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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

September 2024 - Calgary, Alberta. Incredible savings when you buy online and fast shipping. We will not go back to the traditional a/c furnace sales channel. Where the total cost of replacement wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a custom built home by a builder who sadly left much unfinished. My lifebreath was purchased but left not working, wrong vents and without a control panel. BPH sales listened, answered my ques... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

BPH indicated to me that the HRV I chose would not be available until the next week and offered me an upgrade at no extra charge. HRV and humidistat arrived on time and in good condition. Their price... Toon meer

Beoordeeld met 5 van de 5 sterren

Found BPH Sales through a search online and gave them a call to get more information on a Venmar air exchanger. Had a great friendly conversation with all of my questions answered and felt comfortable... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verwarmingsapparatuur leverancier
  2. Airconditioningwinkel
  3. Boiler leverancier
  4. Winkel voor industriële verbrandingsinstallaties
  5. Warmwatersysteem leverancier
  6. Ventilatiemateriaalfabrikant

Geschreven door het bedrijf

BPH Sales' wide selection of only the best in quality HVAC, hot water, and IAQ products from North America's leading brands, rest easy knowing that you and your loved ones will stay safe and warm. HRV or ERV air exchangers, tankless water heaters, boilers, combi-boilers, heat pumps, gas furnaces, unit heaters - we have you covered! From retrofits and renovations to new builds, our team of experts will help you to make sure you understand what products best fit your needs. We will only recommend products that we would install in our homes - a testament to our trust and faith in the quality brands and models we carry! Get in touch with BPH Sales today to find out more about their cross-Canada services.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

217 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy to order and fast shipping

Easy to order and fast shipping

5 maart 2024
Logo BPH Sales

Antwoord van BPH Sales

Hi Trevor,

Glad to hear everything went smooth with your purchase, from the online order placement through to delivery. We look forward to welcoming you back again.

The BPH Sales Team

Beoordeeld met 5 van de 5 sterren

Great Company.

Knowledgeable, professional service. They deliver on the expectations which is rare these days.

5 maart 2024
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Antwoord van BPH Sales

Hi Kevin,

Thanks for taking the time to leave your review; this information is priceless for future customers to hear!

As always, was a pleasure working with you and we look forward to working with you again in the future (on new projects, of course).

The BPH Sales Team

Beoordeeld met 4 van de 5 sterren

Always prompt with completing and…

Always prompt with completing and shipping our orders.
Very competitive pricing.

29 februari 2024
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Antwoord van BPH Sales

Miles,
Always a pleasure working with you. We look forward to further supporting you in the future.
Thanks for taking the time to leave a review.
Best regards,
The BPH Sales Crew

Beoordeeld met 5 van de 5 sterren

Good price

Good price. Fast delivery.

20 februari 2024
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Antwoord van BPH Sales

Hi Rosanne,
We are happy to hear you are happy with our overall service! Thanks for taking the time to leave a review.
Best regards,
The BPH Sales Crew

Beoordeeld met 5 van de 5 sterren

Excellent service!

I appreciate that Riley from sales gave me enough information to make the right decision. The communication was excellent! I received my purchase in time. I'd recommend BPH with no hesitation. Great job!

20 februari 2024
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Antwoord van BPH Sales

Irina,
Riley and our sales team are glad to hear your glowing review; we appreciate you taking the time to leave this feedback for not only ourselves, but also other potential customers. It makes a world of difference for us all, so thank you.
We look forward to welcoming you back again in the future for your next HVAC or hot water solution!
Best regards,
The BPH Sale Crew

Beoordeeld met 2 van de 5 sterren

Abandoned on purchase.

I received no follow up information. The transport company threatened to charge me storage if I didn’t pick it up within two days of them bringing it into the province by the time it arrived I was out of town. Perhaps manatoulin is not a good partner. Pickup was confusing and frankly not at all customer friendly.

20 februari 2024
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Antwoord van BPH Sales

Hi Dog Owner,
Our apologies that you experienced challenges with our shipping partner; rest assured our shipping team has been made well aware of the challenges you faced and we are exploring options to try to prevent this in the future.
That being said, when placing your orders in the future, please make sure you will be available for the pick-up. If needed, our team will gladly delay shipping the pallets if you will be out of town during the expected arrival times.
As much as we may not agree with Manitoulin's 2 day limit, we also understand their position when dealing with storing hundreds of pallets and large products.
If you would like to provide us with further feedback regarding your shipping experience, don't hesitate to contact us at info@bphsales.ca with 'shipment feedback' in the subject line with your order number.
Thank you for taking the time to leave a review, and we do apologize for the undue inconveniences caused.
Best regards,
The BPH Sales Crew

Beoordeeld met 5 van de 5 sterren

Before I ordered any questions I had…

Before I ordered any questions I had were answered quick. Shipping was fast, Happy with the shipping company used. Everything came in good shape, although I do feel maybe more packing around the unit would be a good idea. Install went well.
So far happy with the Max 267 Life Breathe HRV. Thank you BPH Sales.

9 februari 2024
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Antwoord van BPH Sales

Michele,
Our sales team is glad to hear you are happy with your new air exchanger.
We will make sure the shipment dept. receives the feedback regarding additional packaging, and we do appreciate you taking the time to leave this feedback for us.
We look forward to welcoming you back in the future.
The BPH Sales Crew

Beoordeeld met 5 van de 5 sterren

Fantastic experience finding the right…

Fantastic experience finding the right ventilation solution and ordering what I needed for the instal. Would highly recommend BPH to anyone needing HVAC solutions:

6 februari 2024
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Antwoord van BPH Sales

Mark,
Thanks for the detailed review and positive word! Our team is always happy to hear of another successful solution being provided.
We look forward to welcoming you back in the future - of course, for a different problem and solution ;).
The BPH Sales Crew

Beoordeeld met 5 van de 5 sterren

Fast

Took a minute to buy and the shipping was fast.

