Boho Beach Hut Reviews 659

TrustScore 1.5 uit 5

1,4

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Beoordeeld met 1 van de 5 sterren

The product looks cheap and definitely not as described. Way too small. Also, if I have to pay for international shipping it will not be worth it. Already paid AUD$89 and will never buy anything fr... Toon meer

Beoordeeld met 1 van de 5 sterren

This company sells really bad clothing. The clothes are nothing like they look on their website. Terrible fabric, bad sizing. They don’t do full refunds, so you’re stuck buying another piece of cra... Toon meer

Beoordeeld met 1 van de 5 sterren

If there was a -5, that would be the rating I would give. How dare this company not accept refunds and only give store credit. This should’ve been the first red flag. Other item never came even though... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolute GARBAGE - might fit a toddler, comes in cheap china bags with no labels or tags. They send the wrong items and then random items show up a month later. When you try to return it they say yo... Toon meer

Bedrijfsgegevens

  1. Damesmodewinkel

Geschreven door het bedrijf

Boho Beach Hut specializes in boho-chic apparel that captures the essence of effortless, free-spirited style. From flowy dresses and skirts to breezy blouses, stylish shorts, and unique jewelry, we offer a wide range of pieces designed for the modern bohemian. As the leading online destination for bohemian fashion, Boho Beach Hut is your go-to for beautifully crafted, on-trend clothing that exudes charm and individuality.


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

659 reviews

5 sterren
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1 ster

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Heeft 7% van zijn negatieve reviews beantwoord

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Beoordeeld met 1 van de 5 sterren

Heed my warning!

I realize a cheap store will supply cheap clothing….but I was flabbergasted when I opened my order!! Not only was it not even close to what was pictured, but the quality was even worse!! And to top it off, they won’t refund you! They only give you store credit to buy more awful clothing!! They don’t even supply you with a return shipping label, so you spend more money to return an ugly item….absolute rip off! Save yourself and don’t order a thing from here, I threw my order directly in the trash. Complete shit

16 mei 2025
Review zonder uitnodiging
Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Hi Kristina,
We’re disappointed to hear about your experience and want to make things right. We’d love to offer support with your return or help find a better fit. Please email us so we can resolve this.

— The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

Boho Beach hut does not even deserve…

Boho Beach hut does not even deserve one star. The quality of the material is horrible. My dress did not look like anything that I ordered. They don’t want to give you your money back. They want to give you a credit who wants a credit when their stuff is horrible. I recommend not to purchase anything from this company.

7 april 2025
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Antwoord van Boho Beach Hut

Dear Lorraine,

We’re sorry to hear that you were unhappy with your purchase and appreciate you sharing your feedback.

We’d like to clarify that your return was processed and refunded on May 13, back to your original payment method.

While we regret that the item didn’t meet your expectations, we did honor the return and refund in line with our policy.

If you have any further questions or concerns, feel free to reach out.

Best regards,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

Buyer beware

Buyer beware! This site is a total scam!!! I ordered a dress and received something that was cheap and looked nothing like what I ordered. They will only contact you by email and they do not stand behind their products! They don’t care cause they get their money for shotty cheap crap!!! Total scam!!!

6 mei 2025
Review zonder uitnodiging
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Antwoord van Boho Beach Hut

Hi Stephanie,

We’re very sorry to hear you were disappointed with your order. We never intend for anyone to feel misled or dissatisfied, and we take feedback like yours seriously.

We do stand behind our products and have a clear return and exchange policy in place. While we primarily handle customer service via email for efficiency, we always strive to respond promptly and resolve any concerns fairly.

We’re truly sorry your experience didn’t meet expectations and appreciate you taking the time to share your thoughts.

Sincerely,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

I received a pair of broken wedge…

I received a pair of broken wedge sandals that were 69 dollars! I waited over 2 weeks to receive them and they were delivered in a bag no box and missing my order form. Cheaply made and I contacted them to see if I could have full refund and sent pictures to them and they offered another pair for free. No thank you! Not another thing from this place! Poor customer service.

30 april 2025
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Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Hi Jessica,

We’re truly sorry to hear about your experience and sincerely apologize that your sandals arrived damaged. That’s absolutely not the standard we strive for.

We did offer a replacement pair at no cost to try and make things right, but we understand that wasn’t your preferred resolution. We completely respect that and regret that we couldn’t meet your expectations in this instance.

Your feedback is important and will be used to improve our packaging and service moving forward.

Sincerely,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

I ordered a dress and it is absolute garbage

I ordered a dress and it is absolute garbage. I can not believe this company is in business. 5 stitches per inch on super cheap fabric. I was taken big time and can’t get a refund

28 april 2025
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Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Hi Suze,

We’re very sorry to hear that the dress did not meet your expectations. That’s never the experience we want for our customers.

