Bought the eleglide for my husband just after Christmas, fantastic bike, but after only a few weeks, the screen stopped working ( faulty ). Back & forth with emails & phone calls to British Hoverboard... Toon meer
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Lees wat reviewers zeggen
Decided to take the plunge into getting an e bike had a look at the eliglide m2 had really good reviews so placed an order. Arrived within a few all boxed up and carefully packaged. Only had to fit th... Toon meer
I cannot advise you strongly enough to avoid this company. We purchased a hoverboart and kart in 2024 as a christmas gift. Due to weather it was unused until spring and its never worked since! Appare... Toon meer
Bought a hybrid bike but when I received it the LCD would not work. I contacted them and they replied immediately. They kept me up to date in regard to them contacting the manufacturer. Honestly they... Toon meer
Bedrijfsgegevens
Contactgegevens
Chequers Lane, RM96PR, Dagenham, Verenigd Koninkrijk
- 03301334571
- Service@britishhoverboard.co.uk
- britishhoverboard.co.uk
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Great Company
Easy online ordering and kept up to date with delivery dates and time. Bike came well packaged and 80% built. Would highly recommend this company.
Poor communication
There was very poor communication. My ebike was delayed beyond the next day delivery and when I sent an email to enquire what the delay was, there was no response. I only knew it was due for delivery from tracking my parcel on the DHL app.
Misrepresentation
I purchased a SAMEBIKE CY20 from this company after being explicitly assured via their official telegram that the vehicle was a UK road-legal 250W e-bike.When the bike arrived, the motor hub was permanently laser-stamped with hardware code "350D" (350 Watts). Under UK EAPC laws, this makes the bike an unregistered motor vehicle, which is illegal to ride on public UK roads without a registration plate, tax, and moped insurance.When I contacted customer service with photos of the 350W stamp, they refused to honor my short-term right to reject under the Consumer Rights Act 2015. They claimed I can only return it if it is unopened and that I must pay the return freight myself, completely ignoring UK consumer law regarding goods that are not as described.
Absolutely gutted
Quick delivery
Quick delivery. As described. Chunky wheels, should be good for all-terrain use. Granddaughter definitely approves.
The size was disappointing compared to…
The size was disappointing compared to what I got in other store.
It does say until 8 years but it’s quite short.
We have had very good experience with…
We have had very good experience with them.
We ordered 2 bundles for my twins birthday.
One of the bundles was out of stock but David called timely and helped us to make us a bundle with my son’s choice.
They were both happy and the order delivered next day! Super happy. Thanks.
Purchased an ebike from British…
Purchased an ebike from British hoverboards, and basically the warranty means absolutely nothing, no offer of repair or replacement, AVOID AVOID
Really good communication throughout
Really good communication throughout, eventhough 1 bike arrived late, company agreed to send x2 bundles to compensate us, they are due imminently i believe?
G3 pro
G3 pro. Justed arrived. Next day delivery. Awesome. I have already got a g2max. So cant wait to charge up and go.
Eleglide Bike
Bought the eleglide for my husband just after Christmas, fantastic bike, but after only a few weeks, the screen stopped working ( faulty ). Back & forth with emails & phone calls to British Hoverboard, but with their assistance, we finally got it back on the road. Parts came from overseas, so took a few weeks.
What an absolute pleasure to deal with…
What an absolute pleasure to deal with from start to finish, super fast delivery, highly recommend these people. He even messaged me the day I got the bike to make sure it came on time ect.. 10/10 from me. Thanks.
Bought a Kukirin and delivery was quick
Bought a Kukirin G2 master for a fair price. Delivery was ahead of schedule. Will definitely come back in the future! Thanks.
Second time buying from here
Second time buying from here, quick delivery and never had a problem with the electric scooters. One for my saved sellers list, Will be usimg again if needed.
Good price, delivered promptly, fits the frame.
The wheelbarrow bucket was sent promptly, turned out to be exactly the right size and shape for the (electric) wheelbarrow frame, was available in numerous colours and is a great imrovement on the original bucket I'd chosen originally which was too large . It is strong but doesn't feel as substantial as the original so we'll see how long it lasts, but so far excellent service, a good price and prompt delivery.
29" Eleglide M1 plus electric mountain bike
Bought this bike for my brother he's been out on it a few times and likes it only down side was the delivery address was wrong
Delivery took a week when advertised 24…
Delivery took a week when advertised 24 hour delivery, the bike is awesome, the delivery seriously needs to improve from Preston west and my bike was damaged by them
Nice scooter
Nice scooter. Arrived in good time. Good value Didn’t realise it was one to lean to steer but should be ok.
she got her special gift in time for her birthday!
dude shipped out my daughters hoverboard out of hours and went out of his way so she got her special gift in time for her birthday!
Next day delivery
Next day delivery. Very fast and very helpful. Love the scooter such a great size for my daughter and more than enough to grow with her.
Eliglide M2
It was amazing everything is good but the wheels is a little bit of wiggle but is okay. Thank you
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