BoxBet.io Reviews 

I have the entire conversation with the chat; it's a robot. I made my deposit. I only played one game to see if the site actually paid. I hadn't seen its reputation here, unfortunately. My withdrawal was rejected, and they removed my balance.

Hi

Agent profile image: Tulasi priya GP

How may I help you?

Why was my withdrawal of 28.94 USDT rejected???????????

I just logged into the platform, played in the live casino, won, withdrew, and didn't receive it.

It makes no sense at all.

Agent profile image: Tulasi priya GP

Did you make a withdrawal?

I tried to make a deposit, but it was rejected.

Ticket Details

-28.94 USDT
Status
Rejected

Placed by Box Bet
2026-06-21 23:28:23
Baccarat 3
ID 459545158145318912

Bet
15
Multiplier
2.00 x
Payout
30
Go To Play

I won 15 in baccarat, and I couldn't withdraw it?

Agent profile image
Tulasi priya GP

Please wait, let me check.

This violates the user agreement, therefore, the undue profits will be deducted.

But how? I didn't do anything wrong. I just played with my balance and won. I didn't gamble excessively.

If I play again and win, you won't let me withdraw.

Tell me where I violated the terms by playing this game.

Placed by Box Bet
2026-06-21 23:28:23
Baccarat 3
ID 459545158145318912

Bet
15
Multiplier
2.00 x
Payout
30
Go To Play

Agent profile image
Tulasi priya GP

You may have made a mistake without knowing it, please try again immediately.

Failed

Resend
Wait, but I need to know where I violated the terms. Is that all you're going to say?

Failed

Resend
Agent profile image
Tulasi priya GP

This violates the user agreement, therefore, the undue profits will be deducted.

Failed

Resend
That's why the reputation on Trustpilot is so low. I'm going to report it.

Agent profile image Tulasi priya GP

You may have made a mistake without knowing it, please try again immediately.

And support is a robot.

Agent profile image Tulasi priya GP

It's not a robot.

Type here and press enter.
Rate this chat

started betting here a few months ago. lost like 10k then kept redepositing and won 50k on mma and cs2 major.

got asked to complete kyc/verification which I did instantly. now they've closed my account.. so not expecting to get paid any of this money.

will wait for them to write via email and update this review if I get paid

nice casino, a lot of interesing games, my biggest impressions was that it is fully operated with crypto, it is fast and convenient

They process your deposits but do not accept your withdrawals. I have been waiting for over two weeks and my withdrawal has been put on hold. Every time I chat with them, they tell me they are having technical issues and do not resolve anything. This is truly an unreliable website. Stay away from it.

This casino is a complete scam. I've been waiting for over two weeks for a simple withdrawal and all I get are copy-paste responses and fake promises. Every time I ask, they just say it's "pending" or "under review" with no real explanation or deadline.

They’re clearly delaying payments on purpose, hoping players give up. This is completely unacceptable and unprofessional. If you're thinking of playing here – don’t. Save your money and avoid this shady operation.

Totally disappointed with this casino! I’ve been waiting over two weeks for a simple withdrawal and still nothing. The customer service is awful, and every time I reach out, they just give me generic excuses with no real solutions. They keep saying my withdrawal is “under review,” but there’s no estimated date or any clear details.

It feels like they’re intentionally delaying payments, hoping players will just give up. This is a complete lack of professionalism. If you’re thinking about playing here, think twice. It’s a total waste of time and money

This casino is a complete scam. I've been waiting for over two weeks for a simple withdrawal and all I get are copy-paste responses and fake promises. Every time I ask, they just say it's "pending" or "under review" with no real explanation or deadline.

They’re clearly delaying payments on purpose, hoping players give up. This is completely unacceptable and unprofessional. If you're thinking of playing here – don’t. Save your money and avoid this shady operation.