BOGOS Reviews 

Julie was very helpful and she solved my issue in a nice, professional manner. Excellent support

Awesome customer support, very quick and efficient.

Since I had to take over some responsibility from a coworker on vacation, having the BOGOS team to rely on was a godsend. Thank you again Evelyn and Julie ! <3

We’ve been using BOGOS extensively with our Shopify store and have worked with their support team several times as our promotional offers have become more complex.

What continues to stand out is the level of support. When we’ve encountered technical issues, including products incorrectly showing as out of stock even though inventory was available in Shopify, the BOGOS team has taken the time to investigate, escalate issues to their development team when necessary, and stay with us through resolution.

Most recently, Naomi was extremely helpful. She identified what was happening with several of our offers, walked us through the correct reset process, explained how to refresh the affected product without unnecessarily rebuilding the entire offer, and helped us get everything working properly again. Even better, we came away understanding how to handle the same situation ourselves if it happens in the future.

That combination of responsive support, technical follow-through, and actually teaching the customer how to manage the system is greatly appreciated. BOGOS has become an important part of how we manage promotional offers in Shopify, and the support behind the application continues to be excellent.

very great customer service! solve the problem in very short time. thanks Jolie, Austin, Naomi

Great customer service and app works beautifully! Thanks Mina for your help

The agent was fast and patient, Evelyn was great at assisting me and managed to get my issue sorted immediately.

Every time I have needed help the team has responded in a timely fashion and helped me figure out what I was missing.

Really easy to use and have a lot of different options. Their customer service is amazing! Mina is always such a great help.

Another campaign and another great experience. App and Support team top notch. Instant help with complex campaigns. Average order values are up across the board. Game changer!

Solved our problem real quick. Team is so easy to work with

The BOGOS team has truly outstanding customer service! As a Project Manager, I really appreciate how they guide you through every step of setting up discounts and applying them to your store, no detail is overlooked.

Their dev support is a huge plus too: if the boosters aren't displaying correctly, their team jumps in and gets everything up and running right away. The way gifts are presented to customers is also incredibly well-designed and visually appealing.

On the results side, we've been thrilled! Our AOV has remained steady even as we've been expanding to new customer segments. Even more exciting, one of the promotional offers the app helped us create brought in 50 new customers last month, more than double our usual 20. That's a real game-changer for us.

We couldn't be happier with BOGOS. Truly a fantastic app backed by an amazing team!

Anne is the best support ever! Super helpful & responsive! Highly recommended ;)

Have been using BOGOS for a few weeks, if I strike any troubles, the team at BOGOS are available to help. Anne promptly solved my issue today. Great app with great support.

Mina is the best help. Great app with great support!

Anne was amazing! With her assistance, she was able to help me fix the problem. Thumbs up to her! 👍

Naomi was very patient in answering my questions and responded very quickly. Great service—she secured a better deal for the client. Thumbs up!

Needed help on customizing and launching a feature. Wonderful app. Top notch service, thank you to Junie for coming to my rescue!

I honestly can’t thank Mina shes truly amazing, went above and beyond!

I needed a very specific free gift offer for my wax melt business: customers spend £65+ and choose 6 free tubs, but I needed each free gift limited to 1 per scent, no + button abuse, and no discount codes stacking on top of the offer.

After having a really stressful experience with another app, I was worried this wouldn’t be possible, but the BOGOS support team were absolutely brilliant. They listened properly, understood exactly what I needed, and helped me get the offer working correctly.

They removed the quantity issue, made sure customers can’t increase free gifts, and helped make sure discount codes don’t work when free gifts are in the basket.

The support was patient, clear and genuinely helpful. I was so stressed before speaking to them, and now the offer works exactly how I wanted it to.

Highly recommend this app, especially if you need proper support with a custom free gift setup. Thank you so much!

5 stars, all day long.

The app itself is flawless, but what makes the experience great is the live support team! They reply within minutes and fix errors so fast that your only focus can be on increasing sales. They really do care about their customers.

I have a great experience with this app. The most valuable part for our team is the live chat and the support team - it is a rarity to have a team to respond in a few minutes every time and to be so helpful. They helped us in solving any issue.

The integrations are incredibly easy to set up, even if you are not very technical. I also love how many customization options there are, making it easy to create offers that fit my business perfectly.

On top of that, the pricing is excellent for the value you get. if you are looking for a reliable, flexible, and affordable app with outstanding customer support, I highly recommend it!