BUA HQ Reviews 

Took my son's umarex glock 19x gas pistol in for inspection and repair months ago. Never heard from them I've tried calling several times to be given different excuses every time like oh its with the owner he's looking at it. Call back tomorrow as the person looking at it isnt in call back the person you need to speak to isn't in and my son paid over £40 upfront for them to look at it never received an email phone call nothing avoid them like the plague

very good respect to all staff for having such a respect to the customers, very clean and tidy, organized, my favourite shop and always will.

Friendly staff, very knowledgeable.
Always helpful.

Purchased a KWA qrf mod1, i tested beforehand in the shops range on excellent advice by a staff member. The smg was snappy and the build was top quality, also purchased 2 new Lipos, 3 spare mags, and a hard case.
Staff are super helpful as usual, will help with anything. Returned a week later to pick up another 3 mags and a new sling !
Very happy with BUA HQ, with everything you need, very good sales service, well presented fully stocked shop, would recommend to friends and fellow airsofters.
5 stars

I honestly couldn't recommend them enough, really nice people very welcoming and helpful

Great shop fast delivery service

Experience was great, will be back as a returning customer! They gave me good advice about different systems and game days, also helped with my first two purchases! Very happy!

Outstanding,I love the shop and people are lovely

Recently had a package that was sent out and left outside my house while not at home and since then has not been located, been having back a forth with the sender and delivery company as nobody wants to take liability and been refused a refund or items reissued

Great team. All of employees are fascinated by the airsoft and are very helpful.

“I recently purchased some gear from Bomb Up Airsoft, and I couldn’t be more impressed with their customer service. From the moment I walked into the shop, the staff were friendly, knowledgeable, and eager to help. They took the time to understand exactly what I needed and offered fantastic advice on the best products to suit my budget and play style.

The support didn’t end after the sale, either. When I had a question about setting up my new equipment, I reached out, and they were quick to respond, offering clear and helpful guidance. It’s rare to find a store where the team genuinely cares about their customers, but Bomb Up Airsoft goes above and beyond. If you’re looking for top-notch service and reliable support, I highly recommend giving them a visit!”

Great customer service. No quibble refund given. Easy to deal with. Top job. Recommended

For a novice it was a little strange, but I found my experience very fun, I had hired Lane 4 of the shooting range, to try things out, and they supplied everything, the chap I dealt with was very pleasant and showed me how things worked, and I enjoyed my hour, and improved my accuracy as I went, the movable targets closer and further away, my only improvement would be if I could have changed the targets myself, which would need the track coming closer and lower, but it wasn’t a big problem asking at the desk, who came and changed it, the shop was large and easy to look at the selections of kit available.

Try to rip me off for postage £25 what a joke,my son in law bought the exact same one and he lives 2 minutes away from me and his postage was £8:95 what a disgrace 😡

Great company, only shopped here twice and I will always come back there products are better than anywhere else never had any problems at all using this store

Purchased a KWA RM4 Ronin Q10 Recoil AEG on 29/08/24, cant fault this place just one word for me "WOW". Stumbled across this place and I am so glad I did will be back soon to get another once I have my UKARA number...

Friendly and welcoming. Great fun for all the family.