Boiler Pointer Reviews 112

I recieved a prompt reply to inquiry the gas fitter was on time and courteous and serviced the boiler and resolved the gas meter leak under an hour. I would engage this firm again.

Very pleased with the boiler service. Engine was very helpful, I will use them again in the future.

Prompt attendance with a very helpful engineer offering good advice.

Lovely service - helpful staff both on the phone and engineer, value for money (50% saved compared to standard prices) - guided me through the first ever boiler and gas safety check - which I appreciate a lot!

Great value for money and fantastic service. My appointment had to be re-arranged a few times but Luke was extremely helpful and always kept me informed. The engineer was very professional and explained clearly what had happened when an unexpected problem was found. The problem was fixed and the additional cost was reasonable. Will definitely use Boilerpointer again!

Great service!
Booked a boiler service and the customer support team was really helpful and polite. The servicing person was also very professional and on time.

Luke was absolutely amazing and very helpful when I called to arrange a Gas Certificate done at one of my properties. I would recommend this company to anyone has they are very reliable and professional. Thank you for being so fantastic Luke.

Thank you

Sharan

Professional service. Flexible appointment and fast service. Engineer with an ID and a face mask. I recommend them.

Very impressed, having been let down by 3 different independent engineers I was really pleased with BoilerPointer - easy online booking/immediate payment, they were cheaper (by 40-50%) and gave a specific timeslot. Chap who came was friendly and efficient. Perfect.

Boiler pointer were fast, convenient and offered great service. I was able to pick and AM or PM appointment within the week, and their service was fast and professional.

Excellent company and great service.
I requested a service for my boiler and within 48hrs this had been completed. Really friendly and helpful team.
Great value for money, and very professional.
Also very careful and considerate in my home and respected the Covid guidelines.

All round great experience from Boilerpointer. I phoned for an appointment on Wednesday and an engineer was booked in for next day, who turned up at 9 am. Very prompt services.

The customer service rep and the engineer were both very professional and great to deal with.

Best price for a boiler service. Very recommended.

They couldn't have done more...great service! Really efficient process, was called in the morning to let me know engineers estimated time of arrival, he was bang on time. The engineer himself was really friendly and helpful, when he found a problem he re-arranged his schedule so he could get back to us with new part just a couple of hours later. Again the process was well supported from the admin office. Will definitely recommend and use this company again.

I was looking for someone to service my boiler after my regular engineer retired and I chose boilerpoint. Booking was easy and date and time was set. Although the engineer was late he was friendly and efficient and did the job to my satisfaction. It would have been nice if someone had informed me that he was going to be late.

Very good communication and good service. I was not at the property when the engineers arrived, so they were kind enough to wait until I arrived. Very helpful engineers. Highly recommend them.

Regards,
Monica

Very quick to respond to emails, nice guys came to my flat on time and all very seamless, can't fault them!

Boilerpointer carried out a boiler service and gas safety check for us. They were great value, well organsied, quick and efficient. Very easy to deal with and would recommend for similar requirements

My experience with Boilerpointer has been fantastic.. Luke is a friendly and professional person.. very quick and efficient service at a very great price. Finally I have found my permanent boiler service company who I'll be using again and would recommend to anyone. Thank you team and keep up the great work 💪. May Varatharajah

The company and Luke have been great. Very good communication and quick service. I recommend BoilerPointer.

Great service and very helpful on the phone. We found them efficient and will be using BoilerPointer from now on for our safety certificates.