ESSEX-new-Beds Reviews 297

Placed an order over a week a go. Had to chase twice to find out when it's being sent no email no call back. Still waiting! Terrible service.

You have over promised and under delivered.

You have missed 2 delivery dates and have not returned calls as promised.

As recently as yesterday you were supposed to call last night to confirm a delivery today which you have not.

It is simply unacceptable that you just assume and expect customers to be available as and when you eventually get around to hopefully delivering a product that is yet to be assessed.

Very poor.

By way of an update as of 2pm; have come home to find the mattress dumped on the driveway without any notice and with the forecast of rain!

Purchased cashmere king size bed few weeks ago. Great customer service, delivered on time. Top quality mattress, would highly recommend!

Great product, very quick delivery. Courtesy call the next morning to see how we got on in our new bed. Great service.

I dealt with Tommy in sales and Mitch in respect of the delivery, which was within a week! Both were professional, friendly and helpful. No hard sell, just honest advice to help me chose the right mattress for my budget. I bought the cashmere mattress which turned out to be far better than I expected, really deep and luxurious. I’ll definitely be returning!!

Fantastic quality bed and speedy delivery. Great all round experience

Easy ordering and and fast delivery. Kept informed throughout, excellent customer service and excellent product. Very happy customer and would certainly recommend.

Very pleased with the headboard I ordered. Much better range of colours and styles than your mainstream bed retailers, and really good quality. Pleased that they are all made in the UK. Took about 3 weeks from order to delivery, but still much quicker than the likes of Dreams etc. Only not 5 stars due to the lead time.

Could not have asked for a better service. Ordered Wednesday afternoon and delivered Thursday morning. Friendly staff Excellent

Great pillows, well worth the money. Good service too....Tip-Top!

I bought 3 pillow, 2 different types. I love mine,
My girl loves her one too.

Worst communication I’ve received from someone. I was actually looking forward to buy from these as I’ve followed Tom for a while. Someone called Tommy was put in contact with me. He just couldn’t be bothered to sort us out. Went to dreams and got sorted straight away 👍

Great service - super fast delivery - super product- thanks to all at Bosch beds

Lovely pillow. Great quality 👍

Pillow is super comfortable - very pleased indeed. Delivery was quick, it was well packed and also arrived in its own storage bag. Great value for money. Thank you very much Bosh Beds - excellent service. Will definitely use again.

I ordered a new mattress for my mother-in-law on Saturday and it was delivered on Monday. What a great service. Everyone was so friendly and my mother-in-law says the mattress is so comfortable. Thank you so much. I would definitely recommend Bosh Beds.

Great pillow, my wife loves it so perfect!