Bubblegum Balloons Reviews 427

Very disappointed, I ordered a personalised balloon bunch for my triplets 18th birthday & when the box arrived there was just one single balloon. I made contact with customer service & was told that my order had been split on two deliveries? Why you would split a balloon bunch into two deliveries makes no sense. I was told I would receive the second delivery the same day. I paid a premium delivery charge to receive my delivery before midday. I never did receive the promised second delivery.

I have ordered balloons from Bubblegum Balloons several times, they’re always delivered promptly and on time, beautiful quality and last ages! Huge variety to choose from too, my go to for birthday surprises!!

Proceed with caution. I ordered balloons for my children’s birthdays. On the first occasion we were disappointed as the personalisations we had asked for did not materialise despite many emails. The helium stars only stayed inflated for two days even though we had followed instructions. Giving the company a second chance we ordered for another child, The boxes arrived battered with one balloon completely deflated and another large one very limp. We ordered the day before the birthday and as soon as we took delivery we reported the problem by the phone. No help offered over the phone and customer services has an out of office from 3pm. Not until midday the following day did I get a response offering a replacement for just one of the balloons or half the cost as a refund. Too late for a replacement and only received a fraction of the balloon bunch’s total cost. I wouldn’t recommend as I had two birthdays ruined.

I’m beyond disappointed. I ordered custom balloons for my daughter’s 12th birthday, including her name—something really special for her big day. When I opened it (after she went to sleep), there was only one balloon with the number "2". That’s it.

Her birthday is tomorrow, and the surprise is completely ruined. How can a company mess up such a simple yet meaningful order? Where is the quality control? This is not just a mistake—it’s a total failure that impacted a child’s birthday.

It’s my second time using bubblegum balloons and not only are there arrangements incredible but their customer service is fantastic. I somehow managed to book balloons for the wrong delivery date - I realized only the afternoon before they were meant to be delivered and within 5 mins of phoning them, they had arranged for the balloons to still come the next day! Will 100% use them time and time again!

Bubblegum Balloons are Fantastic. I ordered some Ballon’s for a gift as my friends have retired.
Was ordered Frid Pm and were delivered Sat Pm.
Brilliant service, answer queries straight away. Delivery driver was very prompt!!
Five Stars all the way. Will definitely use again.
THANKYOU.

Very disappointed paid £90 for my Daughters 18th Birthday ballon.. Hasn’t turned up.

Beautiful balloon and excellent customer service, thank you!

Amazing! - I ordered some balloons for my daughter - who turned 26! - She cried when she saw the balloons. I had ordered the 7 hearts with a helium balloon with an image of her face on it and the number balloons that had balloon flowers on them. It looked exactly like the image and I couldn't be happier. I paid extra for the delivery which was my choice as I wanted them in the morning and they arrived about 8:30am. Would definitely use again!

The best balloons and a company I continue to come back to. Delivery is always on time too.

First time I used Bubblegum Balloons and they have been so great and help!!

This was my 3rd order and once again highly recommended
My daughter loved the Martini balloon it was amazing..as usual
Never shop anywhere else for balloons
They are fantastic!!!!!!!!!

Ordered a balloon for my niece 1st birthday & it came on time & looked lovely!

Good service. Timely delivery.

Great service, next day delivery worked like a charm. Would order again!

Very disappointed. I regularly order helium balloons for my 3 grandchildren for their birthdays. When we received my granddaughter's balloon this week it was already deflated. Contacted company who sent another which arrived today. By the end of the day was already deflating. What a waste if money, worst helium balloon I've received. Won't be using Bubblegum balloons again.
I have since received a refund promptly.

The balloons arrived in. Good time and are of excellent quality. The kids loved them.

Beautiful balloons - the kids loved it

Lovely ballons and great customer service (prompt and helpful), used them for 3 of my parties and very happy.

Excellent customer service! The company were so quick responding to a query and sent a replacement straight away which was of a very high standard.
Thanks so much. Will definitely order again.