Always happy to use them. Great service, good honest options provided for holidays especially if you’re needing some help planning and budgeting. Staff always seem happy to help.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Budget Travel are always the same. Nothing unexpected or complicated and easy to contact by phone about any queries. Been using them for years.
Bedrijf heeft geantwoord
We looked at a number of Travel companies before settling with Budget Travel. We go to Turkey every year. This year we felt we got the best value for money. Our sales representative Rebecca O’Brien wa... Toon meer
Bedrijf heeft geantwoord
My daughter booked a holiday paid €25 x2 needs to cancel and been charged €2000 IS There anyway around this She did reach out and ended up paying €700 for a holiday she won't be going o
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Budget Travel is part of the Club Travel Network, Ireland's largest travel agency. Budget Travel offer cheap sun holidays from Ireland to all the top sun holiday destinations including the Algarve, Malta, Tenerife, Lanzarote, Gran Canaria, Greece, Croatia, Malaga & more. Budget Travel also have amazing deals on European city breaks including weekend breaks to Rome, Amsterdam, Paris, Barona, Berlin & more. Book with confidence as we offer 100% financial protection on all our holidays, and are Government Licensed & Bonded by the Commission for Aviation Regulation. Book your next holiday online for exclusive deals, discounts, and low deposit options with Budget Travel – The Low Prices Holiday Company. Budget Travel are licensed and bonded - Tour Operators License TA0054
Contactgegevens
30 Lower Abbey Street, D01 T0H4, Dublin, Ierland
- (01) 435 0024
- budgettravel.ie
4,4
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No amenities for the kids whatsoever but a pool
There was suppose to be kids entertainment and discos and quizzes included in the holiday park all that there is included is a pool which isn’t worth the money I paid kids are bored with nothing to do here false advertisement wouldn’t book holiday park in Santa ponsa again not worth the money
19 september 2024
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Aoife
We regret to read your review of the Holiday Park Santa Ponsa.
Whilst there is no kids club at this property they do provide an entertainment programme. Had this not been available during your stay if you had reached out to us we could have possibly moved you to alternative accommodation that provided this.
However as we were never contacted it is impossible for us to rectify this issue but despite this we do hope there many other aspects of your holiday that you were able to enjoy.
Regards
Budget Travel
The advice and help from the Budget…
The advice and help from the Budget representative.
3 september 2024
Antwoord van Budget Travel
Thank you so much for giving our staff 5 stars! Much appreciated.
Have a great holiday!
Regards
Budget Travel
Antwoord van Budget Travel
Hi Maeve,
Thank you for your great review and for booking with us.
Have a great trip!
Thanks
Budget Travel
The human touch
Had to book over the phone due to computer and mobile phone problems encountered at payment stage.Aoife made the booking process hassle free and even went above and beyond in booking our seats too. She was a very genuine friendly person without the corporate speak.
3 september 2024
Antwoord van Budget Travel
Hi Edward,
Thank you for booking with us and for your kind words about Aoife, she was only too happy to help you.
Have the best holiday.
Regards
Budget Travel
Antwoord van Budget Travel
Hi John,
Thank you for your positive feedback and five star review.
Have a great holiday.
Regards
Budget Travel
Great range of holidays
Great range of holidays. Excellent help when needed to adjust booking. Highly recommended. Have booked several holidays with Budget Travel.
1 september 2024
Antwoord van Budget Travel
Hi Cecilia,
Thank you for your lovely feedback, we really appreciate your business.
Regards
Budget Travel
Holiday booking
Very straightforward and all the information within the booking form. Got sorted promptly.
22 augustus 2024
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Michael & Ann
Thank you for your five star review, we really appreciate you booked with us.
Have a lovely holiday.
Regards
Budget Travel
Antwoord van Budget Travel
Hi Catherine
Thank you for your 5 star review and your kind words about Andrew.
Have a great holiday.
Regards
Budget Travel
Antwoord van Budget Travel
Hi Mary,
Thanks for your lovely review, glad you found our website easy to use.
We hope you have a great holiday.
Regards
Budget Travel
When I needed help with my online…
When I needed help with my online booking Andrew was super helpful on the phone and sorted everything for me really quickly. So nice to speak to a person to explain what we needed. Thanks again.
