BRXL Reviews 

At first I was skeptical thought this was a scam, reason being it took over a month to get any movement on my package. HOWEVER, I emailed the support team they rushed another package and of course that same day I get a notification that my package should be here in a couple days. So I re-emailed the support team explaining that and if I needed to I'd gladly send back the extra pair. They again apologized profusely and told me no worries it's on us thank you for your patience! So customer service 100%

Now on to the shorts I went according to the size chart according to that I needed to order a small (that always makes a girl happy!!) however, I should have sized up I'm a 9 pant size small is 8-10 they r so tight they do roll down but nothing shedding a few pounds can't fix. BESIDES THE SIZING the quality is amazing very good material definitely size up ladies and you will be beyond happy 😁!!!

Giving one star because I can’t give zero! I emailed with customer service on 8/19-8/20 and have heard nothing since. My package cancellation request/refund request was discussed with a representative at that time. They said they would see what they could do and get back to me. Nothing. Either send me my stuff or refund me, the tracking isn’t even updated. Still shows processing which means they can still process a refund.

Editing my original review to add that they only issued me a refund after I submitted the review. They responded on this site first. Instead of responding to me, the customer, they decided to respond in a public forum before resolving my issue.

I just received my new order for a size down this was to replace the first order that was too big. Not only did they replace them but for free!! I got the new jeans and they fit punitive there was a hole in the black pair I reached out and once again no problem they already sent me a new pair!!! Best customer service ever!!

The items don't fit properly and I tried initiating a return request, but have not received any email from support or customer service for over two weeks. I'm about ready to just initiate a chargeback on my AMEX.

They have excellent customer service! They help me with my problem. They took good care of me & they responded back faster than anyone else! Love it!

I love this product. Scratch is unbelievable fit is so comfortable.

I love this shape wear … I will continue to be a customer … the shape wear is so comfortable but cute 🥰 at the same time

The whole process was horrible! I ordered my size in the denim leggings which was the only size available for me to pick from. I’ve seen social media videos of women twice my size claiming they were wearing the same size (a 3X). I placed the order on 8/3/2026. On 8/10/2026 I received a shipment email stating the item shipped. By 8/18/2026, I still hadn’t received my order so I sent an email & was told that it hadn’t “fully” shipped, whatever that means. It finally arrives today, 8/22/2026 & I can’t even get it over my behind!!! And I’m not even going to bother to request a refund because if THIS part was horrible, I can only imagine the return/refund process!

I will just donate leggings & never purchase from this place again!!!

I initially received the wrong color, but once BRXL verified the mistake, they quickly made it right by sending the correct color within days—and even let me keep the original one! ⭐️ Their customer service is outstanding. On top of that, the fit is great and the material is buttery soft. I’m very happy with my purchase and would definitely recommend BRXL! 👏✨

THE MATERIAL WAS SO CHEAP NOT LKE WHAT WAS ADVERTISED. I AM SO DISSAPOINTED.

Customer service was absolutely wonderful!!! Responded to me in a timely manner... I was not 100% satisfied with the leggings ( just didn't work for my body type) but they are great quality.. this was my first time ordering from this specific brand so maybe I might try a different style legging or different size... all in all great experience!!!

Great quality! Super flexible and the design is sooo unique!

GREAT MATERIAL I FELL IN LOVE WITH THE SETS AND THE COLORS, SINCE IT WAS MY FIRST TIME ORDERING I HAD TO SIZE DOWN AND THE RETURN/EXCHANGE WAS VERY EASY. GREAT CUSTOMER SERVICE

Love them they are sooo comfortable and stretching. My favorite pair i will be order so more very soon

I really hate that even though they have the size chart it’s hit or miss and it was a mess for me and I tried to contact them to exchange to get a better size. I just lost my money. I’m not too happy with their customer service not being able to contact them and getting a suitable product is very

They fit so good in I love them

The product was very nice and stretchy material was great and shipping was fast.

I loved it, light, comfortable, strong very well, and the size was perfect. The colors I have chosen are beautiful.

Colors are exactly how they were pictured! Fit and size where perfect as described. & my shelf is looking good 😊 working out in these gave me an extra boost. Workout days go crazy 🤪