7 februari 2024
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Antwoord van BPH Sales

Hi Fred,
Our web team is happy to hear your are pleased with the simplicity of ordering with our website! Of course, also happy to hear you are pleased with the shipping speed - we try our best to achieve fast turn around times!
We look forward to welcoming you back again in the future.
The BPH Sales Crew

Beoordeeld met 5 van de 5 sterren

Replacement of 99-DX01 with DX-PL03

Product was available and shipped to me within 4 days.

31 januari 2024
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Antwoord van BPH Sales

Hi Guy,
Thanks for taking the time to leave your review; we hope you enjoy all the benefits with the new DXPL03 controllers from Lifebreath!
Regards,
The BPH Sales Crew

Beoordeeld met 2 van de 5 sterren

I was forced to go and pick the item up…

I was forced to go and pick the item up at the trucking company and told they wouldn’t deliver even though I paid for delivery.

30 januari 2024
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Antwoord van BPH Sales

Hi Jon,
Our apologies that the freight terminal shipping process was not clear to yourself during the purchase process online. We have shared this information with our shipping and website experience teams, to make sure we can make this process more clear in the future.
Thank you for sharing your experience.
The BPH Sales Crew

Beoordeeld met 5 van de 5 sterren

Great customer service with…

Great customer service with knowledgeable stall to help with my order

8 januari 2024
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Antwoord van BPH Sales

James, we are happy to hear our HVAC and hydronics professionals were able to help you with your order! We pride ourselves on providing experienced, professional support, so glad to hear it was appreciated :)
The BPH Sales Team

Beoordeeld met 5 van de 5 sterren

Good service

Good service. Quick response and delivery.

11 december 2023
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Antwoord van BPH Sales

Hi Sergey,
Glad we met your timing expectations with your order!
We look forward to welcoming you back again in the future.
The BPH Sales Team

Beoordeeld met 5 van de 5 sterren

Staff were great and product arrived…

Staff were great and product arrived timely

4 januari 2024
Logo BPH Sales

Antwoord van BPH Sales

Hi Paul,
Thanks for taking the time to leave a positive review for our team. Sharing your experience helps us to build a better and stronger team, as well as helps other customers to decide whether to purchase products through ourselves or another company.
We appreciate you taking the time!
The BPH Sales Team

Beoordeeld met 5 van de 5 sterren

Delivery was quick and control does as…

Delivery was quick and control does as advertised.

5 januari 2024
Logo BPH Sales

Antwoord van BPH Sales

Hi Harold,
Glad you are happy with the controller and the speed of your delivery.
We look forward to welcoming you back again in the future for all of your HVAC or hydronic needs.
The BPH Sales Team

Beoordeeld met 5 van de 5 sterren

Customer service was excellent when I…

Customer service was excellent when I bought our HRV unit. They were helpful in sizing the unit and making recommendations

4 januari 2024
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Antwoord van BPH Sales

Hi Wayne,
Thanks for taking the time to leave this feedback for our customer service team; they always appreciate hearing from a happy customer. Glad they were also able to sufficiently help in sizing and recommending a product for your home.
The BPH Sales Team

Beoordeeld met 5 van de 5 sterren

Great Service and Product

I needed advice on HRVs and ERVs and I ordered an ERV to be shipped to Ontario. Delivery was completed in a reasonable time after the holidays but BPH even called me in advance to apologise for the delay. The equipment arrived safely and is exactly as described.

2 januari 2024
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Antwoord van BPH Sales

Geoffrey,
Thanks for understanding the delayed delivery due to our warehouse team enjoying some hard-earned days off during the holiday period! We are always glad to work with customers such as yourself, and are even happier to hear your are happy with our service level overall.
We look forward to welcoming you back again in the future!
The BPH Sales Team

Beoordeeld met 5 van de 5 sterren

Really quick shipping

Really quick shipping.
Great customer service, call them with a few questions within minutes it was over and I had all the answer I needed to make a purchase

29 november 2023
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Antwoord van BPH Sales

Matthieu, we are glad to hear you are pleased with our teams level of service!
We look forward to welcoming you back again, and wish you a happy new year.
The BPH Sales Team

Beoordeeld met 5 van de 5 sterren

tres bon service et surtout que j ai…

tres bon service et surtout que j ai reçu ma commande plus vite que prévu merci beaucoup

7 december 2023
Logo BPH Sales

Antwoord van BPH Sales

Bonjour Alain,

Merci d'avoir pris le temps de fournir ce retour à nos équipes d'entrepôt et d'expédition !

Nous vous souhaitons une année 2024 saine et heureuse et nous sommes impatients de vous accueillir à nouveau dans le futur.

The BPH Sales Team

Beoordeeld met 5 van de 5 sterren
Logo BPH Sales

Antwoord van BPH Sales

Paulo, thank you for taking the time to provide this feedback for our customer facing team members! This is always good news to hear, as our team truly prides themselves on providing some of the highest quality HVAC support available in Canada.
We wish you a healthy and happy 2024, and look forward to welcoming you back again.

The BPH Sales Team

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