Bradfords Reviews 14.344

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I worked for a Merchant so went to them for some goods but not interested. However the Bradfords Barnstaple team could not do enough, ordered in non stock goods and delivered in super quick time... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Aannemersbedrijf
  2. Metselaar
  3. Timmerman
  4. Aannemer voor isolatie
  5. Gereedschapwinkel

Geschreven door het bedrijf

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Geschreven door het bedrijf

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Contactgegevens


4,6

Uitstekend

TrustScore 4.5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

I ordered online and delivery was…

I ordered online and delivery was sorted via email. Ideal when working full time and making calls is difficult.

6 december 2025
Logo Bradfords

Antwoord van Bradfords

Hi Pauline

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 4 van de 5 sterren
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Antwoord van Bradfords

Hi James

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Reliable as clockwork.

Reliable as clockwork.

6 december 2025
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Antwoord van Bradfords

Hi Nigel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

A member of staff helped load my…

A member of staff helped load my purchase into my vehicle.

4 december 2025
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Antwoord van Bradfords

Hi Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Fantastic help and support - great service !

Fantastic help and support before making the order and prompt delivery !

3 december 2025
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Antwoord van Bradfords

Hi Nathalie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Online purchase of bulk topsoil

Online purchase, delivered locally within 2 days. Gave a delivery slot and job done on time.

4 december 2025
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Antwoord van Bradfords

Hi Alison

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

From ordering to delivery Bradfords were brilliant…

From ordering to delivery Bradfords were brilliant. They contacted me the day after ordering to arrange a delivery slot convenient to me & when the delivery arrived they called me so I could instruct where I wanted everything to go. Would highly recommend.

4 december 2025
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Antwoord van Bradfords

Hi Katie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren
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Antwoord van Bradfords

Hi Stewart

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 2 van de 5 sterren

Shed was meant to be delivered…

Shed was meant to be delivered yesterday. Two times on website for delivery - neither time delivered. When phoned, the man at the office said no one was available and he couldn't help. Expecting delivery today but outwith times on website already. No contact from Bradfords or driver

9 december 2025
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Antwoord van Bradfords

Good Afternoon Nikki

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

I apologise greatly for these issues and for any inconvenience this may have caused you.

We will look into this further and contact you directly once I have more information.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Very good transaction.

Very quick delivery, helpful driver, couldn’t be faulted. 😏

3 december 2025
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Antwoord van Bradfords

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

The goods were delivered in less two…

The goods were delivered in less two days from ordering so excellent service.

3 december 2025
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Antwoord van Bradfords

Hi Jim

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Ordered on line

Ordered on line , which was easy. Got a phone call the next day from my local store, Glastonbury. Telling me my delivery would be arriving the next day. When my delivery came, the driver was very helpful and the quality of the ply was very good , definitely be using them again

3 december 2025
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Antwoord van Bradfords

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

I found the members of staff very…

I found the members of staff very helpful in person and online.

2 december 2025
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Antwoord van Bradfords

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Great service

It was way to make an online order. The store contacted me to thank me for my order and to discuss delivery dates. Finally, there delivery driver was freindly and helpful. Many thanks!

2 december 2025
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Antwoord van Bradfords

Hi Philip

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Great service from Bradfords

Great service from Bradfords. Door arrived on time. Rob the driver gave me a lift inside with it. He was helpful and polite.

1 december 2025
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Antwoord van Bradfords

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!

Kind Regards,
Sam

Beoordeeld met 4 van de 5 sterren

Quick and timely delivery

Quick and timely delivery of the product

2 december 2025
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Antwoord van Bradfords

Hi Ian

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Quick delivery again

Quick delivery again. Great price.

1 december 2025
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Antwoord van Bradfords

Hi Tim

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 3 van de 5 sterren

Didn't have the total stock i needed…

Didn't have the total stock i needed for the job. Only two packs instead of three, believe order was from sub contractor

1 december 2025
Logo Bradfords

Antwoord van Bradfords

Good Morning Steven,

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

I apologise greatly for these issues and for any inconvenience this may have caused you.

We will look into this further, and feed this back to the supplier that delivered on our behalf, to see what caused this to happen.

Kind Regards,
Sam

Beoordeeld met 2 van de 5 sterren

Delivery is stated as being within two…

Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leaving us unable to complete the job. As 2 in the afternoon was the earliest they could estimate I cancelled the rest of the delivery. Very frustrated and disappointed.

29 november 2025
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Antwoord van Bradfords

Good Morning Richard

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

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