Our goal is to offer affordable styles while still maintaining quality, and we regret that this item fell short for you. We do have a return and exchange policy in place, and while we typically offer store credit or exchanges, we’re happy to work with you to find a fair resolution.

Thank you for your feedback — we truly value it as we continue working to improve.

Sincerely,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

Regarding my refund

I have never received my refund from something I never received! You told me a month ago you would send my refund when you got the information that the dispute was closed and it was sent to you!! Again you do not speak the truth. You have all the information you asked for…. I will continue to let everyone on every social media how you operate!! I want my refund

20 februari 2025
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Antwoord van Boho Beach Hut

Update:

Dear Susan,

We want to inform you that you have now been refunded in full.

We kindly ask that you update or delete your previous reviews, as the matter has been fully resolved.

Please understand, it is not our fault that your package was stolen after it was delivered to the address you provided. We fulfilled and shipped your order properly, and unfortunately, once a package is delivered, theft is outside of our control.

We appreciate your attention to this and hope you will update your reviews accordingly.

Thank you,
The Boho Beach Hut Team


Dear Susan,

We have thoroughly reviewed your case and would like to clarify the situation once again:
• This is now your fourth review posted under different names and accounts.
• You were clearly informed that once the dispute with your bank was closed, we would be able to process your refund.
• However, you refused to close the dispute with your bank.
• According to the information we have received, you were already refunded in full by your bank.

At this point, you have been fully reimbursed, and there is no additional refund due. Continuing to leave fake and harassing reviews under different names is not acceptable and is being documented.

We respectfully ask that you cease harassment through false reviews. Should you have any legitimate concerns, you are welcome to reach out to us directly at Support@BohoBeachHut.com so we can handle the matter professionally.

Thank you,
The Boho Beach Hut Team

Beoordeeld met 5 van de 5 sterren

Beautiful white blouse

Love my beautiful white embroidered top. So light and airy and my regular size large fits perfectly. Love the feminine detail. BoHo Beach Hut has awesome clothes for an elevated casual look.

13 april 2025
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Antwoord van Boho Beach Hut

Hi Karen,

Thank you so much for your beautiful review! 🤍 We’re thrilled to hear you love your embroidered top and that it fits perfectly. The light, airy feel and feminine details are exactly what we aim for!

We’re so happy to be part of your elevated casual style. ✨

Best,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

Terrible

WOW! This stuff is straight from China. Get on Temu and you can get the same stuff for 1/4 of the price. Stated the items came from Nevada.. took forever to get the package and it was all in Chinese writing. CHEAP CHEAP CHEAP... I highly recommend DO NOT BUY this company. Unless you want to shop there again. They do not even issue refunds. Exchanges and credit only. There is nothing I want from this company. BUYER BE SCARED...

25 maart 2025
Review zonder uitnodiging
Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Hi Stephanie,

We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback.

We want to clarify that while some of our items are sourced internationally, we ship orders from our U.S. location in Nevada, and we strive to be transparent about our processing and shipping times. We also do offer exchanges, store credit, and—where eligible—refunds, as outlined in our return policy.

If there’s anything specific we can assist you with regarding your order, we’d be happy to help. Please don’t hesitate to reach out to our customer support team.

Kind regards,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

I would give Boho Hut a 0 if possible-…

I would give Boho Hut a 0 if possible- it took far too long for the items to arrive, once arrived they look nothing like the photo. I had one item altered to look like the photo. I washed it and shrunk so much I can’t wear it. Totally not worth it! I tried to return the items, no go. I wanted to support a small business, too bad it was a Waite of money and time items could be found on Amazon for 1/2 the price.

2 april 2025
Review zonder uitnodiging
Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Hi Merrilee,

We’re truly sorry to hear that your experience didn’t meet expectations. We always aim to provide quality products and accurate representations, and it’s disappointing to hear we missed the mark for you.

We also understand how frustrating it is when shipping takes longer than expected or when sizing and appearance aren’t what you hoped for. While we do have a return policy in place, we’re sorry if it wasn’t clear or helpful in your situation.

We appreciate your feedback and will use it to continue improving our products and service. If there’s anything we can still do to assist, please feel free to reach out directly.

Kind regards,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

Do not buy from them stuff is so cheap…

Do not buy from them stuff is so cheap you can’t even comment on their websites

3 maart 2025
Review zonder uitnodiging
Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Hi Mary,

We’re sorry to hear you’re disappointed with your experience. We strive to provide quality items and helpful service, and it’s never our intention for customers to feel let down.

Regarding your concern about commenting, reviews are always welcome and visible across platforms—we value all feedback, even when it’s critical, as it helps us improve.

