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Buckindad Reviews 6

•
TrustScore 3.5 uit 5

3,7

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3,7

Gemiddeld

TrustScore 3.5 uit 5

6 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

Buckindad did a GREAT job on the Duck…

Buckindad did a GREAT job on the Duck print I had made for my brother-in-law. Emma was so helpful in the process. I would HIGHLY recommend getting prints done by them.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Buckindad

Dear Hank,

Thank you so much for your kind words and support! It truly means a lot to us as a small business.

We really appreciate you taking the time to share your experience, and we hope to have the opportunity to serve you again in the future with an even better experience.

Warm regards,
BuckinDad Team

Beoordeeld met 5 van de 5 sterren

One Happy Customer

Emma from Customer Service was very quick to respond to a question I had before the order was received - that was much appreciated. After receiving the order, the picture looks much better in my hands than the advertisement.

5 februari 2026
Review zonder uitnodiging
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Antwoord van Buckindad

Hi Buddy,

Thank you so much for taking the time to share your feedback — we truly appreciate it!

We’re really happy to hear that the artwork looks even better in person and that our customer service was able to assist you promptly before delivery.

Your kind words mean a lot to our team and are a huge motivation for us to keep doing our best. We sincerely hope to have the pleasure of serving you again in the future!

Warm regards,
BuckinDad Team

Beoordeeld met 1 van de 5 sterren

The delivery and customer service were AWFUL!!!

The delivery and customer service were awful!!!! I paid for expedited shipping because we were at a location where we needed the picture quickly. The fullfillment took FOREVER and we had already left our destination before it was even fulfilled. Then, the picture was sent standard delivery, thus taking even longer to get there....but I PAID for the expedited shipping. I went back and forth with an associate...they tried to blame it on the "holiday volume" for UPS, then the government shut down, then an "unexpected rerouting"...all the while I am trying to explain that IT WAS NEVER SENT EXPEDITED, so none of that matters. I just wanted my money back for the shipping. Ultimately the picture arrived some 3 weeks after I ordered. We had left our destination so I have no idea to the condition of the item. Overall, a very disappointing customer experience and poor resolution management. I will not be purchasing from this company again and I will be advising everyone I come across the same.

20 november 2025
Review zonder uitnodiging
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Antwoord van Buckindad

Dear Andrew,

Thank you for taking the time to share your feedback, and we are truly sorry for the experience you had with your recent order.

After reviewing your case again, we sincerely acknowledge that your package was mistakenly shipped via UPS Ground instead of the 2-Day service you paid for. This was a fulfillment routing error on our side, and we fully understand how frustrating this was—especially since you needed the item delivered before leaving your destination.

As soon as this issue was identified, we processed a refund for the expedited shipping fee in full. While the standard shipping cost still applied, the entire 2-Day shipping charge has already been returned to your account.

We take your comments seriously, and we’ve shared this case with our fulfillment team to ensure better accuracy and prevent similar errors in the future. Your feedback helps us improve, and we truly appreciate it.

If there is anything further we can assist you with—whether regarding this order or future ones—we’re here and ready to help.

Thank you again for your honesty and for giving us the opportunity to address this.

Warm regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Bought 3 duck canvases for gifts and…

Bought 3 duck canvases for gifts and they are excellent quality!

25 augustus 2025
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Antwoord van Buckindad

Dear Connie,

Thank you so much for your wonderful review! We’re thrilled to hear that you loved the duck canvases and that they made such great gifts.

Your kind words mean a lot to us, and we truly appreciate your support.

If you ever need any assistance or have questions about future orders, please feel free to contact us at cs@buckindad.com— we’ll be happy to help.

We’d love to serve you again in the future!

Warm regards,
Customer Service Team

Beoordeeld met 5 van de 5 sterren

Love my framed print!!!

25 augustus 2025
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Antwoord van Buckindad

Dear Sheri Wagner,

Thank you so much for your amazing 5-star review! We’re so happy to hear that you love your framed print — that truly makes our day.

We appreciate your support and look forward to serving you again in the future.

If you ever need any assistance, please don’t hesitate to reach out to us at cs@buckindad.com.

We’d love to serve you again in the future!

Warm regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

You sent two & I emailed & you told me…

You sent two & I emailed & you told me only one was ordered!!!!

25 augustus 2025
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Antwoord van Buckindad

Dear Charles. Bruce Hesterley,

We’re very sorry for the confusion and frustration caused by this situation, and we truly appreciate you bringing it to our attention.

After reviewing your case, it appears that our team has already been in contact with you via email to clarify your order details and resolve the issue. If there’s still any misunderstanding or if you haven’t received a follow-up yet, please reach out to us again at cs@buckindad.com

— we’ll review it immediately and make sure everything is handled properly.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

We hope to have the opportunity to serve you again in the future with a smoother experience.

Warm regards,
Customer Service Team

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