Bruno Independent Living Aids Reviews 4.293

I purchased Bruno elite. I would give this product a five star except for the footstool. I am a short woman and cannot reach the footstool unless it’s just tippy toe with shoes. It would be better if they had an extension capability also the handle to lower the footstool is difficult to use. It is easier to use it manually. Otherwise this product is very sturdy. Was installed quickly. I like the remotes because I am still able to walk up and down the stairs. I have used this to transport grocery bags or heavy items.

Quick response to initial inquiry Personal in-home assessment to include up-front, detailed price quote. Excellent follow-up and timely, professional installation.

Great Technician, honest and straight forward. The lift is quite with the track taking us less space than other lifts.

Quick clean and professional

We purchased a Bruno Chariot approximately just over a year ago. We have used it for local driving only. We have used the unit probably not to exceed 20 times. A huge component of the unit (actuator) went out. Bruno sent a new one to our medical supply business that we purchased the Chariot from. Bruno covered the cost of the actuator, but not the labor. We spent 6k on this unit, and it is less than a year old, and they did not even cover labor on their warranty. After we received the unit, we learned that Bruno says do not exceed 65 mph with the unit. That just killed all the planned cross country trips we were going to take with the unit. So, they might be a good company, and the main gripe is not covering labor for a warranty replacement. Very disappointed in them for this. We will most likely sell the unit in the coming months and take a loss on it, just to get rid of it.

first the salesman Kevin was extremely helpful in explaining how the lift would work and the installer Jarrod was very professional and knowledgeable in showing me how the lift operates and stayed with me until I was comfortable with the foot plate adjustable and the operation of the lift.
All in all a great experience!

Reliable and quality product.

Took several estimates on stair lift manufactures and installation companies. I settled on Bruno with their selection, sturdiness, warranty, and reputation. I've been happy from day one. This stair lift has completely changed the quality of my wife's life!

Have had less than one month use of stairlift. Loving the chair helps me get upstairs.

Being a Veteran I was very pleased to hear that Bruno Independent Living Aids supported Veterans.
Everything about my Experience was excellent from deciding the model and how it would best work in my home.
The Installation Technician was excellent as well and I’m thrilled with my new stairlift that assures me of a safe trip up and down the stairs to my 2nd floor. I would highly recommend Bruno to others with the same needs.

It was installed quickly and on schedule.

Everyone from sales to installation were wonderful to deal with. We were kept informed and all went as discussed.

Easy to ride instead of climbing stairs. Use it every day. Love it.

The two Techinicians were polite and knowledgeable of the product. They installed it, and the stairlifts have been working great. Thank you.

Problem with my Bruno stop every now and then

sales rep came to home & explained everything to my satisfaction b4 my purchase-no pressure from salesman-I had to postpone as few weeks & no stress from rep

Staff, service, operating system is perfect. My knees thank you Derrick was knowledgeable, efficient and pleasant.

The company, 101 Mobility, that installed our unit were great! They were very informative & appreciated their care in meeting our needs!
Thank you!

Installation was on schedule and the installers very professional and friendly. Stairlift very solidly built.