Buildscout Reviews 13

"We’ve been using BuildScout for the last nine months, and it's been fantastic to see the continuous improvements in their software. It’s working really well now, and we’re getting a lot of leads from it. The staff have been incredibly helpful any time we’ve had questions. We definitely plan to keep using BuildScout for the foreseeable future!"

We’ve had a great experience using Buildscout. The quality of enquiries has been consistently strong, bringing in genuine clients who are ready to move forward with their projects.

The integrated features give us the ability to be very precise about the clients we approach. The platform is easy to use, well organised, and has helped streamline our lead generation process. It’s allowed us to focus more on delivering projects rather than chasing new work. We spend 3hrs a week using the platform and have already won a £300,000 job in only 3 months of using the platform.

We’re very happy with the service and would highly recommend Buildscout to any construction company looking to secure consistent, high-quality leads.

We’ve been using Buildscout for a while now and it’s been a really useful tool for finding new project opportunities in our area. The platform is easy to use, and the planning data and leads are well organised so you can quickly see which jobs are relevant to your business.

What I like most is that it saves a lot of time compared to searching manually through planning portals. Instead, you get clear information about projects and can focus on the ones that fit your services.

The onboarding process was straightforward and the team have been helpful whenever we’ve needed support. Overall it’s a great system for contractors looking to stay ahead and connect with new work. Would definitely recommend giving it a try.

BuildScout has been a great tool for finding genuine construction leads. The platform is easy to use, the project details are clear, and the opportunities feel relevant rather than random or low quality. It’s saved me a huge amount of time compared to chasing leads elsewhere.

What really stands out is how straightforward the process is — no unnecessary fluff, just solid information that helps you decide quickly whether a project is right for you. Customer support has also been responsive and helpful whenever I’ve had questions.

I’d definitely recommend BuildScout to anyone in the construction or building industry looking for a smarter way to win work.

We have been using Buildscout platform for just over 2 months and although it's very difficult to judge how effective it is in such a short time we think it has a lot of potential. The build-in tools allow us to refine our search criteria and tailor the leads to our needs. In comparison to the previous tool we used, with Buildscout we are receiving approximately 3 to 4 times more leads. However, even with very specific search criteria, not every lead matches all our requirements. Thankfully the platform offers access to all documents within any application so we can quickly go through these and only approve certain leads for sending our materials. We could turn on full automation and let the platform do all the work for us, but we prefer to hand pick the leads. The search tool is the biggest advantage of the platform in our opinion.

However, nothing is perfect and we did come across a few small issues but the support team was quick fix those. They are always one email / phone call away and ready to help. They take on board our feedback and feature requests/suggestions.

In regards to the unique QR / reference codes that are printed on every single letter, we still don't know what think of them. In theory, they're a great tool to track how our letters are doing, but in practice we are still to see any measurable feedback. We don't think there is a single issue with that, but rather a mix of small problems. We could, and probably should, tweak our messaging around QR codes and make them a bit more visible, but on the other hand we understand that people are still hesitant to use those unless it's for setting up their smart devices and linking accounts, where they really shine. We did notice an increase in our website traffic, but because all of the QR codes are still showing as not scanned, we can't say with certainty that the letters we sent out are responsible for that. Most likely there is some correlation, but nothing we can reliably measure.

Overall, we think there is a great potential but only time will tell how effective the tools are.

We recently adopted BuildScout for our planning application management and have been extremely impressed with the platform and the support provided by the team.

The BuildScout sales approach was refreshingly genuine and incredibly helpful. We appreciated that the focus was entirely on the direct benefits to our business, allowing the software's capabilities to speak for themselves rather than relying on a pushy approach. It was clear from the start that the team was committed to finding a beneficial partnership.

The initial onboarding process, led by Grant, was exceptionally thorough. Grant ensured our team felt knowledgeable and confident using the system from day one, which significantly sped up our adoption time. He provides excellent ongoing support, regularly checking in to confirm we are maximising the software's potential and consistently achieving the best possible results.

Having tried other planning application systems in the past, we can confidently say BuildScout is a far more integrated and intelligent solution.

The platform provides us with more in-depth data than ever before, which significantly aids other processes across our entire business. We are also able to see the outreach process working in real-time, which is the most important measure of success.

Our favourite feature is the intelligent linking system: each outbound letter has a unique code. If a customer contacts us referencing that code, we can instantly retrieve all the associated planning application details. This dramatically improves our customer service speed and efficiency, eliminating manual lookup time.

On the whole, we wouldn't hesitate to recommend BuildScout to any business needing full visibility on planning applications.

I have been really impressed with buildscout, having used similar products before in the past I was not sure what to expect, probably just more of the same, but I was pleasantly surprised by the quality of buildscout's product. The interface is clean and easy to use, the on boarding process was easy to manage and the pricing was clear and straight forward and excellent value. The staff are always on hand whenever you need them and so far being with build scout it has been an absolute joy, compared to our previous providers of this sort of service. would absolutely recommend buildscout to anyone that is looking for a portal into planning applications for their local area.

BuildScout have been absolutely brilliant at finding us construction leads through the local planning portal. It’s made a real difference to our business and saves us loads of time.

Grant’s been amazing every step of the way, super helpful, always quick to respond, and really knows his stuff. Couldn’t ask for better service. Thanks guys

Buildscout has been excellent for us at Simply Extensions & Lofts Ltd. The software does what it should—clean interface, stable, and easy to use—but the real value is the team behind it. Responses are fast, solutions are practical, and nothing feels like a runaround. We’ve had a consistently personal, efficient service that helps us get the most out of the platform, not just “use” it. In short: reliable tech, backed by people who care. Highly recommended.

We’ve been using Buildscout for a while now and it’s made a huge difference to how we manage our projects and communication with clients. The platform is straightforward, reliable and keeps everything organised in one place, which has really helped streamline our admin and follow-up process.

The support team are always quick to respond and genuinely helpful whenever we’ve had questions. It’s clear they care about improving the system and making it work for their users.

Overall, Buildscout has been a great tool for us as a growing construction company, and we’d happily recommend it to anyone looking to bring more structure and professionalism to their workflow.

B Wright
Director | BJC Construction

Buildscout works! Ganesh and his team are so helpful and have really made a difference to J H Building Services - we have secured 2 new projects through the platform and queries keep coming in from the letters we have sent. Great customer service and fresh ideas. We highly recommend them.

Fantastic company transitioned from Seratech to Buildscout, and my business has grown since making the switch.

Mercia Electrical has been using Build Scout for just over two months, and it has already proven to be an invaluable tool for expanding our customer base. Through the platform, we’ve been able to view both domestic and commercial projects commencing in our chosen areas, giving us access to detailed information on project managers, homeowners, and architects. This has allowed us to proactively reach out and offer our support with renewable energy solutions, helping us connect with key stakeholders at the right time.

The platform itself is extremely user-friendly, making it easy to navigate and find the information we need. The operational support from the Build Scout team has also been exceptional. A special thanks to Grant, who has consistently provided expert guidance, setup assistance, and ongoing advice to help us get the most out of the platform.