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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing service, super friendly family company. They got our Newell Coach all sorted out and even invited us to family lunch in the shop. Will be back to add more lights next time we are on the... Toon meer

Beoordeeld met 1 van de 5 sterren

A follow up. They make it sound like they have quality product-not true! There are many led kits for far less money getting higher than 4.1 out of 5.0 ratings! They are arrogant, again blaming install... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely love my Boogey lights! I wanted more lighting outside for cooking and late night shenanigans. These lights delivered! I’d also like to say Boogey’s support team was super responsive. The ho... Toon meer

Beoordeeld met 5 van de 5 sterren

Outstanding Quality! Very pleased with technical support in helping us create the order and especially pleased with the quality of the controllers, pre-ordered cable wiring to LED connections, an... Toon meer

Bedrijfsgegevens

  1. Elektrische apparatuur groothandel
  2. Elektronicawinkel

Informatie afkomstig van verschillende externe bronnen

LED Lighting for motorcycles, RVs, motor homes, trucks, trailers, ATVs, boats and golf carts. Hi-Intensity LED lighting specifically designed for motorsports applications.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

902 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, super friendly family company. They got our Newell Coach all sorted out and even invited us to family lunch in the shop. Will be back to add more lights next time we are on the east coast. Brad & Heidi King

6 februari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I bought a set well

I bought a set well. I had a set bot for me for Christmas evidently. They were lost in the mail. Finally received them after 3 months. I put them on. It is only been maybe 7 months if that and they've already started breaking off. And I've got like 15LEDs on each side of my truck that are out. I've reached out. I've sent pictures. They don't even respond.I don't think I would buy them again...like all they're bad reviews they blame the customer i did put in 2 tickets not customers fault they go un answered I'm not lazy I was patient waiting 3 months to recieve them and sent in pics only response after my review they're awsome when they was 1st put on was trying to get replacements as this truck goes to light shows all the time and if I can't get replaced ill pull them and the boogey lights logo off and find different lights

15 januari 2026
Review zonder uitnodiging
Logo Boogey Lights

Antwoord van Boogey Lights

We respond to every support ticket we receive. The support tickets are numbered so if your support ticket was received, you would have received an auto-response email within seconds with the support ticket number so you know the ticket has been opened and you can track the ticket's progress. The fact that you didn't receive a response suggests either the ticket was never received by us OR if it was, our response went to your spam/promo folder. All tickets are responded to. That's why we use a 3rd party support ticket platform (Zendesk).

If you have a problem with any of our lighting products, we do indeed honor our warranty. You can submit a support ticket here: https://www.boogeylights.com/contact-us/ . We will need to know your name, order number and email address to research the purchase. You can also file a warranty claim here: https://www.boogeylights.com/make-a-warranty-claim/ . You can also text us at 859-955-8155 OR call our customer support team at 800.847.1359 M-F, 9-6pm eastern and someone can assist you with filing the claim over the phone. This contact information is plastered all over our website. They're in the header and the footer of every single page of our website. Lots of ways to get assistance for those who want assistance. Anyone suggesting we don't respond is lazy or misrepresenting the actual circumstances. If indeed you put in a support ticket, let us know the ticket number so we can research. That's why we use a ticket system. The ticket number provides an audit trail.

Anyone can check out our reviews from REAL VERIFIED CUSTOMERS here -> https://www.boogeylights.com/reviews/ . Our products and customer service speaks for itself.

Beoordeeld met 1 van de 5 sterren

A follow up

A follow up. They make it sound like they have quality product-not true! There are many led kits for far less money getting higher than 4.1 out of 5.0 ratings! They are arrogant, again blaming installation rather accountable for product failure! Be cautioned!

6 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lighting Perfection - The absolute best!

Boogey Lights is truly exceptional at what they do. Brought in my 2024 W900 Anniversary Edition to make it even more 1 of a kind, and they delivered.

After a 2 day install of some of the cleanest lighting work you will ever see, I was blown away at the result. These guys exceeded expectations, which were already unimaginably high due to the pictures I've seen before. This is pure perfection that brought life to my unique truck.

The whole team made me feel part of the family, and were so welcoming to a first time customer. It was such a refreshing experience in 2024. The customer service here is what the world used to offer. I couldn't have been more ecstatic. Every single person took time out of their busy day to chat, and were all so proud of their business... which they should be. You can feel the pride in the product and in their work.

If you want to make your vehicle one of kind, personalized and a total head turner, this is the place to do it. I wouldn't think twice, as there isn't a close second in vehicle lighting. This is the only way to go.

A big thank you to each and everyone one of you at Boogey Lights, you've got a customer for life.

18 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic product and company!

Everything about this experience was awesome! From helping me figure out what I needed on my camper to quickly delivering the lights, they were on it! Easy to follow instructions with plenty of detail.

14 juli 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Unable to rate led due to delays in shipping

Unable to rate led. Ordered two weeks ago and still not shipped. Called twice and told should send out when they get stock. Going camping Memorial Day and was hoping to have installed but in sure if it will arrive in time. I guess having problem getting supply for lights.

20 mei 2024
Review zonder uitnodiging
Logo Boogey Lights

Antwoord van Boogey Lights

Demand is higher than expected for some of our products at this time of year. Especially our RGBW LED product. As the only company producing these lighting systems in the United States we have to predict demand for our components 60 to 90 days out. If demand exceeds projections, we'll be out of stock for some components. We advise customers of this potential issue on the product page (immediately below the ADD TO CART button). It's titled, 'A WORD ABOUT DELIVERY TIME FRAMES'.
We of course can't force folks to read the information, but we make it available in plain view so they will read it before making their purchase. If you'd like a refund, we're happy to do so. Give us a call at 800.847.1359 M-F, 9-6pm eastern or open a support ticket.

