Boma Garden Centre Reviews 

178
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered a Hampstead zinc window box to replace my old battered B&Q plastic one and it is beautiful! However I believe an ivy is missing as it only came with two plants which is my only complaint.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Superb customer service when I ordered an olive tree online and then had it delivered and repotted. It’s really could not have been better - so I highly recommend!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love the selection and how easy it was to order online. The customer service was excellent-one item I ordered was not in stock and they provided options to replace or refund. Great quality! Love bot... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

New customer, ordering online for delivery. Plants etc delivered in time period. Will use again

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tuincentrum

Geschreven door het bedrijf

Over the years, Boma has evolved into one of London's most enjoyable and attractive independent garden centres. The place is like a paradisal oasis in the heart of its Kentish Town urban locale. Boma specialises in a massive and diverse range of houseplants and outdoor plants. It is also renowned for its fabulous range of handmade plant pots, planters, plant care products and gardening essentials. What sets Boma apart is the team of obsessive horticulturists running the place. But it's much more than the team and products. It's also about the community, which plays an integral part in the Boma's daily life. Since the launch of Boma's new webshop in 2021, demand for plants has taken off nationwide throughout the UK. Even more so since orders over £50 are shipping free of charge. Customers most enjoy the warm reception from the team and practical advice and tips that make gardening and plant care much more fun.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

178 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(178)

78 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The plants arrived well packaged and in…

The plants arrived well packaged and in great condition. Very pleased!!!

18 juni 2024
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

That's great. Thank you for the feedback. Do enjoy and let us know if you need anything else. We looking forward to hearing from you again soon.

Beoordeeld met 5 van de 5 sterren

Very pleased

This was my first time buying from this seller & I was very pleased with the rose I received. A very large, healthy plant packed with flower buds. As a result I would recommend this seller very highly to anyone looking to buy quality plants.

11 juni 2024
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Hi Terry
Thank you for your review we really appreciate the feedback. We are delighted you are happy with your plant. Have a lovely weekend. We hope to hear from you again soon.

Beoordeeld met 5 van de 5 sterren

Easy to navigate website and easy to…

Easy to navigate website that was easy to order from.
The delivery was fast and the quality of the rose was very good.
The rose was very healthy and packaged well, so arrived safely.
I am very pleased.

23 mei 2024
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Thank you, Laurence, for your feedback. We appreciate it. Enjoy the roses, have a wonderful summer, and we hope to hear from you again soon.

Beoordeeld met 5 van de 5 sterren

Beautiful rose

Beautiful rose, already full of buds

25 april 2024
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Hi Lynn Thank you for the review. We're very pleased you are happy with your Roses. Have a lovely weekend. Hope to hear from you again soon. All our love the Boma team.

Beoordeeld met 2 van de 5 sterren

Hoya Carnosa that I bought on December…

Hoya Carnosa that I bought on December 2023 is slowly died. It was obviously has an illness, some of it's leaves was yellowish and dried, and moldy. I didn't mind and clean the bad leaves but in 2 months whole plant infected and today I put it in bin. I can't believe I paid £32 pounds for a plant with illness.
It's not my first hoya, I have some in my house, I know how to take care of plants, I tried everything, I bought fungus fighter spray, root treatments etc. Nothing worked.
They sold me an ill plant in a bad condition.
If you had the same problem, and suspect that the plant looks ill, don't be stupid like me and think that you can heal the plant, just send it back.

14 april 2024
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Dear Eylül Geldard
We're truly sorry to hear about your disappointing experience with the Hoya Carnosa you purchased in December 2023. It's unfortunate that this is the first time we are hearing about the issue. We pride ourselves on delivering excellent customer service and would have eagerly offered our assistance had you been in contact with us before. Rest assured, we will contact you directly to resolve this matter satisfactorily. Again, we apologise for any inconvenience this may have caused and thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Great service!

Easy to purchase and contacted me directly to see about arranging an earlier delivery -which was fantastic news!

6 april 2024
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Thank you Vanessa
We're so pleased with your feedback. Looking forward to hearing from you again. Have a lovely week.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Extremely quick delivery of excellent healthy plants.

