BrownyLogistics Reviews 

Happy with overall service.

The company is doing a great job.
I really enjoyed working with them

Everything came exactly as it was and I am so impressed…keep it up

I had a great experience with my package delivery. Customer service was amazing with regular updates on shipment. Estimated time for delivery was on point. My package was delivered right to my doorstep In Kumasi. My package arrived to my family in the same condition it collected from me in UK. Thank you very much Browny for your excellent service with shipping to my home in Kumasi, Ghana.

Great service

From communication to pick up and delivery is excellent. They can be trusted

Delivered with precision
Can't fault you anywhere.
Will definitely work with you again.

Will be nice if they come to southwest of England.

Everything was done correctly from start to finish. I cannot recommend Browny Logistics more srtongly. Thank you.

Excellent customer service

Patience served in all ways. Grateful for a dedicated team. 🥳🥳

Excellent customer service.
Punctual and friendly.

Trustworthy

It was excellent

The time it takes for the items to get to Ghana was too long(almost 8 weeks). I have sent items to Ghana via several agents and it always took 5 weeks maximum. I am not satisfied with the service of Browny logistics. I shipped my items to Ghana expecting my items would be there for me to use when I travelled to Ghana on holiday. However, the items got there 2 weeks after I had left Ghana. Ubsolutely unacceptable in terms of time it takes for the items to Ghana. However, the gentleman who collected my items from UK was very polite and helpful .
Another service that was poor was information about where my items were after 4 weeks. You don’t expect to tell people to stay mute until when you contact them. It is the company’s responsibility to keep customers informed at least after 4 weeks.If you are not ready to respond to customer enquiries on time,then the business is not for you I am afraid.

Never disappoints! Always on time with prompt updates and quick responses. Consistently reliable and professional—highly recommend. Ayekoo🫡

Best service ever ,arrived on time

I had a very disappointing experience with this logistics company. I paid for door-to-door delivery, but after delaying my shipment for over three months, they finally contacted me only to insist on delivering on a specific day I was unavailable — and refused to reschedule.

To make matters worse, after failing to deliver, they told me to pick up the items from their warehouse, despite the fact that I had already paid for full delivery to my address.

The customer service, particularly from one of the representatives I dealt with, was rude, unhelpful, and completely unreasonable. Instead of trying to solve the issue, I was met with a bad attitude and no accountability.

I do not recommend this company to anyone looking for reliable and professional logistics services. This was an extremely frustrating and unacceptable experience.

Here’s my response to your reply
.……………..………………………
It’s honestly astonishing and deeply disappointing that you call yourself a business owner. Either you are immature, egotistical, or simply a narcissist. But frankly, the most plausible explanation here seems to be plain stupidity.

Instead of taking responsibility and resolving the core issue-: the delivery you’ve failed to make, you’ve chosen to put your energy into attacking someone who simply left a review. That alone speaks volumes about your priorities and your character. A responsible business owner would acknowledge the failure, apologize, and deliver the goods. But here you are, making noise instead of fixing the problem.

It’s a miracle you’re still in business with this kind of behavior. Then again, perhaps you started out better, caring and customer-focused but now feel you’ve made enough money to stop caring. That’s the only explanation for how recklessly you’re running your brand.

A business with direction and conscience does not attack customers online, it solves problems. If your wife is the one in charge, that would explain a lot.

Be assured: I’ve sent you a message on Facebook. I hope you read it — not to craft another pointless reply, but to think. Think like a businessperson. Think like someone who still wants their company to exist in the next few years. Solve the issue. Deliver what is owed. That’s the only response that matters.

Take action to deliver the stuffs and not action on getting reviews removed.

Great customer service and fast shipping

Flawless Shipping*****
Browny Logistics provided an absolutely perfect shipping experience. Their process was easy, communication was excellent, and my package arrived safely and on time. Highly recommend for their reliability and efficiency.