I hired 2 wacker plates on 2 different occasions and on both occasions the equipment didn't work. There is no customer service line to call during out of hours, weekends or Bank Holidays so I paid for... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Good delivery and collection. Goods worked and were in good working order. I only booked for one day but they extended for another two days with no quibbles at all. Excellent service.
Bedrijf heeft geantwoord
It was my first time hiring anything from Brandon Hire, Yeovil. Everyone was really nice and friendly, they made the process very simple. Even when there was an issue with the tool I was hiring, they... Toon meer
Bedrijf heeft geantwoord
Utterly brilliant! No complaints what so ever. Both online and in the store (Yeovil), they were happy to help to their fullest capabilities.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contactgegevens
7 Watercombe Park, Lynx Trading Estate, BA20 2HL, Yeovil, Verenigd Koninkrijk
- 01935 410 666
4,5
Uitstekend
32 reviews
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really helpful and friendly service.
18 november 2025
Antwoord van Brandon Hire Station - Yeovil
Hi Ben, thanks for your review! It's great to hear that you received helpful and friendly service from our Yeovil team. Kind regards, the Brandon Hire Station team.
Antwoord van Brandon Hire Station - Yeovil
Good afternoon, thank you for your review! We're pleased to hear that you received helpful service from our team and found our hire process easy. We hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Delivery and pickup excellent
Delivery and pickup were both on time and courteous. The tools that were hired were in good working order.
18 augustus 2025
Antwoord van Brandon Hire Station - Yeovil
Hi Peter, thank you for your positive feedback. We’re pleased to hear that the delivery and pickup were timely, and that the tools met your expectations. Thanks again for hiring with us and we hope we can assist you again in future. Kind regards, the Brandon Hire Station team.
Antwoord van Brandon Hire Station - Yeovil
Hi Xinjie, thank you for your review. We're happy to hear that you received excellent service during your hire. Kind regards, the Brandon Hire Station team.
Brilliant service!!
It was my first time hiring anything from Brandon Hire, Yeovil. Everyone was really nice and friendly, they made the process very simple. Even when there was an issue with the tool I was hiring, they phoned me in the morning to find out when I was aiming to collect and they made it work for when I wanted to collect. They even took the tool out to the van for me, little things like that go along way. Brilliant service!!!
21 april 2025
Antwoord van Brandon Hire Station - Yeovil
Hi Jordan, thank you for your review! We're pleased to hear that you received brilliant service at our Yeovil branch and that the team supported you throughout the hire process. We hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Antwoord van Brandon Hire Station - Yeovil
Hi Andrew, thank you for your positive feedback about your recent hire. We're pleased to hear that you found our hire process simple and our team friendly and helpful. Kind regards, the Brandon Hire Station team.
Very good. Quick, easy, knowledgable staff.u
All good. On time. Good communication throughout.
27 maart 2025
Antwoord van Brandon Hire Station - Yeovil
Hi Geoffrey, thank you for your review. We're delighted to hear that you found our service timely and appreciated the good communication throughout your experience. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Absolutely ridiculous wanted ID and…
Absolutely ridiculous wanted ID and proof of address just to pick up a carpet cleaner. Very over the top and wasted our time
17 april 2025
Review zonder uitnodiging
Antwoord van Brandon Hire Station - Yeovil
Hi Lisa, thank you for your feedback. We apologise for the inconvenience this caused, however we do require two forms of ID to protect ourselves and our customers during each hire. Kind regards, the Brandon Hire Station team.
Great communication
Great communication, super friendly service, if I need anything else I will definitely go back to hire anything I need👍🏼
20 november 2024
Antwoord van Brandon Hire Station - Yeovil
Hi Simon, thank you for your 5-star review! We're thrilled to know that you appreciated our communication and friendly service. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Easy to book online for the weekend.
Easy to book online for the weekend.
Reasonable priced.
16 oktober 2024
Antwoord van Brandon Hire Station - Yeovil
Hi Rob, thank you for your 5-star review. We're delighted to hear that you found our online booking process easy and our prices reasonable. Kind regards, the Brandon Hire Station team.
Utterly brilliant
Utterly brilliant! No complaints what so ever. Both online and in the store (Yeovil), they were happy to help to their fullest capabilities.
31 augustus 2024
Antwoord van Brandon Hire Station - Yeovil
Hi John, thank you for your fantastic review! We're delighted to hear that you had such a positive experience both online and at our Yeovil branch. Kind regards, the Brandon Hire Station team.
Was fast good service
Was fast good service, agent was knowledgeable and helped. Great service
25 juli 2024
Antwoord van Brandon Hire Station - Yeovil
Hi Nicholas, thank you for your 5-star review. We're delighted to hear that you received fast and knowledgeable service from our Yeovil team. Kind regards, the Brandon Hire Station team.
Excellent service
Good delivery and collection. Goods worked and were in good working order. I only booked for one day but they extended for another two days with no quibbles at all. Excellent service.
24 juni 2024
Antwoord van Brandon Hire Station - Yeovil
Hi Jezza, thank you for your positive feedback about your recent hire. We're pleased to hear that you were impressed with our delivery and collection service and that we could accommodate your extended hire period without any issues. Kind regards, the Brandon Hire Station team.
Antwoord van Brandon Hire Station - Yeovil
Good afternoon, thank you for your 5-star review! We're delighted to hear that you found our ordering process easy and appreciated our delivery and collection services. Kind regards, the Brandon Hire Station team.
Prompt courteous delivery and the…
Prompt courteous delivery and the equipment did the job
15 maart 2024
Antwoord van Brandon Hire Station - Yeovil
Hi Kevin, thank you for your 5-star review. We're pleased to hear that our prompt and courteous delivery met your expectations and that the equipment served its purpose well. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Easy to book online and collection and…
Easy to book online and collection and return were simple too. Will definitely hire again.
30 januari 2024
Antwoord van Brandon Hire Station - Yeovil
Hi Tricia, thank you for your 5-star review. We're pleased to hear that you found our online booking process easy and that your collection and return experience was simple. We appreciate your feedback and look forward to assisting you with your future hires. Kind regards, the Brandon Hire Station team.
Garden project.
Cement mixer and vibration plate for a garden project. Staff were friendly,helpful and nothing was a problem.
16 oktober 2023
Antwoord van Brandon Hire Station - Yeovil
Hi Claire, thank you for taking the time to share your positive feedback. We're pleased to hear that we could support you with your garden project and that our team offered friendly and helpful service during your hire. Please don't hesitate to get in touch if we can support you again in future. Kind regards, the Brandon Hire Station team.
Antwoord van Brandon Hire Station - Yeovil
Hi Stuart, thank you for choosing to hire with us. We're glad to hear that you found our prices competitive and had an excellent experience with our team and equipment. Please get in touch if we can help with any tool hire needs in the future. Kind regards, the Brandon Hire Station team.
Great
Easy, fast and super helpful and friendly staff. Always a great option, and can't fault the service.
10 juli 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.