Bonnypack Reviews 94

First time customer it’s a very hard company to send something back too. Wouldn’t order from them again. there response is in december when ordered in october so can no longer return. postage wasnt free to send back so would of cost me 8 pounds for a 14 item. also they tried telling trusted pilot i never ordered from them so was a fake review.

I ordered a couple of bath sheets which had caught my eye as they had a slight sparkle on the trim, the price was amazing but I was a bit worried about the quality of the items. They arrived very quickly and the quality is excellent, soft and fluffy. I would use this company again.

Fantastic company to deal with. Prices and delivery are very competitive. Wouldn't hesitate to buy from in the future.

I was absolutely shocked by the amount of customer service Bonnypack provides. I ordered a pack of 2 x6 cauldron oil burners. This was a total of 12... when my order arrive I only got 6 plus a free gift. I was absolutely dreading calling customer service as this was my first time using Bonnypack. I spoken to gentleman (didn't catch his name) who swiftly said they will get my other 6 items straight through post. There was no question or fight only I had provide proof I only received 6 iitems. I sent a email to Ariadne, whose customer service was second to none. Eveytime I emailed she was very attentive and professional. She constantly reassured me that they rest of items were on its way. All the items I received were packed extremely well and no items were damaged because of the package. Definitely will be a returning customer as level of service is top notch!!! Well done guys xx

I accidently stumbled across this website while looking for something online, and I am delighted that I did, not only did they have what I needed, it was at a remarkable price. I was a little skeptical using somewhere new, however items arrived today. Top quality, fast delivery I am still in shock & how good. Thank you so much I will definately be buying again.

I ordered a mermaid kids moon chair, my grandaughter loves it.It was so cute and exactly as in picture,nice and soft cover, so much value for your money ,i would definatly recommend bonnypack and will be shopping for more items myself in the future My order was delivered on time, in a few days.

Great value for money and customer service. 5*

Excellent experience, found the items I wanted cheaper on this site and they were delivered within 3 days. Packaging was great. Highly recommend!

I bought a range of Le Bain bathroom accessories from Bonnypack and I am highly delighted with them. They are great quality, very competitive prices, super prompt delivery and were packaged robustly and perfectly, so all the items were therefore protected during transit. Well done! I wish other companies were as diligent as yours. I highly recommend Bonnypack and I will definitely buy from this company again.

Just wanted to say a big thank you for my 1st order which arrived promptly, safely & all fine. Always sceptical on buying glassware that is being shipped through post, extremely well packed. Will certainly purchase again & recommend company to family and friends.

Beware, I order some kitchen items, which arrived damage, and not the correct colour, so then sent me a return label to send them back, they recieved them the 7th August and I am still waiting for my refund. Not happy.

Fantastic customer service from start to finish. Looked on line to order chairs (Sunday) however showing low stock . Phoned to ask about these and the person called me on Monday morning with the additional number of chairs needed. The chairs were delivered 1 hour later !!! Outstanding service. Thank you

We always shop at bonnypack however when we went last Sunday we didn't know you changed your parking policy and today I received a fine saying we where there for 2 hours now considering we where 20 min in a queue to be served and me being disabled it takes time to get round your cash and carry having spent over £400 between me n my brother in law having been shopping there for over 20 years we won't be back .a very disappointed customer

I ordered 2 small biscuit trays and a teabag holder. They are exactly what I wanted. They are sturdy, the pattern's lovely and used teabag holder is so cute. Above all, the items are exceptually good value for money and quick delivery too

Gorgeous coasters. Easy to set up account, delivered exactly when they said it would be. An excellent experience all round, will definitely order from Bonnypack again.

Super speedy delivery. Well packed, Fabulous products at great prices - large ceramic planters on stands. 5 star customer service which is a rare thing these days. Really pleased. Highly recommended.

I was thrilled to find this company they had just what l wanted and it was a good price.
I have ordered more flower trough’s as l was so pleased with my first order.
I will definitely be recommending them to my friends.

Great quality products exactly as described. Really fast delivery and well packaged. Couldn't ask for better service. I'm very happy with my purchases.

I live on the south coast, but bought a delightful seagull mug and coaster from a Glasgow company! It was the best design, great price and came securely boxed. It arrived safely, and very pleased with my purchase. 5* seller. Thank you !!!