If there’s anything we can do to address your concerns or assist with your order (Ref #161361), please don’t hesitate to reach out directly.

Kind regards,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

I feel this website is a bit of a scam

I feel this website is a bit of a scam.. I had no idea what their return policy was.. I ordered two items . And was disappointed in the quality of the products .. I tried to return The items but learned they only exchange and do not reimburse your credit card.. plus I went to return both items on their website and they indicated I could only return one because the other one was a final sale.. there was no indication on my order that the one item was a final sale .. I would have never purchased it if it was a final sale . . I will never buy anything from this website again. Seems very shady !

2 april 2025
Review zonder uitnodiging
Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Hi Stephanie,

Thank you for your feedback, and we’re truly sorry to hear about your experience.

We understand how frustrating it can be when expectations aren’t met. Our return policy, including details on exchanges and final sale items, is available on our website, but we’re sorry if it wasn’t clearly communicated at the time of your order. Final sale items are typically marked on the product page, and we regret if that wasn’t visible during your shopping experience.

We appreciate you bringing this to our attention, and we’ll be reviewing how we present these details to make them clearer going forward. If there’s anything we can still do to help with your order (Ref #161235), please reach out to our support team—we’d be happy to look into it.

Kind regards,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

Ordered a jumpsuit for my wife

Ordered a jumpsuit for my wife, the package arrived opened and empty. I contacted them and was told that they would look into it. I waited a couple of days and when I did not hear back from them I filed a dispute with my credit card company. Boho then emailed me and told me that if I canceled the dispute and sent them proof of the cancelation that they would process the refund. Well I canceled the dispute sent them screenshot, guess what nothing!!! Contacted my credit card company and asked to reopen dispute and was told once it is canceled it cannot be reopened. He told me that companies know this and that is why they ask you to cancel the dispute before refunding your money.

4/11/25 - Submitted proof of canceling dispute a second time and still no refund or response. Would advise to never buy anything from this company!!!!!

21 februari 2025
Review zonder uitnodiging
Logo Boho Beach Hut

Antwoord van Boho Beach Hut

UPDATE:
Hi Mark,

Thanks again for following up.

We want to clarify that while you may have canceled the dispute on your end, the final closure must be processed by your bank, and this can take some time—often several weeks or longer. Unfortunately, we are unable to issue the refund until the bank officially closes the dispute, as the funds are currently being held by your bank, not by us.

We completely understand how frustrating this delay must be, but please know this is not something we can control. We’ve already confirmed we’re happy to refund you in full, and we will do so immediately once the dispute is fully closed and released by the bank.

Thank you again for your patience and understanding. If you receive any update or confirmation from your bank, feel free to send it over so we can keep everything moving as quickly as possible.

Kind regards,
The Boho Beach Hut Team


Hi Mark,

Thanks for reaching out, and we’re truly sorry for the trouble you’ve experienced.

We want to clarify that we have already confirmed we would issue a full refund for your order. However, since a dispute was filed with your bank, we’re currently unable to process the refund on our end until the dispute is officially closed.

Once the bank confirms the dispute is closed, we’ll be able to move forward with your refund immediately. We understand how frustrating this situation is and appreciate your patience while we work within the limitations of the process.

If you have any documentation confirming the closure of the dispute from your bank, please feel free to forward it to us so we can take action as soon as possible.

Best,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

Absolutely DO NOT ORDER FROM THIS…

Absolutely DO NOT ORDER FROM THIS FRAUDULENT COMPANY!!! It is China based and all of the products are junk!!

24 maart 2025
Review zonder uitnodiging
Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Hi Harold,

We’re sorry to hear you’re unhappy with your experience.

We’d like to clarify that we are not a fraudulent company, and our goal is always to provide quality products and reliable service. If you’ve received an item that didn’t meet your expectations or had issues with your order, we’d really appreciate the opportunity to make things right.

Please reach out to our support team with your order details so we can look into this and assist you further.

Kind regards,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

Don't be misguided, there are no returns allowed!…

I ordered a few items from Boho and quickly sought to return a couple of them. I filled out the return request and received an email saying my return request was being reviewed and I would receive an email on their decision. I waited and waited, called and left a message (they NEVER answer their customer service line) Still nothing. Then I get an email that says the return time period had closed. Again I tried to call and wrote to customer service multiple times with no response. The items are going to the Goodwill. I am so furious with BOHO, do not do business with this awful company unless you plan to keep all the cheaply made junk they sell!!!

17 januari 2025
Review zonder uitnodiging
Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Hi Jody,

Thank you for reaching out, and we’re very sorry to hear about your experience.

We’d like to help resolve this, but unfortunately, the RMA number provided (MHA2KOGF) doesn’t appear to be valid in our system. In order to locate your order and assist you further, could you please provide your order number or the full name used on the order?

