Bulk Mobiles Reviews 

143
•
TrustScore 2 uit 5

2,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great Experience!!! I love doing business with Bulk Mobiles and since ive been involved with them this has lifted my mood from suffering really bad mental health problems and isolation to having someo... Toon meer

Beoordeeld met 1 van de 5 sterren

CCJ in progress - Committing tax evasion. Worked with this company since September 2024, they siphon money off you and refuse to give refunds, compulsive lying and blatant fraud. They will offer to ma... Toon meer

Beoordeeld met 1 van de 5 sterren

Volevo comprare il loro prodotto POWER SAVER. Prima di farlo ho cercato di avere qualche informazione/recensione sull'azienda(chiamarla cosi è troppo). Mi domando se a livello Europeo, TRUFFATORI... Toon meer

Beoordeeld met 1 van de 5 sterren

Don't make my mistake and order a phone from this company. Phone is sent direct from China, resulting in longer delivery time than stated on website and not checked before you get it, again as stated... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektronicawinkel
  2. ook in
  3. Elektrogroothandel

Geschreven door het bedrijf

Global online retailers sourcing premium branded consumer electronics, without the premium price-tag.


Contactgegevens

2,1

Slecht

TrustScore 2 uit 5

143 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 7% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,1

Alle reviews

(143)

16 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Fake Selling iPads AS sealed

Selling iPads AS sealed, but then saying in the description that they are reconditioned. This is a huge problem as they’re also selling older. iPads like the iPad 3 from 2012 and people are buying them, thinking they are factory sealed original collector pieces. This website needs to stop sealing these products and mark them as refurbished.

7 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM COMPANY

SCAM COMPANY

Advertise as dropshipping experts, you pay a monthly fee and they handle your ebay account

I paid them £120 for a month and they did nothing but rack up £600+ of ebay fees.

Sold 6 six items in that time, making a profit of £200, however they only actually delivered 2, so i made £40, lost £120 to them, and £600 in fees, so a total loss of £680.

I also got bad ebay feedback from items taking several weeks to arrive, as opposed to the 8 working day that they promise.

Avoid at all costs

8 januari 2025
Review zonder uitnodiging
Logo Bulk Mobiles

Antwoord van Bulk Mobiles

Dear Chris Haines,

Thank you for your feedback, and we’re truly sorry to hear that your experience with our service did not meet your expectations. We understand how frustrating it must have been to face issues with delivery times and eBay fees, and we apologise for any inconvenience caused.

We take all customer feedback seriously, and we are actively looking into the concerns you’ve raised regarding both the fulfilment process and the delays with deliveries. Our goal is to provide a seamless experience for all of our clients, and clearly, we fell short in your case. Rest assured, we are addressing these matters with our team to ensure we improve in these areas.

Regarding the eBay fees, we strive to provide transparent communication about the costs involved in managing accounts, and we regret that there was a lack of clarity or understanding in this regard. We’d love the opportunity to discuss this further with you, as we aim to ensure that our customers are receiving the full value of their investment.

We’d like to offer our sincerest apologies for the negative impact on your eBay account, including the feedback received. This is not the standard of service we intend to provide. Please reach out to us at sales@bulmobiles.co.uk so we can investigate your case further and work towards a resolution, including addressing any issues related to orders and feedback.

We genuinely appreciate you bringing this to our attention, and we hope we can turn this situation around for you.

Kind regards,
Erin McGill
Marketing Manager
Bulk Mobiles

Beoordeeld met 1 van de 5 sterren

THER ARE JUST AFTER YOUR MONEY

Order in bulk and received poor condition phones and poor customer service.

Very miss leading terms and conditions with life time warranty.

1 september 2024
Review zonder uitnodiging
Logo Bulk Mobiles

Antwoord van Bulk Mobiles

Hello,

I'm sorry to hear that you have had issues with our service. If we could have details on your order we would like to investigate the issues further.

If you'd like to email sales@bulkmobiles.co.uk I can raise a note to solve the problem.

Thank you & kind regards
Bulk Mobiles Marketing Manager

Beoordeeld met 5 van de 5 sterren

I’d give these guys 5 stars and to be…

I’d give these guys 5 stars and to be honest not necessarily their products or their service but actually their expertise! When I came across them I saw some reviews and was a bit skeptics to be honest but I have always seen them at exhibitions and was recommended by someone and took the plunge! I am on their Start An Online Business Programme and I will be lying if i said I was lucky because I simply just trusted the teams advice and expertise.

I’ve been working with Bulk Mobiles for creeping 4 months now. They helped me start up an e-commerce business. I was told I would see sales in 24 hours, I thought this was too good to be true and to be honest I saw not one but many sales in less than 6/7 hours! It was a lot to handle for someone with little / no experience so I opted for their membership to help me with the burden and overwhelming orders/messages and the team are so experienced. It’s near months of consistent good selling and I am already now planning to leave my day job to focus on my new business and give more to the guys here to manage for myself.

