"Super fresh Nantucket bay scallops!" No, not really. Despite currently being in-season, Browne is selling scallops that were frozen over a year ago! (harvested 11/4/22, frozen 11/5/22, shipped 12/5/2... Toon meer
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Lees wat reviewers zeggen
Once again, BTC excelled in on-line service, flawless delivery, and product quality. In my experience, fresh fish not procured locally is a risky undertaking, but I never worry with BTC and won't buy... Toon meer
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A great price to value purchase. Good luck finding quality seafood like this elsewhere. Consistently. Excellent packaging and shipping. 100% accuracy-order after order. I'm 2000 miles from Portlan... Toon meer
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Great selection of seafood. Appreciate that they reached out regarding shipping and their experience with delays so I could make sure the gift I sent wasn't delayed. My sister was very happy with th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Online voedselbezorgdienst
- ook in
- Groothandel in vis en zeevruchten
- Vismarkt
- Visverwerking
- Voedselproducent
Over Browne Trading Company
Geschreven door het bedrijf
About Browne Trading Company
Browne Trading Company is the premier supplier of fine caviar, fresh seafood, shellfish, and smoked seafood to both Michelin restaurants and home kitchens across the U.S.
Our Goal
From sourcing to packing to shipping, we pride ourselves on having the highest quality seafood, caviar, and smoked fish that is traceable and transparent, ensuring our customers that they are receiving authentically fresh seafood when it comes to species, origin, and ingredients.
When it comes to fresh fish, Browne Trading has the best. Given that Browne pays a premium to top fishermen and distributors, we ensure our Michelin chefs and home gourmands alike receive the freshest fish, shellfish, and ethically sourced seafood. We source local Maine favorites like uni, bluefin tuna, oysters, and fresh lobster meat. From afar, we carry coveted carabinero prawns, wild Portuguese specialties, and sustainably farmed Veta la Palma fish.
Browne Trading proudly crafts small-batch smoked seafood at our Portland location. Our boutique smoke house cures, brines, smokes, slices, and packages our smoked salmon, scallops, sturgeon, and more using a cold smoke method.
When it comes to caviar, Browne Trading is the only company in the US that co-brands with caviar partner farms. We work closely with sturgeon farms in Belgium, Italy, Israel, China, and the U.S.A. to ensure transparent sourcing and the highest quality.
Order seafood online for next day delivery.
Contactgegevens
260 Commercial Street, 04101, Portland, Verenigde Staten
- 8009447848
- saleslist@brownetrading.com
- brownetrading.com
4,6
Uitstekend
2K reviews
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Great experience …
The delivery was done on the day that I chose. Everything was nice and cold or frozen. The uni is delicious. Really delicious. I haven’t tasted the caviar yet. I’m happy with my purchase.
9 december 2023
Antwoord van Browne Trading Company
Thank you, Martine! We're so glad you had a good experience.
Easy to use website
Easy to use website. Easy to get information about all the different types of caviar. Great that I can search by imported/domestic/etc. Delivery was made on the date chosen. Everything was well wrapped and cold when it arrived. Had we not been home for any reason, it would have been fine for another day. Very nice experience and I would recommend to others.
28 november 2023
Antwoord van Browne Trading Company
Thank you, Vesna! We hope yo see you again soon.
(Not so) Super fresh Nantucket bay scallops!
"Super fresh Nantucket bay scallops!" No, not really. Despite currently being in-season, Browne is selling scallops that were frozen over a year ago! (harvested 11/4/22, frozen 11/5/22, shipped 12/5/23). Quality was poor, and they were not worth eating. It also took multiple emails and eventually a phone call to get a full refund (2nd star only because shipping was eventually refunded by a different customer rep). Will not order from Browne again.
1 december 2023
Antwoord van Browne Trading Company
Hi Dave,
Thank you for leaving some feedback on your recent order. I understand that you were not satisfied with the quality of the Nantucket Scallops and I see that we processed a refund per your request.
I wanted to add a bit of context to this product.
The Nantucket Bay scallops are vacuumed sealed and super frozen from harvest (at -40 degrees or less), which is standard practice in the seafood industry. We are proud to carry a selection of premium fresh seafood online, but we love frozen seafood too! Super freezing impeccably locks in taste, color, texture and nutrients, and of course it ensures the seafood can be enjoyed for months to come. We would never try to pass off frozen product as fresh, which is why the Nantucket scallops are labeled as frozen and sold in the frozen collection of our website.
Indeed, perishability is the reason why we don't sell fresh Nantucket scallops. These scallops are harvested on weekly schedule, and when they are delivered to us, we would have a very limited amount time to ship them to customers before their quality declines. Customers often order their seafood to eat over the weekend, and we would not be able to guarantee the scallops' quality over multiple days of transit and storage.