Beoordeeld met 5 van de 5 sterren

Phenomenal Product and Techs

As a former electronics tech and generally OCD I was very impressed with not only the shop but the very professional attention to detail. Very clean install, very neat routing of wires. Brackets made to support the lights not just zip tied to whatever.
The customer service was amazing, tech took me around and underneath to show me all that was done so I could understand what was done. The lights look amazing!

6 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Faulty strip replaced under warranty

We had the full under carriage light package installed on our 43' Motorcoach eight months ago and were fully satisfied. Just a couple of weeks ago, one of the six light strips shorted out, probably because of a minor defect which I would imagine is a rare event. Boogie Lights immediately honored their warranty without hesitation and sent us a replacement strip with the necessary additional items and thorough instructions (they offered to handle the replacement/installation gratis at their facility, but we are currently too far away). I removed the old, faulty strip and installed the new strip with little difficulty (not bad for a 70 year old amateur) and we are the envy of the RV campgrounds once again. Many thanks to Brad and the whole Boogie Lights family.

9 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

22 Road Glide Limited led’s

It’s been a min since I have used their lights. Install on my new 22’ Road Glide Limited. They look awesome and make the bike stand out with all the color possibilities. Thanks for a great product.

20 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Travel trailer lights

Was not sure what to get. Called up and within 5 minutes of talking I was giving them my credit card number. Super happy with product. Super happy with customer service. All around a great company. Without a doubt I would give them a call and talk to them before you get lights from someplace else

21 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Boogey lights don’t stand behind their product

Boogey lights don’t stand behind their product or their warranty. We have been going back and forth with them for over a year, trying to address issues we have with their lights. The lights worked properly for a good 3 months and then we began running into issues. We have sent them countless pictures of the issues. We followed the installation instructions to a T. Why wouldn’t we, after spending a great deal of money on their product. We even purchased extra adhesive to guarantee a secure adhesion. We have documented proof of it and have even shown them. In the end they just keep brushing us off. We believe in investing in American made products and wanted to support this company. Sadly enough if we would have bought a different brand on Amazon we wouldn’t be in this situation because they at least guarantee customer satisfaction. Don’t take the gamble and hope that these will last long term because if they don’t, Boogey lights won’t care.

17 juni 2022
Review zonder uitnodiging
Logo Boogey Lights

Antwoord van Boogey Lights

We beg to differ and believe our 1000+ FOUR and FIVE star reviews from verified customers on Trust Pilot and Shopper Approved backs that up. Simply put, if the product fails due to a manufacturing defect, we will gladly replace the product at no charge to the customer. If there's a problem with the product due to improper use, improper installation or something other than a manufacturing defect, we still will assist the customer in finding a solution. Finding that solution however requires cooperation from the customer to provide the information we request so we can diagnose the issue. If you're interested in resolving whatever the problem is, submit a tech support ticket using this form: https://www.boogeylights.com/contact-us/. Be sure to include your full name and order number so we can identify the product you're having difficulty with. We will respond promptly.

Beoordeeld met 5 van de 5 sterren

Can’t rate high enough!

Well, just got home from a two day install and am absolutely satisfied with the results, maybe even more than that!

We have a 35 Ft Diesel Pusher.

Taylor spent the first day installing the underlighting and the second day 0n the awning LED’s

Anyone that has a Palazzo with the side scissor arms in the awning know how lacking the original LED strip is.

He installed the new lights few inches down in the side and creates the much needed illumination with the awning.

This was many times better than I anticipated.

The attention to detail was fantastic and the wire management was superior!

This is a family owned business and took me in like a family member, even fed me.

They have electric hookups for any day before arrivals! I stayed on their lot and had a mini vacation. They have WiFi and food delivery selection is great.

They sell online but if you are close to Cincinnati area, it’s well worth the installation as some of us are a little thick and old to get under our coaches!

We had the sides , front and engine bay done as well as new awning side lights.

Once again, this is the place to go!

7 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Called with general inquiries, ended up getting a sweet lighting package

Called with general inquiries. Brian was a huge help outlining what best product to get for my needs. Didn't feel up-sold on items. They customize your leads for wiring and had a ton of options to make the project work. Everything arrived in good shape, instructions are clear and their youtube videos offer a bunch of tips to help with set up. I will definitely recommend them to others. Thanks!

24 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. I had questions and texted them in and actually got an answer as to which kit I needed on a SUNDAY! Also had a change order and they made it with no questions asked prior to shipping out. Great company and great product.

7 september 2021
Beoordeeld met 2 van de 5 sterren

The lights are decent but the…

The lights are decent but the durability upon installation is VERY sensitive and weak! I taped up both ends so there was not hanging pressure on the connection and still managed to loose the red color. I’m not really sure how much more careful you need to be! I would expect for the cost, at lease some durability

7 september 2021
Beoordeeld met 5 van de 5 sterren

LOVE our Boogey lights

Had our Boogey lights installed in June 2021! Couldn’t be happier and our lights are amazing. They really make our 45 foot class A RV really stand out and they are classy!
We had a very good experience with the whole Boogey Lights gang, including the dogs!
We arrived late in the evening and stayed overnight in their very secure parking lot. The next day, during installation, we hung out for quite some time with everyone in the shop, visiting, talking and all the dogs playing and running around. You immediately feel like family! Everyone is very nice and friendly!
After installation we given great instructions on how our Boogey lights work! The lights are amazing and we’re really happy with them! Would recommend them for sure!

1 september 2021

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