Always a first class service from Bonk & Co a company who knows everything there is to know about buying or servicing wood burning stoves. Excellent knowledgeable staff and a beautiful showroom you c... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The discussion we had was comprehensive and most helpful. We bought a fan for our stove, but could not fit it in appropriate position on top of stove. It was not removed from the box and returned... Toon meer
Bedrijf heeft geantwoord
Beautiful shop, primarily around wood Burners, fire places and accessories but lovely homeware and gifts too, very stylish and very friendly service.
A gem of a shop, with a varied range of quality goods, super to browse around. We were greeted on arrival, but then left to spend the time we needed to make our choices by the pleasant and helpful yo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bonk & Co
Geschreven door het bedrijf
Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!
STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING
Contactgegevens
8 Harbour Road, IV1 1SY, Inverness, Verenigd Koninkrijk
- 01463 233968
- hello@bonkandco.com
- bonkandco.com
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great premises and decent staff
16 mei 2026
Antwoord van Bonk & Co
Hello Rob,
Thank you for the 5 star review.
We are pleased you enjoyed the showroom and we look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Outstanding customer services on…
Outstanding customer services on multiple occasions. Products ship quickly and are installed well.
7 mei 2026
Antwoord van Bonk & Co
Hello Jane,
Thank you for leaving us a 5 star review.
We hope all the products have been put to good use.
Warmest wishes,
Bonk & Co.
A special delivery
Disappointed to be given the wrong door cord but very impressed that they delivered the correct one while the sweep was still present. Being semi disabled I can’t bend very low so can’t do this job myself any more.
13 mei 2026
Antwoord van Bonk & Co
Hello Heather,
Thank you for taking the time to leave us this review.
Apologies once again for any confusion with the door rope.
I'm pleased we where able to rectify the issue for you and everything worked out in the end.
We look forward seeing you in the showroom again soon,
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Rose,
Thank you for the 5 star review.
We hope you are enjoying your new blanket.
Warmest wishes,
Bonk & Co.
Just the loveliest shop that you’ll…
Just the loveliest shop that you’ll want to move in to. The staff are lovely- excellent shopping experience. Worth going out of your way to visit.
7 mei 2026
Antwoord van Bonk & Co
Hello,
Thank you for taking the time to leave us this wonderful 5 star review.
We are so pleased you enjoyed your time in the showroom and look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Poor customer service
Called into the shop in February and dropped off plans. They told me they could give me a quote after a site survey. Called back into the shop 5 weeks later and was told they were working the weekend and quote and survey would be organised then. It is now 5th of May and I am still waiting. Pathetic!! Maybe should have worn green wellies!!
7 februari 2026
Review zonder uitnodiging
Antwoord van Bonk & Co
Hello Maureen,
Thank you for the lovely 5 star review.
Warmest wishes,
Bonk & Co.
Staff were very helpful and had what we…
Staff were very helpful and had what we required.
18 april 2026
Antwoord van Bonk & Co
Hello Margaret,
Thank you for the 5 star review.
I will pass on the lovely review to our team.
Warmest wishes,
Bonk & Co.
Brilliant service from Alex and his…
Brilliant service from Alex and his team - Bob, Olaf and Fraser were lovely, hardworking, extremely tidy and, most importantly, did a brilliant job. So glad that we booked them to install our Rais stove. Superb job!
17 april 2026
Antwoord van Bonk & Co
Hello Sue,
Thank you for the 5 star review!
We're delighted to hear how happy you are with the service from Alex and the team, i will pass on the wonderful feedback.
We hope you are enjoying your beautiful new Rais stove.
Warmest wishes,
Bonk & Co.
Go to Bonk & Co. if you want it done perfectly!
The whole process of meeting and discussing my plans and being advised by Alex, to the actual installation and rectification works on a stove that had been badly fitted by the previous person (not at Bonk & Co!) was excellent. Fraser, Olaf and Bob were a pleasure to have and just got on with the jobs. I look forward to them coming back to instal my new stove in another room soon. Thank you my old stove has been transformed and looks fantastic, as it should have done if installed properly 7 years ago by previous owners.
10 april 2026
Antwoord van Bonk & Co
Hello Simon,
Thank you so much for your thoughtful review.
We’re really pleased to hear that you had such a positive experience and I will pass on the feedback to our lovely team. We’re looking forward to working with you again on the new stove installation soon.
Warmest wishes,
Bonk & Co.
lovely staff great range of gifts
16 april 2026
Antwoord van Bonk & Co
Hello Dawn,
Thank you for taking the time to leave us a 5 star review.
We hope you enjoy your new purchases and we look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
friendly helpfull staff
7 april 2026
Antwoord van Bonk & Co
Hello Ann,
Thank you for leaving us a 5 star review.
We hope you enjoy your new lovely products and we hope to see you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Joan,
Thank you for taking the time to leave us a 5 star review.
We hope you enjoy your new purchases and look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Wendy,
Thank you for leaving us a lovely 5 star review.
We hope you enjoy all your new purchases and we look forward welcoming you to the showroom again soon.
Warmest wishes,
Bonk & Co.
Service was quick
Service was quick, friendly and knowledgeable. All you could want, good experience.
28 maart 2026
Antwoord van Bonk & Co
Hello Jennifer,
Thank you for the wonderful 5 star review.
I will pass on the lovely review to our team who will be delighted.
We hope to see you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Great shop and staff!
28 maart 2026
Antwoord van Bonk & Co
Hello Jane,
Thank you for the great 5 star review.
We hope you to see you in the showroom soon.
Warmest wishes,
Bonk & Co.
Antwoord van Bonk & Co
Hello Rosemary,
Thank you for the 5 star review.
We hope you are enjoying your new purchases and we look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Highly recommend any kind of Everhot…
Highly recommend any kind of Everhot cooking demo; we went to the Seafood one and had the best time!
26 maart 2026
Antwoord van Bonk & Co
Hello Louisa,
Thank you for leaving us a fantastic 5 star review.
We are so pleased you had a great time at the Everhot Master class. We enjoyed it as much as you did !
Keep an eye out for more events like this coming up this year!
Warmest wishes,
Bonk & Co.
This company is very knowledgeable…
This company is very knowledgeable about wood burning stoves and their spare parts. We have been using Bonk & Co for over 20 years and are always impressed by their excellent service.
17 maart 2026
Antwoord van Bonk & Co
Hello Thomas,
Thank you for the 5 star review.
It means a great deal to us to have such long-standing customers and thank you for your continued support over the past 20 years.
We look forward to helping you for many years to come.
Warmest wishes,
Bonk & Co.
Exceptional knowledge of products and…
Exceptional knowledge of products and amazing service. The staff are very friendly and go out of their way to help you. Very impressed with the wide range of items they sell. Definitely recommend a visit to their showroom.
24 maart 2026
Antwoord van Bonk & Co
Hello Avril,
Thank you for taking the time to leave a wonderful 5 star review.
We hope you are enjoying your new Darach piece in your home, it really is beautiful.
We look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.