Today Inzamam from the Bokun support Team helped me perfectly to solve my problem, support case 00383063. He could handle all steps guiding me through 2 platforms fluently and finally we solved the pr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The system is quite rigid and admin tasks are set up in a way you have double handle things a lot, which wastes time and energy. This review is solely down to the fact that there is no straight... Toon meer
Working with Aryan at Bokun was an absolute pleasure .He went above and beyond to help me get everything set up .Aryan is highly professional ,quick to respond ,and possesses deep technical expertise... Toon meer
Bedrijf heeft geantwoord
I just started using Bokun. Tried many other services before and since I have "outside the box needs" none of them could solve my problems. Bokun takes time to set up and optimize, but that's the thin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bókun powers the world’s experiences - helping operators and resellers to manage the ‘how’ behind their ‘wow.’ Book, manage, and grow in one place, so you can deliver unforgettable moments while Bókun handles the details. Connect instantly to thousands of OTAs, resellers, and suppliers, automate admin, and put bookings on autopilot. No drama, just results. One solution, global reach. Built in Iceland, trusted worldwide, part of Tripadvisor.
Contactgegevens
4,1
Goed
314 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Absolutely phenomenal
I have honestly never had a bad experience with Bokun or their agents. I will gladly work with these amazing people... but alas, the system is so user friendly, I hardly get the chance. Keep up this incredible service! You guys rock!
30 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello Kimberley, thank you for an amazing review! We're happy you hear that you like our support, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Great Tool to not go over booked
A great tool to control availability if you are running online travel website.
27 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our features, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
The platform is easy to use especially…
The platform is easy to use especially when creating packages. Not only that they have good customer care service when needing help on setting the profile and packages
27 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our features, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
The Team at Bokun is great
The Team at Bokun is great!
All-around supportive team, available to answer any question twice, which makes the integration to the platform easy.
27 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. We'll forward your feedback to our team, they'll be happy to hear it! Looking forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
PERFECT ATTENTION
26 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
The product is amazing and optionsti…
The product is amazing and optionsti are unlimited if you take the time to fully understand them . Customer service is always great and fast and if you really have deep and complicated questions they will always follow up over email. There is no booking software that can compete on price.
23 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our service, customer service and platform. We'll be sure to forward your feedback to our team and look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
We got to resolve our query and bokun…
We got to resolve our query and bokun wanted to help us very soon
22 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Using Bokun for 7 weeks now
Using Bokun for 7 weeks now. I am quite happy with the app and very satisfied by the customer service. I had many questions or solutions to ask. I always found either a direct answer with the Bokun chat or a video call appointment option.
So far I am very satisfied with my Bokun Pro subscription.
22 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello Frantz, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. We'll be sure to pass your feedback to the relevant department, and we look forward to continuing our work with you in the future! Please feel free to reach out if you have any additional questions, we're happy to help you! Best wishes, Valerie - Bókun Support Team
Bokun's customer support is quick and…
Bokun's customer support is quick and helpful. I have been having great experiences with them.
22 februari 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello Yanshu, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. We'll be sure to pass your feedback to the relevant department, and we look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Bokun staff is excellent
Bokun staff really takes into consideration what agents want and need. They are always helpful and try to fix whatever comes on their desk as soon as possible.
13 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello Ragna, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. We'll be sure to pass your feedback to the relevant department, and we look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
You are awesome
Dear partners,
Thank you very much for you support! Nikki was excellent and very kind!
Please continue with your great work!
21 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello Joana, thank you for taking the time to review us! We're happy you hear that you like our service, and platform, and we look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
La atencion al cliente es excelente
La atencion al cliente es excelente, siempre hay respuesta oportuna.
20 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hola, ¡gracias por tomarte el tiempo de opinar sobre nosotros! Nos alegra saber que te gusta nuestro servicio y nuestra plataforma, y esperamos seguir trabajando contigo en el futuro. Saludos cordiales, Valerie - Equipo de soporte de Bókun
Use Bokun ! It is great for partnerships
Use it it is just great
16 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our partnerships, connections and platform, and we look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Antwoord van Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our service and platform, and we look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Excellent service
11 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our service, and we look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Perfect
It's the best, they always ready to help you in any need.
8 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello Giuseppe, thank you for taking the time to review us! We're happy you hear that you like our service, and we look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Sophisticated service
Sophisticated service. We were looking for a booking engine for our outdoor activity. However, this app turned out to be much more than just a booking module.
As a business owner in the travel industry, I highly recommend Bokun to other tour and activity providers. This app has revolutionized the way we operate our business and has helped us reach a wider audience than ever before.
Bokun provides a comprehensive booking platform that makes it easy for customers to book and pay for our tours and activities. The app is easy to use and provides a seamless experience for customers, which has helped us increase our bookings and revenue.
What sets Bokun apart from other booking platforms is the level of customization it offers. We are able to create custom tour packages, set our own prices, and manage our inventory in real-time. This level of control has allowed us to tailor our offerings to the needs of our customers and offer a more personalized experience.
Bokun also provides a suite of powerful tools for managing our business, including analytics, reporting, and customer management. These tools have helped us streamline our operations and make data-driven decisions that have led to growth and success.
Overall, I highly recommend Bokun to any tour and activity provider looking to grow their business and reach a wider audience. This app has been a game-changer for us, and we are confident it can be for other businesses too.
1 maart 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello, thank you for taking the time to write your wonderful in-depth review! We're happy you hear that you like our service, features and platform, and we look forward to continuing our work with you in the future and help you scale your business further! We're always happy to hear any feedback you might have, or if wish to share any improvements you'd like to see from us going forward. Best wishes, Valerie - Bókun Support Team
Good platform - great service
I have been using Bókun for some time now. It's a great platform for my business. On top of that, I've received excellent service and ears that listen to our feedback and willingness to make changes for the better.
19 februari 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello Thor, thank you for taking the time to review us! We're happy you hear that you like our service, and very thankful for your feedback. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Excellent service
25 februari 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our service, and we look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Great for tours and booking management
We are a tour operator and have used Bokun for several years now. It allows us to easily sell on our website, track a variety of bookings in the sales feed and make contracts that connects us with various OTA's and resellers. The calendar makes it easy to change our availability from day to day. All in all, Bokun makes our lives easier.
22 februari 2023
Review zonder uitnodiging
Antwoord van Bókun, a Tripadvisor company
Hi Signy, thank you so much for taking the time to review us! We’re happy to hear you like our features, and we're very thankful for all the feedback you've given us over the years. We look forward to continuing our work with you in the future! Many thanks, Valerie - Bókun support team
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