I was up in the night trying to see how one can learn to buy more products from other international suppliers and I was skeptical about trying another supplier in a different category of products to Bulk Mobiles and then I remember my skepticism with trying these guys to now planning to leave my job so thought I’d come leave a review to show you can give new things a try and you never know your experience compared to others, with patience!

8 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dropshipping debt - BEWARE!!

I had been using Bulk Mobiles dropshipping service for a few months, and was broadly happy with it (although their delivery times were often slower than quoted). That was until July, when they failed to fulfil more than 70 orders which I had placed with them, at a cost of several thousands of pounds. Unlike previous cancelled orders, they have said they are unable to refund me due to an "extremely stressful cashflow position". I have asked them for a repayment proposal and some reasonable payments towards the amount owed, but they have not replied.

11 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all costs.

I recently had a highly concerning experience with Bulk Mobiles that I feel compelled to share. After being offered a position as a Social Media and Events Manager, I was asked to provide sensitive personal documents such as proof of ID, proof of address, National Insurance number, and my passport. Despite submitting these documents promptly, the company has gone silent, and my attempts to reach them have been unsuccessful.

There are several critical issues I encountered:

Non-Working Phone Lines: Both provided phone numbers are consistently non-functional, making it impossible to reach anyone for clarification or updates.

Limited Email Communication: All HR and private matters are handled via generic email addresses (sales@ and info@), which is highly unprofessional and raises serious privacy concerns.

Lack of Response: Since submitting my documents, there has been no follow-up or confirmation, leading me to worry about the potential misuse of my personal information.

Data Protection Concerns: The handling of sensitive personal data under the guise of a job offer, without any further communication, is alarming and seems to be a violation of data protection regulations.

This experience has made me question the trustworthiness and integrity of Bulk Mobiles. I would advise others to exercise extreme caution before engaging with this company or sharing any personal information.

Date of Experience: 3 June 2024

23 mei 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The phone I ordered was a red

The phone I ordered was a red, after 11 days I had not received anything from them. When I emailed them I received a phone call saying that the colour didn’t apply! Then my phone sat at the warehouse for another week!!!

28 oktober 2022
Logo Bulk Mobiles

Antwoord van Bulk Mobiles

Hi Melissa,
Sorry to hear your having problems, we strive for for customers to have the best experience, sorry to hear you did not receive the colour you wanted. Please send us a email so we can rectify your matter sales@bulkmobiles.co.uk
Kind Regards
Jessica

Beoordeeld met 5 van de 5 sterren

As always a Beautiful Mobile phone

As always a Beautiful Mobile phone, The third third Sony XF Premium, Soerry I did not get the £10 off as U did the last time. YOU Can use me as a reference. ONLY one big probkem, My phone again delivered to 8 Waggoners Way, not 8 Morley Way, please hace worfds with Yodel, Luckily lady was honest and brkught tound to my bungalow. But this does need adressing Sir/Madam But phone is good but have not tried with sjm csrd as am in hospital with 2 Heart attacks and surgery with stents, but not cured problem. Once again thank you for excellent phone... Michael

7 september 2022
Logo Bulk Mobiles

Antwoord van Bulk Mobiles

Hi Michael, thanks so much for your kind review, I'm glad you had a great experience with us!
Best regards, Jessica

Beoordeeld met 5 van de 5 sterren

Great customer service experience

I was referred by a friend who had good track record and excellent customer service with Bulk mobiles. And I can testify Great customer service. I'm new to FBA, and I needed few clarification in regards to order from Bulk mobiles. I spoke to Ricky and he provided helpful tips.

23 augustus 2022
Logo Bulk Mobiles

Antwoord van Bulk Mobiles

Hi Ola, thanks so much for your kind review, I'm glad you had a great experience with us!
Best regards, Jessica

Beoordeeld met 1 van de 5 sterren

Not New...

I clicked on the initial link because it was advertised as brand new but suffice to say it's really not. The description even says new. It's clearly been used, the keypad is scratched and there's some gunk in the little motorola symbol. On top of that it's not even the same phone advertised on the page. The photo was an all silver phone I got a black and silver phone. The delivery was late. I was told to give it 6-8 business days, which I did, but by the 8th day I still hadn't received word. They said it was running late, which fine, times are tough, but yeah. Offered me a £5 refund which I accepted but I don't think I ever got it. The box came pretty badly dented, almost like someone had stepped on it. I chalked it up to damage in transit but suffice to say between that, and the rattling of the contents inside, it just seemed a bit sketchy. The phone works but it does glitch every now and then and have to restart. Overall not a great experience with this site. I definitely won't be shopping here again.

UPDATE 9/13/2022
I am now looking for a new phone because this one is glitchy and is going bad on me. The screen keeps going fuzzy and glitchy and I am constantly having to restart the phone after sending texts. Sometimes it goes fuzzy the second it reboots. Bad phone, bad service, that's all I have to say.

