Last weekend we purchased a lovely used car from this company. (BMW X3 M40i) The whole buying process was easy, Adrian who dealt with our case was very helpful, answering for all questions honestl... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Adrian was helpful, informed, experienced, knowledgeable about the car I was looking at. Patient, not pushy but encouraging when I decided to purchase. The whole environment at Bournemouth Cars made m... Toon meer
They say that the true measure of a company is how they react when things go wrong. Bournemouth Cars did not disappoint. We had an unexpected issue with our Q5 after we collected it. Adrian and Joe... Toon meer
Just purchased my recent car from here, the range rover sport and I must say the service is excellent. Jo and adrian in particular, they were fantastic throughout the whole process and I highly rec... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Bournemouth Cars is an independent used car retailer in Bournemouth. Founded in 2012 with a passion for motoring and supplying quality used cars, we pride ourselves on offering exemplary customer service. Our two founding directors have a combined 35 years experience within the motor trade and family backgrounds running 3 generations deep. We believe in constant evolution and are proud to deliver a modern-day experience to our customers and their buying experience. Customer satisfaction is of the upmost of importance to us all here and as such we are now Dorset’s only AA approved dealer, a fact we are extremely proud of. Every vehicle is first hand inspected by the AA on our premises by them, warrantied by them thereafter, giving not only you but us the confidence that we have done our upmost in preparing your new car for its new home. Being sticklers for preparation in this manner and our desire for genuine customer service, this has driven a whole host of customer 5 star reviews and subsequently nomination’s and awards have followed, namely; Auto Trader - “Highly Rated Dealer” award in 2019, 2020 & 2021 for our customer service. Car Gurus - “Top Rated Dealer” award in 2018, 2019, 2020 & 2021 for our overall reviews and customer satisfaction. Over the years we have become very well known in our local area for our customer service and quality of vehicle along with the work we do in the local community. Any short journey around Poole and Bournemouth you will see the number plates of our previously sold vehicles on the road. In recent years, online business and nationwide delivery mean the majority of our business is now outside of the local area. We are fully approved and regulated by the FCA (Financial Conduct Authority) and as such are entitled to discuss and offer you the very best finance packages available on the market today in order for you to fund your new car. Partnering with Quick Car Finance and Close Brother’s Motor Finance to bring you these finance packages. 2021 gave birth to expansion at our preparation centre too, in the form of additional workshop space and a body shop. Enabling us to keep virtually all of our servicing and preparation in house at our facilities in Poole. Giving us more quality control over these aspects and satisfaction. In 2022 we have excitedly become a new car dealer too in the form of the brilliant fully electrical small car manufacturer, MEV. Offering brilliant options for fully electric cars and vans - details of this can be found under “New Cars” in our menu. Finally, we really do appreciate the time you have taken to read “about us” and our business, as always we strive to do better in any which way we can and realise we are not perfect. So please, we welcome your feedback or constructive criticism on any aspect of our business accordingly however big or small if you feel we could improve.
Contactgegevens
315-317 WALLISDOWN ROAD, BH12 5BT, Poole, Verenigd Koninkrijk
- 01202744447
- sales@bournemouth-cars.co.uk
- bournemouth-cars.co.uk
4,9
Uitstekend
128 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great and very fast customer service…
Great and very fast customer service from start to finish. I bought a beautiful car 😁 5 stars
26 augustus 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Great guys at Bournemouth Cars
Great guys at Bournemouth Cars, no pushy salesman talk from Ollie. Quick and easy to deal with. I will be going back to these guys in the future.
21 augustus 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Good reputation checks out..
I bought a 2016 Jaguar from this dealer.
Checked out their reputation with Jaguar specialists around Bournemouth, and the company seems to have a good reputation locally. The car was checked over by my own very experienced Jaguar mechanic, and he confirmed the car was as described.
Pretty honest dealer in my experience.
6 augustus 2023
Antwoord van Bournemouth Cars
Thank you so much and good to hear our reputation with local specialists is high! Is there anything we could have done to make it a 5 star review?
Excellent customer service.
Excellent customer service.
Didn’t feel pressured and was left alone to look around.
They made buying my car so easy and stress free.
Would definitely recommend this garage they went above and beyond to sort my paperwork out.
10 augustus 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Excellent hassle free purchase
16 augustus 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Brilliant customer service from start…
Brilliant customer service from start to finish, delighted with my new car!
Thanks to everyone there and good luck for the future!
8 augustus 2023
Review zonder uitnodiging
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Thank you Bournemouth Cars.
I was well looked after and the salesman took all the time I needed to learn about the car.
31 juli 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
5 star seller,looked after me from…
5 star seller,looked after me from start to finish, would recommend to family and friends
9 juli 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
The guys were so helpful
The guys were so helpful. They understood what I wanted/needed to do with my part exchange. I could change cars all in one place really easily. They helped with all the paper work and the whole transaction was quick and easy and I’m happy with my new car. Thank you for a great service
4 juli 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
From initial contact to delivery of my…
From initial contact to delivery of my vehicle to Bridgend, South Wales, everything was handled smoothly, professionally and in a nice polite manner.
A really great company to deal with.
I would give more than 5 stars if allowed.
12 juni 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
I've bought a beautiful car
I've bought a beautiful car with low mileage. The company has been very helpful especially Adrian. I felt the customer service was excellent.
30 mei 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
BMW 5 TOURER
Very helpful and cheerful sales person. Patient with none technical people.
Sorted deal to our satisfaction.
22 mei 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Buying my Buying my new Audi.
I would definitely recommend
anyone looking to buy a car to give Bournemouth Cars a go.Everything was so quick and easy.
1 mei 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
From the first enquiry re the car to…
From the first enquiry re the car to finally buying Ollie was very professional and looked after us well.
4 mei 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Can't fault Bournemouth Cars on any…
Can't fault Bournemouth Cars on any level and this is my third car from them and from the Quality of the vehicles they sell and the after sales they provide with Adrian at the helm provide a exemplary all round 5⭐ service 🙂👍.
17 april 2023
Antwoord van Bournemouth Cars
Wow 3rd car!! If you buy a 4th that would be a record for us.. haha
Thank you so much for the review and coming back to us again!!
Very good service rendered
3 april 2023
Antwoord van Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.