We’re here to help and want to make this right.

Kind regards,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

DISAPPOINTING

I ordered a bathing suit and was not made aware that it was not returnable.
I ordered a small
And it was too big. I wanted to exchange for an XS but was told they don’t take returns on suits. Very disappointing and will NOT order from this company again.

13 maart 2025
Review zonder uitnodiging
Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Dear Customer,

Thank you for your feedback, and we’re truly sorry to hear you were disappointed with your experience.

Due to hygiene reasons, swimwear is listed as a non-returnable item on our website, and we understand how frustrating that can be if sizing doesn’t work out. We always aim to make sizing as clear as possible, and we’re working to improve visibility of our return policy during checkout.

While we can’t accept a return in this case, we’d love the chance to offer you a discount on a future purchase or help find something that’s a better fit. Please don’t hesitate to reach out to us at Support@BohoBeachHut.com if we can assist further.

Sincerely,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

Do not order from this place

Do not order from this place. It’s a scam. You will not get what you ordered. It is not worth the price you pay. All of the bad reviews are correct. Surprised this company is still in business and has not been sued.

21 maart 2025
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Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Dear Shelly,

We’re very sorry to hear you had a negative experience and appreciate you taking the time to share your feedback.

Please know that Boho Beach Hut is a legitimate small business, and we do our best to ensure orders are fulfilled accurately and meet expectations. We understand how frustrating it can be when things don’t go as planned, and we’re always working to improve our products and service.

Thank you again for your feedback.

Sincerely,
The Boho Beach Hut Team

Beoordeeld met 4 van de 5 sterren

Loved the item

loved the item ! Its super cute and perfect for girls night out. Had a little trouble receiving the correct item but the customer service was very helpful !

21 maart 2025
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Antwoord van Boho Beach Hut

Hi Jacqueline,

Thank you so much for your lovely review! We’re thrilled to hear you loved the item and that it was perfect for your girls’ night out 💃✨

We’re also glad our customer service team could help get things sorted quickly. Your patience means a lot to us!

Hope to see you back soon for more boho finds!

Warmly,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

Don’t count on ever getting your purchase

If you don’t care at all about when, or if, you get your order, by all means go ahead and make a purchase. I won’t be making another. If only I could give a zero star review….

16 maart 2025
Review zonder uitnodiging
Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Dear Doug,

Thank you for your feedback, and we’re truly sorry for the frustration you’ve experienced.

We see that one item in your order was delivered today, and the remaining two items are on their way and expected to arrive within the next couple of days. Tracking details have been shared, and we’re closely monitoring the delivery to ensure everything arrives as expected.

We understand delays can be disappointing and we’re working hard to improve the experience for our customers. If you have any further concerns or questions, please don’t hesitate to reach out to us directly at Support@BohoBeachHut.com — we’re here to help.

Thank you for your patience,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

Bogus Website and Company

I ordered two items from this company based on their Website descriptions. After reading reviews of the company, I determined that I would be receiving, if anything, knock-offs made in China rather than what was depicted. I tried to cancel my order but they refused and said it was too late and I could only get a credit upon returning the goods per their policies. I received the items. One had a stain on it, one had a tear in the fabric, and the fabric itself was of very poor quality. They had no tags and were obvious knock-offs. I emailed customer service and they said I would have to pay to return them, and would only get credit, even for damaged items. I said I did not want a credit. I had to file a claim against them with my bank in order to get a refund. I suggest you steer clear of this company.

11 januari 2025
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Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Dear Dara,

We’re sorry to hear that your experience did not meet your expectations. We strive to provide accurate product descriptions and quality items, and we regret that you were dissatisfied with your order.

Our return policy, which is available on our website, outlines that we offer store credit for returns. However, we want to clarify that you have been refunded in full for your order.

If you have any further questions or need additional assistance, please feel free to contact us.

Best regards,
The Boho Beach Hut Team

Beoordeeld met 1 van de 5 sterren

Awful

Awful, poor quality, will not refund me and are making me pay for my own shipping. Rip of!

18 maart 2025
Review zonder uitnodiging
Logo Boho Beach Hut

Antwoord van Boho Beach Hut

Dear Denise,

We’re sorry to hear that you were unhappy with your order. At Boho Beach Hut, we strive to provide quality products and a positive shopping experience.

As per our return policy, we offer store credit or exchanges for returned items, rather than full refunds. We do not provide prepaid return labels, and customers are responsible for return shipping costs. These policies are clearly stated on our website at the time of purchase.

We understand your frustration and would be happy to assist you with an exchange or store credit. Please feel free to reach out to us at Support@BohoBeachHut.com, and we’ll do our best to find a solution for you.

Best regards,
The Boho Beach Hut Team

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