Builderscrack.co.nz Reviews 

759
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Using the Buildercrack platform was so helpful and such a breeze! Not sure how I would have found a tradie for our small job otherwise. The platform is user friendly, and we felt safe being able to co... Toon meer

Beoordeeld met 5 van de 5 sterren

Great easy communication, fabulous job, no problems. They were so thorough and found all the cracked tiles way beyond what I could see from the partial waterblasting. My roof had severe moss so tha... Toon meer

Beoordeeld met 5 van de 5 sterren

Great to connect me with tradies available soon for small jobs that need doing promptly where we don't already have a regular provider. Carpentry work just completed was done well by nice guy. Indic... Toon meer

Beoordeeld met 5 van de 5 sterren

Using Builderscrack saved so much of my time emailing individual handyman for a work. So efficient , time saving and great traceability. I would rate it 10/10

Bedrijfsgegevens

  1. Zakelijk netwerkbedrijf
  2. ook in
  3. Elektricien
  4. Loodgieter
  5. Timmerman
  6. Verandabouwer

Geschreven door het bedrijf

Builderscrack.co.nz is a New Zealand-based website that provides an internet marketplace where homeowners may post jobs, and where builders and tradespeople can chase jobs, provide quotes and win work.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

759 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,7

Alle reviews

(759)

158 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great website

Great website. Easy to use and quick results. Only used twice but excellent both times

3 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Making hard things easy

Trying to line up a tradie can feel daunting but Builderscrack made the process easy. I'll definitely use Builderscrack again.

23 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointing Response to Serious Complaint

After leaving an honest review for a tradie I used, I received a call from the tradesman who directed racial abuse at me, telling me to go back to where I came from, which was on speaker phone and heard by my wife and daughter. I reported this to Builderscrack with full details and proof of the call time. Their response? Because the tradesman gave a different story and I didn’t have a recording, they refused to act.
Their “zero tolerance” policy is a sham. Builderscrack protects tradies, not homeowners.

7 september 2025
Review zonder uitnodiging
Logo Builderscrack.co.nz

Antwoord van Builderscrack.co.nz

Hi Craig,

I’m really sorry to hear about your experience. No one should ever be spoken to in that way, full stop.

I know you didn’t get the outcome you’d hoped for, and I understand how frustrating that must feel.

Through our investigation, we heard two conflicting accounts and without any records, it wasn’t possible to confirm one version over the other. What we have done is log your complaint on the tradie’s account and reinforced our Code of Conduct with them. If we receive another report, that would give us grounds to take the stronger action you’ve suggested.

We’ve removed accounts in the past without question when it has taken place on the Builderscrack platform, and that’s when we’re able to apply our zero-tolerance policy.

Thanks again for raising this with us. Your complaint matters and has been taken seriously. Please reach out to our Support team if you have any further questions.

Regards, Rach @ BC

Beoordeeld met 1 van de 5 sterren

This website is complete bullshit they…

This website is complete bullshit they get you to subscribe to a plan and buy tokens . If you use your tokens to quote a job and the owner of the job doesn’t use you ?, you still lose those tokens that you spent . Also the token prices are ridiculous. $100 for 100 tokens , most jobs are maybe between 50 and 100 tokens . The homeowner can just pick your brains for a quote and muck you around and then if they choose not to use you, you lose those tokens. There is no refund and no security for the tradie . The homeowner doesn’t get penalised for mocking us around and wasting our time . If you are someone who just started a business and you want to use Builderscrack? , I 100% advise you to not waste your damn time and hard earned money with this website like I have .

20 september 2025
Review zonder uitnodiging
Logo Builderscrack.co.nz

Antwoord van Builderscrack.co.nz

Hi Selau, thanks for your feedback. I’ve requested your info via Trustpilot so we can take a closer look at your account.
Cheers,
Rach @ BC

Beoordeeld met 1 van de 5 sterren

an absolute rip off

1 september 2025
Review zonder uitnodiging
Logo Builderscrack.co.nz

Antwoord van Builderscrack.co.nz

Hi Andres, I can see you’re currently on our $1 promo plan — doesn’t get much cheaper than that! But in all seriousness, I’m guessing you’re referencing your previous invoice. Our Trade team has tried giving you a call a couple of times to touch base and see how we can help.

If you’re not seeing value right now, you could try tweaking your intro notes. Personalising them shows you’ve read the job description and looked at the photos, and this small change can help you stand out and get connected on more jobs.

The team will reach out again tomorrow if you’re keen to continue. If not, thanks for your time on the platform — we wish you all the best. Cheers, Rach @ BC

Beoordeeld met 5 van de 5 sterren

Helpful support team!! Thank you!

Helpful and friendly support team, quickly resolved any issues I had and were as fast as you can get for replies. Much appreciated, thank you!

28 augustus 2025
Review zonder uitnodiging
Logo Builderscrack.co.nz

Antwoord van Builderscrack.co.nz

Hi Hayden, thanks for your feedback. I can see Holly from our Support team has been in touch to confirm we've deleted those files & to help get you up and running with verification. We've passed on your feedback to our team re functionality too! Cheers, Rach @ BC

Beoordeeld met 3 van de 5 sterren

Creating a job was easy but terminology was confusing

It was easy to create a job and upload pictures. And Builderscrack gave a good explanation of the sort of details that would improve the chance of getting the job picked up.

However, I found the terminology on the site confusing and I couldn't find a glossary or explanation of the terms.

On my first (and to date, only) job I saw a tradesman had taken interest in the job a few hours after it was posted. However, the tradesman was labelled as "Stopped Chasing". Did that mean they'd had second thoughts and decided not to apply for the job? Or did it mean I didn't get back to them fast enough, so I was the one considered to have "stopped chasing"?

The job was also labelled as "Dropped". Did that mean Builderscrack had cancelled the job for some reason? Or was it something to do with the tradesman, perhaps declining the job?

I looked through the help and couldn't find explanations of these terms. As I hadn't posted any jobs before (or since) I have no point of reference to compare to, to get an idea of what the terms mean.

1 augustus 2025
Review zonder uitnodiging
Logo Builderscrack.co.nz

Antwoord van Builderscrack.co.nz

Hi Simon, I'm glad to hear posting a job was easy! I’ve passed your feedback on to our product team. It's timely, as there were already changes underway to improve the terminology and update the visual interface. This confirms the need for it! 😄 We’ll also be adding clearer on-page help so you don't have to go digging for help. Next time you post a job, you’ll find it much clearer. Cheers, Rach @ BC.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. This put me in touch with trades people who were available to do the job without me having to call numerous people who may not be interested in doing my job.
Also it is understood that I will get quotes which gave me choices.

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Repairs

Builderscrack made it easy for me to quickly locate a builder to repair a leaking shower.

19 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

I have been using Builderscrack for number of years and have found the right tradespeople for the job at hand.
Highly recommended.

12 juli 2025
Review zonder uitnodiging

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