20 augustus 2022
Review zonder uitnodiging
Logo Bulk Mobiles

Antwoord van Bulk Mobiles

Hi LM, we sincerely apologise for the issues you had in dealing with us as a Company. We would like to reach out to yourself in order to amend the situation.

Beoordeeld met 5 van de 5 sterren

Very Impressed

I Was unsure about using this company but I was worried for nothing. I have been doing amazon fba with bulk mobiles as my supplier and have made so much profit. Very good customer service Highly recommend it.

17 augustus 2022
Review zonder uitnodiging
Logo Bulk Mobiles

Antwoord van Bulk Mobiles

Hi Luke, thanks so much for your kind review, I'm glad you had a great experience with us!
Best regards, Jessica

Beoordeeld met 5 van de 5 sterren

Great company with good helpful…

Great company with good helpful customer service, feel comfortable buying from bulk mobiles as they haven’t let me down!

17 augustus 2022
Review zonder uitnodiging
Logo Bulk Mobiles

Antwoord van Bulk Mobiles

Hi Carl, thanks so much for your kind review, I'm glad you had a great experience with us!
Best regards, Jessica

Beoordeeld met 5 van de 5 sterren

FBA sellers account

With bulk mobiles help I started a Amazon FBA account. I have received support advice throughout and any issues have been sorted out fairly and promptly

15 augustus 2022
Review zonder uitnodiging
Logo Bulk Mobiles

Antwoord van Bulk Mobiles

Hi Eric, thanks so much for your kind review, I'm glad you had a great experience with us!
Best regards, Jessica

Beoordeeld met 1 van de 5 sterren

Genuinely Dissapointed.

I bought a phone from bulk mobile sales and when it arrived it was faulty, I returned it on 18th july by recorded delivery and I'm still waiting for my replacement as of 8th August. I paid for the phone over a month ago and I'm still waiting for my replacement. It cost me £7.05 to send it back as advised by the post office clerk and I will only be reimbursed £5.05 of that cost. Still awaiting an email to let me know what's happening about my replacement. Very dissapointing all round,i would not use this company again and certainly wouldn't recommend to anyone. Follow up: - after sending back my phone with the tracking number and return address on the envelope, the people at bulk mobile sales were unable to figure out where it had come from so did not send me out a replacement phone, they then emailed me and insinuated that it was my fault because i had not put the order number on the envelope, which was never mentioned or asked for hither to. I have never encountered Bungling ineptitude on this level before in adults. Worst internet purchase experience I've ever had. DO NOT INTERACT ON ANY LEVEL WITH BULK MOBILE SALES.

8 augustus 2022
Review zonder uitnodiging
Logo Bulk Mobiles

Antwoord van Bulk Mobiles

Hi phil,

We sincerely apologise for the issues you have had in dealing with ourselves. We would like to reach out to yourself to amend this situation and fix this issue so you feel better about the experience with us.

Beoordeeld met 5 van de 5 sterren

3rd phone I have brought from Bulk…

3rd phone I have brought from Bulk Mobile. One phone had an issue with the battery as it was draining too fast. Emailed them and they sent my guidelines on how to return. Didn't hear back so called them on +44 0333 011 5875 took a couple of try's but I did get though to them. Spoke to Darren and he was super helpful and confirmed the funds was returned and shared the date. Checked my statement and refund was indeed there. I would use again.

3 augustus 2022
Review zonder uitnodiging
Logo Bulk Mobiles

Antwoord van Bulk Mobiles

Hi Kate, thanks a lot for leaving feedback it is really appreciated!
Apologies again for the inconvenience caused, but we are pleased we got to the bottom of it quickly!
Have a great day and we hope to be in contact soon.
- Bulk Mobiles

Beoordeeld met 1 van de 5 sterren

The false answering bot

Initially everything was looking legit.
The problems arised when the phone has developed the serious fault, I have been asking for refund. Then they told me to send the faulty device back, but first I had to buy the special insurance, hence 14 day warranty. So I bought the insurance which costed me around £50 the phone was bought for around £200. Than I sent via signed service. They lie that didn't received any parcel from me, I checked the Tracking number and it clearly shows that the package has been collected from the post office. They answer after many days and emails later. Their answers looks like a copy and paste and contains false statements that they refunded the whole amount but the date which they provide is earlier than my demand for money back. AVOID - they will do false excuses and asking you for additional payment and then they will respond the same false answer like before + another false excuses.
This is a fraudulent company. Impossible to get the one honest answer. It is looking like a bot driven scam-shop

4 juli 2022
Review zonder uitnodiging
Logo Bulk Mobiles

Antwoord van Bulk Mobiles

Thank you for your purchase and review Mr Rafeal,
Have a great afternoon.

- Bulk Mobiles

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer