Product good, but make sure you know your size. Arrived quickly, but returns process appalling. BW recieved my return on 22/03, as of 14/04 still waiting refund into PayPal account. Poor responses to... Toon meer
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Lees wat reviewers zeggen
My first order from brandedwear. Lacoste shirt amazing price. Unfortunately it was too big I returned and received smaller size less than 1 week. Fantastic customer service Fantastic prices. Will def... Toon meer
Great comfortable, good material, and good looking working trousers. Bit stretchy which is great when you need it. Absolutely love it. Definitely will buy more. Great quick delivery for reasonable pri... Toon meer
excellent service from branded wear, i returned an item as was too small to be replaced by another item, it came within 2-3days, i like service like that, well done Dean C Sheffield, England
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Brandedwear.co.uk, the website which offers a huge selection of top designer mens clothing at competitive prices. Our success rate in satisfying customers is owing to our approach of trying to beat our next best competitors on price and customer satisfaction. Based in the North West of the UK, we are in the hub of where top brands are seen as a way of life rather than a luxury. Our team strongly agree with this ethos, and that is why you can find significant savings on your favourite branded menswear, womenswear, clothing, footwear and accessories.
Contactgegevens
PO BOX 344, L40 8AE, Ormskirk, Verenigd Koninkrijk
- enquiries@brandedwear.co.uk
- brandedwear.co.uk
3,7
Gemiddeld
255 reviews
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Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Excellent price
Excellent price, good info on delivery, product exceeded expectations by being in a neat carrying case.
27 november 2024
I didn't received my order what I…
I didn't received my order what I purchase online refer is 12341I called Royal email and they tell me the items is missing 😐
21 november 2024
Review zonder uitnodiging
Antwoord van Brandedwear
Hello Florin,
We are currently waiting for Royal Mail to reply to our enquiry were they will then let us know where your parcel is.
Hopefully once they get back to us we can get this resolved for you but we just want to confirm that this is an issue on Royal mails side and not ours.
Once we get this resolved for you we would like to ask if you could re evaluate your review.
Kind regards,
Alfie
Excellent website
I ordered a pair of Emporio Armani shorts and an Armani Jeans shirts and I’m really pleased with the both of them. Excellent price and fast delivery so highly recommend this website. Thank you 😊
2 november 2024
Review zonder uitnodiging
Great thanks!
28 oktober 2024
Very poor communication/ fake item
I bought this tee shirt which I ordered black one instead I received navy so I contacted them and they replied as to send pictures which I did while I was trying on and took the tag to check the fitting properly so their reply was you have wore the item and took the tag off so we can do anything and I got a feeling this item is not genuine Armani . Very poor communication so avoid and avoid shopping. I have been force to keep the item which I did not order that colour. AVOID AVOID
27 augustus 2024
Review zonder uitnodiging
Antwoord van Brandedwear
Hello Mitch,
When you contacted us, you had already removed the tag off this product which wouldn't allow us to sell this again and we believe that if you felt the wrong colour had been sent, you should have contacted us to return the item straight away without removing the tag.
We can also confirm that the colour sent was black as we do not have a navy polo in that style you ordered.
I would also like to add that non of our products are fake and all products are bought directly from the brand, or from verified wholesalers.
If you have any other questions on this matter, please email us.
Kind regards,
Alfie
Great value clothing brilliant
Very impressive communication and dealing with any issues as well as some great value clothing
5 augustus 2024
Antwoord van Brandedwear
Hello,
I am sorry to hear that you didn't receive your order.
We have checked the tracking on your order and it does state this was delivered on the 5th of August.
Could you please check with your neighbours if they have received this or anywhere Royal Mail may have left this.
If you still don't seem to find your parcel, please contact us at enquiries@brandedwear.co.uk and we will get this fixed for you.
Kind regards,
Alfie
I have had a very bad experience with…
I have had a very bad experience with this website, the clothes are very poor quality and the customer service is hard to get in touch with, if you want to return times no details and you have to wait for the investigation team.
1 juli 2024
Antwoord van Brandedwear
Hello,
We are sorry to hear you had a bad experience, however you only allowed us half a day to reply to your email before placing this review and we have since been in touch with you and had no response from yourself.
Kind regards,
Alfie
Good quality goods
Good quality goods but communication is a bit poor although overall I'm happy
5 juli 2024
Quick delivery
2 juli 2024
Delivered on time item as described in…
Delivered on time item as described in new condition very good use this company again
26 juni 2024
**** AVOID THIS COMPANY ****
Bought some denim shorts from this company. The name of the shorts is not the same as the ones Lacoste sell on their website. The material is very poor, no Lacoste label in the back, no metal zip fly only cheap plastic buttons, no metal Lacoste branded studs anywhere, no Lacoste crocodile stitched on the back pocket. Brandedwear used a photo for their website that was taken from the Lacoste website but that had the models head cropped off. None of the other photos on the Lacoste website were used because they all show the correct features/clothing elements that these shorts do not have. These exact shorts are also sold on the Lacoste website and other websites under a different/correct name type, with all the correct genuine Lacoste features as outlined above. When I advised brandedwear of this, they denied these shorts were not genuine Lacoste shorts and offered me only a £20 refund. They have also since taken them off their website, which is more dodgy. They will reply to this review and claim otherwise I am sure, yet I have all of the photos and details from their original website listing along with the photos and details of the correctly made/branded Lacoste shorts.
Avoid this website.
Case has been opened with Trading Standards to investigate.
15 juni 2024
Review zonder uitnodiging
Antwoord van Brandedwear
Paul,
The reason they're not the same name as the ones on the Lacoste website is because they're not the same short. As I mentioned to you over email the image was incorrect and we sent you a £20 refund as for our mistake. Also the item is still on our website and we have updated the images for the product. The fact that you have removed all tags & had these for 5 weeks before trying to claim they're not genuine then wanting to return them is ridiculous. We purchase everything with relevant paperwork & direct from the brand or their distributors. We have operated as a business for over 25 years and would never buy anything that wasn't genuine. I'll be happy to talk to anybody from trading standards should they want to contact us.
Kind Regards
Harry
Antwoord van Brandedwear
Thanks for the Review! :)
Brandedwear service good or bad?
I brought a kettlebell from Brandedwear on 02-04-2024.
The plastic coating of the kettlebell splitted out making a lot of cast iron powder scattered on my floor. It is dangerous for me to use.
I immediately sent an email to their email address with three clearly illustrated photos and request for the replacement.
___________________________________________
date: 2 Apr 2024, 18:36
subject: Poor Quality Kettlebell
mailed-by: gmail.com
______________________________________
Brandedwear responsed on 24-04-2024 and requested me to send images to the same email address. It is a kind of wasting the customer's precious time and confusing other customer's impression the they are response.
May I advise Brandedwear to check their own emails before responding?
24 april 2024
Review zonder uitnodiging
Antwoord van Brandedwear
Hello Mr Chow,
I am sorry to hear you didn't receive a response from your email.
I can confirm we have now emailed you back and we hope we have resolved your situation the best way possible.
Please email us if you have any other concerns.
Kind regards,
Alfie
Antwoord van Brandedwear
Hello Mohammed,
Thanks for taking the time to leave a review. However we clearly state in the description of the Kettlebells that they are larger than standard kettlebell sizes and the dimensions are also in the description.
We also state in our returns policy that we do not cover the cost of the returns.
Kind regards,
Alfie
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