the terms and conditions imposed by the selling institution. Due to legal and regulatory requirements, Bofin is prohibited from being a party to the transaction, from accessing or holding any consumer funds, and from making any decisions regarding consumers’ access to purchased products and services or their funds. By law, regulated institutions hold all such powers and controls and Bofin's technology must be engineered to follow their instructions.
To the best of our knowledge, Bofin is the first such platform for financial products and services. Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
The learnings from the public beta phase have been critical in shaping our journey. The most important of those learnings have come from users such as yourself - you have been our harshest critics but also our best teachers. Bofin has taken your feedback to heart and dedicated the last six months to not just re-designing our user experience, but also re-defining expectations with regulated entities that desire to sell their products and services on the Bofin platform.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. As an early user of our platform who provided invaluable feedback, we would like to invite you to test out the new offerings and will waive any set up fees associated with your purchases. If this is something you'd be interested in, please send us a private message with your email address and we will ensure that the applicable fee waivers are integrated into your account.
If you are, understandably, hesitant to give Bofin a second chance, please know that we remain indebted to you for the impact you have had on the Bofin journey.
Kind regards,
Bofin Customer Support
This platform is about to shutdown
I received an email with the title "IMPORTANT: Closure of your PayrNet Limited Account with Bofin" few days ago, It seems now Bofin is about to shutdown.
If you have account please check your email, take out your money before 5 pm (GMT) on Monday 17th August 2020.
Go back to my review, it is ridiculous that they sent a reassuring email about "Your Voice Matters" on the first of June, but then within two weeks, the service supplier (PayrNet) send an email to the user that it is about to close. At the same time Bofin does nothing, literally nothing - no email announcement, no update on social media, no update on the official website.
The one star is for "oh I am so lucky that this is not spam and can get my money back"
23 juni 2020
Review zonder uitnodiging
Cheapest way to send Money to Africa
Great App
Very user friendly
I send regularly money to Africa for 6 times cheaper than Western Union
And this is instant!
I strongly recommend this solution
17 juni 2020
Review zonder uitnodiging
Antwoord van Bofin
Dear Simoun,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase. We are thrilled that your journey with us has been so positive!
Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. As an early supporter of our platform, we would like to invite you to try our new EEA offerings. We're excited to hear what you think!
Kind regards,
Bofin Customer Support
I fell for this scam.
15 juni 2020
Review zonder uitnodiging
Had to report these people to Action Fraud
Had to report these people to Action Fraud. If you have lost money to Bofin, please do the same. These people are scammer and need to be prosecuted.
15 juni 2020
Review zonder uitnodiging
Antwoord van Bofin
Dear Terry,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase.
As the new Head of Bofin Customer Support, I have made it my priority to understand cases such as yours. Firstly, please accept our apologies again for the stress and difficulty you faced when your funds were withheld. While all decisions regarding access to your account and funds were (and could only be) made by the regulated entity through which you purchased your account, and Bofin never had access to your funds, Customer Support should have provided better guidance on how best to resolve your dispute with them. I understand that you were ultimately able to recover your funds, but regret that it was only possible after much escalation.
As a virtual marketplace, Bofin connects consumers and regulated institutions on one platform to facilitate the sale and purchase of financial products and services. Any such transactions are subject to the terms and conditions imposed by the selling institution. Due to legal and regulatory requirements, Bofin is prohibited from being a party to the transaction, from accessing or holding any consumer funds, and from making any decisions regarding consumers’ access to purchased products and services or their funds. By law, regulated institutions hold all such powers and controls and Bofin's technology must be engineered to follow their instructions.
To the best of our knowledge, Bofin is the first such platform for financial products and services. Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
The learnings from the public beta phase have been critical in shaping our journey. The most important of those learnings have come from users such as yourself - you have been our harshest critics but also our best teachers. Bofin has taken your feedback to heart and dedicated the last six months to not just re-designing our user experience, but also re-defining expectations with regulated entities that desire to sell their products and services on the Bofin platform.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. As an early user of our platform who provided invaluable feedback, we would like to invite you to test out the new offerings and will waive any set up fees associated with your purchases. If this is something you'd be interested in, please send us a private message with your email address and we will ensure that the applicable fee waivers are integrated into your account.
If you are, understandably, hesitant to give Bofin a second chance, please know that we remain indebted to you for the impact you have had on the Bofin journey.
Kind regards,
Bofin Customer Support
RIDICULOUS SERVICES and MONEY STUCK
BOFIN has issues with their banking partner and now my funds are stuck with them. They claim to have it solved ASAP and now it has been more than 6 weeks.
Despite constant followup, the only answer you got is they have referred the matter to their banking partner and they are not a financial insititution. So because of their issue, my funds are stuck and they wouldnt transfer the funds to my other account even I have requested numerous times. and the banking partner they use have no contact number beside email which I doubt they are going to respond.
THEY PROMISED TO RESPOND BY TODAY AND AGAIN NOTHING
I am taking this up with FINANCIAL OMBUDSMAN.
10 juni 2020
Review zonder uitnodiging
Antwoord van Bofin
Dear JC,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase.
