Great friendly customer care. I had an exceptional experience with Louise! A replacement scooter was sent out literally minutes after I sent them prrof.
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Lees wat reviewers zeggen
I couldn’t recommend BOLDCUBE enough! When the particular scooter my daughter wanted for her birthday was proving hard to get hold of, I contacted them to see when they would be getting more of... Toon meer
In a word, Louise - a truly wonderful ambassador for her company. I have not had such a sympathetic, understanding and incredibly helpful response from anyone, anywhere for many years. In spite of... Toon meer
Amazing quick and polite customer service from Louise. Our brand new scooter had an out of the box issue with the light up part of the wheels bit a quick message to customer service and some basic t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
BOLDCUBE Scooters stand out in the crowd with unique colourways and bright flashing wheels. Our entire range is designed for adventurous kids and budget conscious parents.
Contactgegevens
Verenigd Koninkrijk
- info@boldcube.co.uk
- boldcube.co.uk
4,9
Uitstekend
367 reviews
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Parts missing in package
Parts missing in package. Contacted them. They are sending the parts to us but haven't arrived as yet. Surely they should be checked before sending out.
7 juni 2022
Antwoord van BOLDCUBE Scooters
Hi Graham! We're sorry the team missed this out, but we're glad you let us know to put it right! The replacement parcel is on its way to you, as soon as the office opened after the Jubilee weekend with speedy delivery + gifts. If there's anything else we can do, just let us know! :)
It was in good condition and good…
It was in good condition and good quality.... but thought might have been little cheaper..
7 juni 2022
Excellent
Excellent l service. When we had an issue they rectified and also provided us with a gift. Brilliant customer service. The product is amazing!!
2 juni 2022
BoldCube go out of their way to solve…
BoldCube go out of their way to solve any issues you may encounter with their products.
1 juni 2022
Boldcube Scooter
I got my daughter a Boldcube scooter for her birthday and it is absolutely brilliant in every way! Unfortunately the folding mechanism stopped working, although this didn't affect it's use,I needed the scooter to fold to take on holiday next month. I contacted the company and Chloe resolved the issue promptly with outstanding customer service and in less than three days the scooter was back to its folding glory. I can't thank Chloe enough for her kindness and understanding. Best company I've dealt with for a very long time! Highly recommend.
28 mei 2022
Review zonder uitnodiging
Great product!
Great product, great quality, great service, I had a problem on the website and this was sorted quickly. My grandsons’ love both Benny the tigers!! Thank you for helping us making wonderful memories BOLDCUBE.
27 mei 2022
I had abolt on the scooter that broke.
I had abolt on the scooter that broke.
I contacted Boldcube for assistants and spoke to a very helpful person called Lilly she said she was sorry to her about our issue and would organise a replacement bolt for us. Sure enough it was sorted we received not one but one and a spare and a little free gift for my daughter whose scooter it was. I can only say we had exceptional service from this firm.
19 mei 2022
Review zonder uitnodiging
Product of true likeness in the…
Product of true likeness in the pictures, good build and sturdy for the children to play on. On time and sent with care thank you
19 mei 2022
I bought a scooter as a gift for 3 year…
I bought a scooter as a gift for 3 year old. Child loves it and it’s well made and good quality. One disappointment- the LED lights aren’t as bright as I had hoped- I thought they would be like the ones in kids shoes. Child disappointed as they love the flashing shoes. Maybe there’s a reason? Otherwise good value and pleased with service and price.
16 mei 2022
Spare Part
Bought a spare part to replace a damaged one on a scooter. Good value for money, prompt dispatch and delivery. Packaging could have been a little better (the packing was split on arrival and looked like the part could fall out soon), but otherwise no issues.
Part was easy to replace and scooter was fixed within a couple of minutes.
The scooter has held up really well for the past year or 2 against the constant use by a 4 / 5 Yr old
12 mei 2022
The best scooter company ever!
I highly recommend BOLDCUBE to everyone!
I got my little one his first scooter from Boldcube. He liked the design, I liked the price and the fact that they have replacable parts- very useful with small kids. We both really love it!
Unfortunately, the part holding wheels together broke after a while- probably my son's lack of technique rather than scooter's fault. I contacted the customer service and within less than 1 hour I got a reply. They sent me replacement part with some extra gift to say sorry. They also recorded for me a video so I know how to replace it. Since then we never had any problem with the scooter.
I have never seen such quick and amazing customer service. Highly recommend!
8 mei 2022
Lovely product speedy delivery
Lovely product speedy delivery. Present for grandsons 1st birthday, he's not tried it yet but I've assembled it and it looks like a good product and it went together really easily.
7 mei 2022
Customer Service Counts, Well Done
This was my third recent purchase from Boldcube and the first time I had any problems, as one wheel arrived with no working LEDs. HOWEVER, this is where customer service comes to the fore, and I am pleased to say that Boldcube promptly sorted out a replacement, and also checked with me about an axle bolt I’d ordered to make sure I’d got the correct one for my scooter. Thanks to all who helped
3 mei 2022
The scooter looks very good
The scooter looks very good. My douther will like it. Fast delivery.
21 april 2022
Good company to buy from
Really fast delivery. The scooter is really well built and the design is beautiful.
19 april 2022
Amazing balance bike!!!!!
Amazing balance bike!!!!!! So chunky and great quality, my 1 year old nephew loves it!!!!!
16 april 2022
Fabulous product
Fabulous product - pink stunt scooter for my 5 year old daughter. Easy to put together, sturdy & would buy again .
15 april 2022
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