20 maart 2024
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Hi Patricia
Thank you for your review; your feedback is very much appreciated. Have a lovely Bank Holiday weekend, and enjoy the plants. We hope to hear from you again soon.

Beoordeeld met 5 van de 5 sterren

Fast, efficient service

I've ordered blue glazed saucers from Boma twice. Both times, the items were delivered the following day, carefully wrapped and packaged. 13 saucers in total arrived in perfect condition. Excellent service.

15 maart 2024
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Hello Helen
Thank you so much for your feedback. We're so glad you're pleased with the saucers and our service. Have a fantastic day, and we hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Great delivery service

Great delivery service - fast, friendly and great communications 👍

12 maart 2024
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Thank you so much, Sarah, for your excellent review. We appreciate the feedback and look forward to seeing you again soon.

Beoordeeld met 5 van de 5 sterren

Super fast service

Super fast service, arrived the day after ordering, the plant arrived in great condition in a very secure box...

23 januari 2024
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

That's fantastic Chris. Thank you for the review. We're glad the plant arrived safely and in good condition. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Excellent service and excellent product

Human beings at the end of the phone! Peter was extremely helpful and responsive from start to finish. The hedging arrived on time as promised and looks of great quality so far - it's beech so we won't see its true glory for a few months yet - but the plants look sturdy and healthy. Peter also sent detailed planting instructions.

19 december 2023
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Thank you for your wonderful review. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

The Boma Garden Centre found and sent…

The Boma Garden Centre found and sent the most beautiful amaryllis to some friends in North London on my behalf. It’s bloomed with two feisty stems of four or five flowers, and the whole experience was pleasant and easy to do.

20 december 2023
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Thank you for your kind review. We're delighted the Amaryllis arrived in safely and bloomed well. Good choice. We hope to see you again soon

Beoordeeld met 5 van de 5 sterren

Thank you Monica

I visited Boma yesterday for the first, but definitely not the last time. Thanks to the amazing Monica, super helpful and very knowledgeable, this morning I took delivery of planters for the balcony, all beautifully planted up by Monica.

18 december 2023
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Thank you so much for your great feedback. Monica will really appreciate it. Have a great holiday season

Beoordeeld met 5 van de 5 sterren

Very positive experience with BOMA…

A very positive experience with BOMA from both myself (halfway around the world from London) and the local recipient of two beautiful winter planters. Impressive customer service in every respect. Rapid response to queries, and helpful about a prompt delivery that was even faster than outlined on their website. Less than 24 hrs from the time I placed my order to the time my family member was enjoying the planters out on her balcony! Can’t beat that! Delivery was flawless and exactly when they said it would be. The planters are gorgeous and BOMA will now be our go-to for future gifts, plants and indulgences.

7 november 2023
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Thank you Ingrid, so much for a wonderful review. We really appreciate it and are glad to be of service. Have a wonderful day, and we look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Rare plant arrived perfectly safe.

I was looking for Opuntia inermis Southern spineless cactus and added my email to be notified when it was back in stock. Several months later I was notified and made the order. This is a delicate plant with pads that can easily fall off and it is soft so easily damaged in transit. Boma Garden Center packaged this plant exceptionally well with plenty of protection allowing it to arrive safely. It was very clear they cared about the plant and the customer and this is why I have taken time to write this review. The plant was much bigger than what was shown in the picture as well. Highly recommended.

1 november 2023
Review zonder uitnodiging
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Antwoord van Boma Garden Centre

Thank you so much for your kind review. The team tries hard, and we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Outstanding customer service

I’ve been looking for a large 'statement' plant pot for my courtyard garden but as I live in Newcastle upon Tyne I am outside of Boma’s usual delivery area for such items. However, Boma went out of their way to find a solution and they managed to get the pot to me in a quick and efficient way. The staff were super friendly over email and on the phone, and the whole transaction was completed in a helpful and professional manner. Thank you Sean and Laura!

13 oktober 2023
Review zonder uitnodiging
Logo Boma Garden Centre

Antwoord van Boma Garden Centre

Thank You so much for such a wonderful review. We really appreciate the feedback. It's so important to us. We're glad to be of service, enjoy!
Kind regards, Sean & Laura.

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