So while Nantucket Bay scallops are in season now, we genuinely do not believe customers' expectations would be satisfied with a fresh product in this case.
While we can't change the experience you had, I hope that gives some more context to this product and our decision-making. If you ever want to try something else, please email us at customerservice@brownetrading.com and we would be happy to extend a discount code to use on a future order.
Antwoord van Browne Trading Company
Thank you, Lawrence! We're glad you enjoyed the Imperial Osetra.
Antwoord van Browne Trading Company
Thank you, Nadja! We're so glad you had a good experience.
Great customer service young lady that…
Great customer service young lady that handle my account is very knowledgeable straightforward easily understood.
5 december 2023
Antwoord van Browne Trading Company
Thank you, Edward!
Great Caviar, In Spite of Delivery Questions.
The Royal Belgian Osetra Caviar that I ordered as a gift was thoroughly enjoyed by the recipient. This would have been a 5star rating except UPS did something weird on the delivery and left it at what they called "Other". Unfortunately no "Other" address was specified on the order, just a primary physical address. We tracked the package down but still don't understand why it was left where it was.
29 november 2023
Antwoord van Browne Trading Company
Hi Robert - thanks for letting us know about that weird delivery! In the future, signing up for UPS MyChoice can help with specific instructions. We're glad you found and enjoyed the caviar!
No one ducked this Foir Gras appetizer!
Arrived on time! The foie gras pate was the perfect size to slice and serve on toasted rounds with apricot sauce. Everyone loved it.
29 november 2023
Antwoord van Browne Trading Company
We're so happy to hear that! Thanks for trusting us with your appetizers!
Great delivery timing
Great delivery timing, great packaging, most importantly-great products!!
4 december 2023
Antwoord van Browne Trading Company
Wow! Thank you for the kind review. We appreciate you taking the time.
Ease of ordering and fantastic array of…
Ease of ordering and fantastic array of products! Love the state of Maine!
27 november 2023
Antwoord van Browne Trading Company
Maine is the best! Thank you for the kind review. We appreciate you taking the time.
Antwoord van Browne Trading Company
Thank you for the kind review!
I was so pleased that I was able to…
I was so pleased that I was able to order for my daughter from England . The smoked salmon has arrived and as usual they love it . Carry on with the good work . Ann Wood
27 november 2023
Antwoord van Browne Trading Company
Thank you for the kind review! Glad your daughter enjoyed the smoked salmon.
I Love Browne
I haven’t received my current order yet, but past experience with Browne Trading Company is excellent. Orders always arrive on the date I chose and I’m always happy with my caviar choices. I’ve tried other companies in the past but I’ve narrowed it down to Browne only. Never disappointed!
27 november 2023
Antwoord van Browne Trading Company
Wow! Thank you for the kind review. We appreciate you taking the time.
I was a little disappointed with the…
I was a little disappointed with the Langostinos..They used to come in a cardboard box and they were much larger, and I thought they were from New Zealand before, not Norway as they are now. They are quite expensive so I doubt I would order them again
These were in a flat Styrofoam box and they were all frozen together so it was not possible to remove a few frozen ones, keeping the rest for future
The Cabinero Shrimp were outstanding
26 november 2023
Antwoord van Browne Trading Company
Hi there - thank you for the honest feedback. We appreciate you taking the time. We did switch to a Norwegian brand. I will share you notes to our QA team. Thanks, again!
Great products and always arrives as…
Great products and always arrives as scheduled.
26 november 2023
Antwoord van Browne Trading Company
Thank you for the kind review. We appreciate you taking the time.
The crab legs were salty and they’re…
The crab legs were salty and they’re not even big let alone jumbo
4 december 2023
Antwoord van Browne Trading Company
Hi Jennifer - I double checked your order and it looks like you ordered the small size, not the jumbos.
Great Quality - Small Suggestion
I’ve used your company before and the quality is top notch. Only suggestion I would make is to include a link that gives the ability to track the package.
3 december 2023
Antwoord van Browne Trading Company
Hi Robert - thanks for taking the time to write a review! Yes- that is a UPS integration we are hoping to launch in the new year.
Great products.
1 december 2023
Antwoord van Browne Trading Company
Thank you for the kind review. We appreciate you taking the time.
Screwed up delivery sent to wrong state…
Screwed up delivery sent to wrong state did not follow address I used on file on website
Then promised to resend for delivery on Dec 1st and that failed too
Complete mess
13 november 2023
Antwoord van Browne Trading Company
Hi Daniel - this truly saddens us. We offered three different times over email and over the phone to reship this week but did not hear a confirmation.
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