Malena Hanson was absolutely amazing to deal with! She was super helpful,professional,funny,friendly and just all around an amazing person!!she answered all my questions,and was one of the best people... Toon meer
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Lees wat reviewers zeggen
I am very glad I chose to answer my telephone when Bright Loan Plus first called my number. I am most pleased that the representative who guided me through the process was Brad Mullins. There was neve... Toon meer
Andrew (my representative) is what most people wish they would encounter when in this situation; he is very thorough, very patient, very polite and very understanding. Any question he was not judg... Toon meer
I felt very comfortable speaking with Michael F. He outlined everything I should expect being very detailed and honest with me. He understands what my situation is and assured me that things will get... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Bright Loan Plus has been a leader in financial options, focusing in assisting Americans nationwide for years. With so many choices in today's world it becomes a challenge. We take pride in helping our clients through their journey of borrowing, saving, and spending while becoming debt free. The Bright Loan Plus team works to empower our clients to achieve their goals and set them to achieve financial independence as a result.
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Verenigde Staten
- brightloanplus.com
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Human like emotions is rare on a…
Human like emotions is rare on a customer service level Sarah L exel in this she made me feel at ease literally I could have signed my life away to her is like she said with out saying it trust me. Thank you to bright loan plus God Bless sarah
When I called Brightloan plus I felt…Hopeless and lost
When I called Brightloan plus I felt that I had no hope and could see no light at the end of the tunnel with my bills. The voice on the other end of the line was Sarha, she assured me I had made the right choice to call and gave me hope and a lot of help with setting up my plan. Sarha made sure I could afford my plan and gave me, many options. She returns my phone calls and talks to me when I am scarred and nervous on my journey to freedom and out of debt. I was so glad it was her calming voice and advice on the end of the phone that day. She is my life saver.
Very professional company very nice…
Very professional company very nice people to talk to thank you
I felt a big weight lift from my shoulders
I felt a big weight lift from my shoulders after my first phone consultation. Sarah was professional, courteous, very knowledgeable about the debt restructuring process and patient. I had many questions and Sarah left none unanswered.
Sarah is very detail oriented and knowledgeable about the restructuring process. Unfortunately it took multiple attempts on her end to finish the interview with me as I wasn't available at the times I had given to her. I had thought i would be available at those times but wasn't due to my work schedule but Sarah persevered until the end. Huge props and thanks!
Rude and disrespectful agent
After I requested more information about one of those “pre-approved” offers, my file was assigned to a guy named Richard who wanted me to give out my SSN, DOB and verbal permission to pull credit over the phone “just to start”. I told him I needed more information through email before agreeing to anything over the phone. He proceeded to give me a lecture on how “that’s just not the proper way to conduct business”. I told him I didn’t want a lecture and he lectured me even more and then gave me one of those fake apologies:’ “My goal here wasn't to upset you, and maybe you took something I said in a way I didn't attend”. I wish I could post the texts because he was extremely rude and condescending and didn’t inspire any trust
Weight off of our shoulders
Sarah found us a great option for our high interest credit card debt. We immediately felt relief that we could finally get control of our finances in this time of inflation and uncertainty.
The great customer service that was…
The great customer service that was provided by your staff Sara. She was great. She made me fill comfortable. She was caring and understanding. You need more like her. Keep up the great work Sara. Gracias (Thank you)
Professional approach
Professional approach and thoroughly explained each step in the process. Sarah Lambie was my advisor. She did a great job being understanding of my situation. Would recommend to the person in the right situation.
Jovanny has been wonderful… So very…
Jovanny has been wonderful… So very helpful in every way he is making this situation that I’m in so positive and brighter that everything is gonna be OK. I highly recommend him and the company to anyone who needs help with their credit and getting back on track!
So far so good
So far so good! That is my experience with Brightloanplus. WESAM A, our representative is very professional, knowledgeable, and patient. Wes is on our side and willing to stay on our side during the process. He is always 1 text away as he has promised ( which is very calming). Keep up the good work WESAM A.
Malena is the best!
I got the pleasure of getting to work with Malena. Her professionalism and knowledge made the loan process a breeze. Couldn’t recommend her enough!
Malena at Bright Loan Plus was a…
Malena at Bright Loan Plus was a lifesaver! From start to finish, she guided me through the loan process with ease, making sure I understood everything. I feel less stressed knowing my monthly payments are lower than they were before. Her friendly and knowledgeable approach made getting a loan feel like a breeze. Thank you!
Derek S
Derek S. was knowledgeable and extremely helpful. Walked me through and made process very easy to apply.
This whole experience with Bright Loans…
This whole experience with Bright Loans has been wonderful. I was placed in a difficult position as my only daughter developed breast cancer an I did everything that I could to save her life which placed me in financial debt. I had to use my credit cards for her treatments as her insurance could not cover the expenses. It has become a burden to make the payments as I was losing hundreds of dollars in high interest rates. With this loan I will be able to pay off the debt at a reasonable rate. I am very grateful to Derek and his team at Bright Loans.
Alexander J. Cleger
They were very helpful and…
They were very helpful and knowledgeable in their information. and they were there to answer all my questions.
Just Starting the Program … FANTASTIC!
Fantastic/Trustworthy service & support so far! Michael F. specifically has gone above & beyond to make this stressful & financially frightening experience smooth. Thanks Mike!
The information was easy to understand…
The information was easy to understand and the people were very friendly.
A true plan of action
Mr. Mike Fujimura my assistant was more than kind and professional during my uneasy time. He was very patient with me and broke down the programs that I’d qualified for. He also was not pushy in any fashion. He made me feel comfortable as I made my decision. As of today he has been and is still concerned for my overall wellbeing. Thank you for the great service so far and I look forward to our new relationship regarding eliminating all of my stress and debts.
M. Bighon
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