boom Reviews 

Good price and service

Good range of prices. Competitively priced.

Very efficient and helpful.

Poor service. Boom almost got me into trouble by not automatically renewing my insurance as I was told they would. When I called the next day, they said they couldn’t help, even though I have a clean licence and no claims. Please stay away from Boom Insurance. Policy number 01706 51

Straight forward no nonsense quick and easy to sort out very happy with
It all thanks

Prompt procedure

This is best policy

I am glad to have such a good insurer in the UK their rates are very good and cheap even for those people who have their UK full license from less than a year. I really recommend this insurer.

Thanks

A nice easy and straightforward way to do my car insurance. The price was the best offer we could find with the few additional bit added on.

Looking reliable

I’ve rarely experienced such a poor first impression from an insurance company.

After deciding to take out a policy with Boom Insurance, I encountered payment issues and errors almost immediately. Mistakes can happen, but what matters is how a company deals with them — and unfortunately, this is where Boom really fell short with an AI bot to deal with.

I paid a deposit with a recognised debit card, funds left my account but that’s where it went downhill, the page went blank, no policy details, no way of getting any reference numbers etc. Not even an email confirmation. Nothing.

Trying to get proper help was incredibly frustrating. For an insurance company, the lack of accessible customer service and limited ways to actually contact someone is completely unacceptable in my opinion.

When you’re dealing with insurance, you need to know that if something goes wrong, there is a real person available who can help. Instead, I was left feeling like I was trying to navigate a system rather than dealing with a company that actually valued its customers.

The problems I experienced yesterday were enough to completely destroy my confidence in the company before I’d even properly started my policy.

And that says a lot.

I’ve now decided not to proceed with Boom Insurance. I have requested for any funds to be returned by my bank so going forward I don’t require any further support from them. I simply won’t be giving them my business.

For me, insurance is about trust, reliability and knowing someone is there when you need them. Based on my experience so far, Boom failed to provide any of those things.

If this is how customers have to deal with stuff before they even become customers, I’d hate to think what the experience would be like when you actually need to make a claim.

Needless to say, I’ll be taking my business elsewhere.

This company is absolutely ridiculous I have been insured with them just short of 2 weeks. Today I had a front and rear dash cam installed, I have declared it with them and they are now charging me £104 extra how ridiculous!! Most insurance companies keep your insurance the same or offer a discount of 10-15% in no way was I look for a discount but was certainly looking for my insurance to stay the same. What an absolute joke of a company stay clear and insure elsewhere. Absolutely nothing they can do they said, just money hungry fools clearly!

So easy
App has all i need on it

Very fast service and good price as well, I would like to recommend boom to everyone. I am very happy and satisfied with the service. Thank you boom.

Easy to get everything sorted

Easy to the point and offer what I needed