2 augustus 2024
Antwoord van Budget Travel
HI Ursula,
Thanks for taking the time to write such a nice review and glad to read Andrew was able to help you.
Have an amazing holiday.
Regards
Budget Travel
Hassle free online booking.
1 augustus 2024
Antwoord van Budget Travel
Hi,
We are delighted to receive your 5 star review and glad you found the booking process easy.
Have a lovely holiday.
Regards
Budget Travel
Antwoord van Budget Travel
HI Colm,
Thanks for booking with us and for giving us 5 stars!
Have a great trip.
Regards
Budget Travel
Stress free and great value
Made it so easy to book the holiday, completely stress free and made everything simply to understand! Also great price, the best I’ve seen from any other website !!
2 augustus 2024
Antwoord van Budget Travel
Hi Abbie,
Thanks for leaving so many lovely comments and for your five star review.
Have an amazing holiday.
Regards
Budget Travel
So helpful
So helpful, Alannah was very helpful and so easy to deal with she had everything sorted for me really quickly
1 augustus 2024
Antwoord van Budget Travel
Hi Jennifer,
Thanks for your positive feedback about Alannah, it is great to read that she was able to assist you.
Have a great holiday.
Regards
Budget Travel
Irene is a pleasure to deal with very …
Irene is a pleasure to deal with very professional
1 augustus 2024
Antwoord van Budget Travel
Hi Rosaleen,
Thanks for leaving a lovely review for Irene, she is delighted to hear.
Have the best holiday.
Regards
Budget Travel
Reference no: 1206421.
Reference no: 1206421.
I had 2 instalments left to pay and my Father became seriously ill and was rushed to Limerick Regional Hospital on the 25/04/24. Initially we were told he only had a couple of days at most but he recovered for a few weeks and the staff kept him alive through dialysis as his kidneys had failed. Then we were informed that there was no hope and it was only a matter of time so I contacted Budget travel to explain this to the degree that we couldn't go on the holiday. I knew we wouldn't get a refund so I asked if it was possible to defer until later in the year and that I would pay the balance. The agent I spoke with said that wasn't possible but that someone would call me. An agent rang me and told me they would facilitate a later date and so September was given as an option which she led me to believe would just be a straight transfer. She emailed me the following day with September dates at an extra cost of €700. My partner and I couldn't believe it considering the circumstances involved and the fact we had used this agency before so needless to say we won't be using them again. My Father did pass away and we were due to fly out tomorrow but as we're grieving I'm only doing this now as people need to be made aware it's not about customer service, it's all about the money regardless of what the customer is going through.
David
24 juni 2024
Review zonder uitnodiging
Antwoord van Budget Travel
Hi David,
We regret to hear of your fathers passing and express our deepest sympathy.
When you initially requested your date change your booking was 100% non refundable as per our terms and conditions, however given your circumstances we made allowances and permitted a date change as a gesture of goodwill.
I understand that you may have been taken aback with the cost of changing your holiday but when you booked your holiday in January to travel in July you availed of discounted rates buying 6 months in advance. Unfortunately changing your dates within 2 months of travel incurs fees and there are no special offers available that you availed of when booking in January.
As you have insurance you should be able to make a claim for your financial loss via this channel.
Regards
Budget Travel
Easy to book with detailed information…
Easy to book with detailed information on holidays.
21 juli 2024
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Lisa,
We really appreciate your positive feedback, thanks for taking the time to share.
Regards
Budget Travel
Very easy straight forward and easy to…
Very easy straight forward and easy to use the website and payment options.
20 juli 2024
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Gordon
Thanks for taking the time to post a 5 star review on our website.
Have a lovely holiday and thank you for booking with us.
Regards
Budget Travel
Terrible services with lots of hidden…
Terrible services with lots of hidden fees, not disclosed on their website or anywhere within the terms and conditions. Best avoided and booking each part of your holiday independently - free from unnecessary ‘admin fees.’
11 juli 2024
Review zonder uitnodiging
Antwoord van Budget Travel
HI Niamh,
We regret to receive your 2 star review however all our fees are detailed both on our invoices and terms and conditions.
Regards
Budget Travel
Prompt replies to emails
2 juli 2024
Antwoord van Budget Travel
Hi Bernie,
It is great to read your positive comment as it is the busiest time of the year and good to know our hard work is appreciated.
Regards
Budget Travel
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