As the new Head of Bofin Customer Support, I have made it my priority to understand cases such as yours. Firstly, please accept our apologies again for the stress and difficulty you faced when your funds were withheld. While I understand that you were ultimately able to recover your funds, we regret that it was only after much escalation with the regulated entity through which you purchased your account. I also regret that you felt that Bofin Customer Support ignored you in any way or provided no assistance. Even though all decisions regarding access to your account and funds are made by the regulated entity, Customer Support should have provided better guidance on how best to resolve your dispute with them.
As a virtual marketplace, Bofin connects consumers and regulated institutions on one platform to facilitate the sale and purchase of financial products and services. Any such transactions are subject to the terms and conditions imposed by the selling institution. Due to legal and regulatory requirements, Bofin is prohibited from being a party to the transaction, from accessing or holding any consumer funds, and from making any decisions regarding consumers’ access to purchased products and services or their funds. By law, regulated institutions hold all such powers and controls and Bofin's technology must be engineered to follow their instructions.
To the best of our knowledge, Bofin is the first such platform for financial products and services. Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
The learnings from the public beta phase have been critical in shaping our journey. The most important of those learnings have come from users such as yourself - you have been our harshest critics but also our best teachers. Bofin has taken your feedback to heart and dedicated the last six months to not just re-designing our user experience, but also re-defining expectations with regulated entities that desire to sell their products and services on the Bofin platform.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. If you are an EEA resident, we would like to invite you to test out the new offerings and will waive any set up fees associated with your purchases. If this is something you'd be interested in, please send us a private message with your email address and we will ensure that the applicable fee waivers are integrated into your account.
We remain indebted to you for the impact you have had on the Bofin journey.
Kind regards,
Bofin Customer Support
Good experience of opening the account…
Good experience of opening the account instantly
3 juni 2020
Review zonder uitnodiging
Antwoord van Bofin
Dear Abdul Raheem,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase. We are thrilled that your journey with us has been so positive!
Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. If you are an EEA resident, we'd love for you to try our new offerings. We're excited to hear what you think!
Kind regards,
Bofin Customer Support
Antwoord van Bofin
Dear Ahmed,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase. We are thrilled that your journey with us has been so positive!
Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. If you are an EEA resident, we'd love for you to try our new offerings. We're excited to hear what you think!
Kind regards,
Bofin Customer Support
I had a very good experience of using…
I had a very good experience of using BOFIN.
I had a very good experience of using the app but would still prefer more banking options as the current bank doesn’t allow me to use my money efficiently enough
3 juni 2020
Review zonder uitnodiging
Antwoord van Bofin
Dear Abu Wahlan,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase. We are thrilled that your journey with us has been so positive!
Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. If you are an EEA resident, we'd love for you to try our new offerings. We're excited to hear what you think!
Kind regards,
Bofin Customer Support
Amazing!
Amazing! its definitely a must. Very user friendly as well.
3 juni 2020
Review zonder uitnodiging
Antwoord van Bofin
Dear Hem,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase. We are thrilled that your journey with us has been so positive!
Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. If you are an EEA resident, we'd love for you to try our new offerings. We're excited to hear what you think!
Kind regards,
Bofin Customer Support
Superb !!!
Superb !!!
I would recommend everyone to use this app,
User Friendly
3 juni 2020
Review zonder uitnodiging
Antwoord van Bofin
Dear Abdulla,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase. We are thrilled that your journey with us has been so positive!
Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. If you are an EEA resident, we'd love for you to try our new offerings. We're excited to hear what you think!
Kind regards,
Bofin Customer Support
Antwoord van Bofin
Dear Suhel,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase. We are thrilled that your journey with us has been so positive!
Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. If you are an EEA resident, we'd love for you to try our new offerings. We're excited to hear what you think!
Kind regards,
Bofin Customer Support
I had a very good experience of using BOFIN.
I had a very good experience of using the app but would still prefer more banking options as the current bank doesn’t allow me to use my money efficiently enough.
3 juni 2020
Review zonder uitnodiging
Antwoord van Bofin
Dear Syed,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase. We are thrilled that your journey with us has been so positive!
Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. If you are an EEA resident, we'd love for you to try our new offerings. We're excited to hear what you think!
Kind regards,
Bofin Customer Support
SIMPLE AND EFFECTIVE
An App that makes complicated and confusing banking very simple.
3 juni 2020
Review zonder uitnodiging
Antwoord van Bofin
Dear Ibrahim,
Thank you for providing feedback about your experience using the Bofin app during the platform's public beta phase. We are thrilled that your journey with us has been so positive!
Bofin had a public beta launch in three different regions - the EEA, the Middle East, and Africa. In each region, we partnered with a different regulated institution, both by regulatory necessity and by design to understand the benefits and pain points from all angles. While our partnerships in the Middle East and Africa have seen tremendous success, the same was unfortunately not the case for the EEA. Given the number of complaints we received from our userbase in the EEA, we had no choice but to phase out the public beta offering in the region.
We have recently gone live in the EEA with a new regulated partner that is offering personal and business accounts to EEA residents. If you are an EEA resident, we'd love for you to try our new offerings. We're excited to hear what you think!
Kind regards,
Bofin Customer Support
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