As an Office Manager within a care home
As an Office Manager within a care home setting, I have found Breis to be an extremely effective and reliable enquiries management system. The platform has significantly improved the way we manage, monitor, and track enquiries from initial contact through to admission.
The system is well structured, intuitive to use, and enables our team to maintain accurate records and clear communication throughout the enquiry process. Having all information centralised has enhanced organisation, improved response times, and supported better collaboration across departments.
In addition to enquiry management, the system allows us to effectively manage and monitor residents’ personal allowance accounts, which has been extremely beneficial from an administrative and financial oversight perspective. Breis also provides easy access to residents’ information, next of kin details, contact records, and fee information, making day-to-day administration far more efficient and organised.
Another valuable feature is the ability to retain records for discharged or deceased residents, allowing us to securely access historical information whenever required for administrative or compliance purposes.
The reporting and analytics functions are particularly valuable, providing clear oversight of enquiry activity and conversion performance, which assists with operational planning and decision-making. In addition, the customer support provided by the Breis team has consistently been professional, responsive, and helpful.








