Customer service was excellent - willing to discuss, explain, and find answers to my questions. They were very patient and willing to bring in more service members to go over options. They were not ha... Toon meer
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Great, responsive service. Wish there was a financing method of payment by monthly instalments. EU buyers get destroyed by VAT, sad! Wish there were more variety, like asahi. Nonetheless great site fo... Toon meer
First time buying bulliion ever, tried bullion by post ireland company turned out to be very good any questions i had where answered by phone or email straight away all items where delivered .will ord... Toon meer
Hi ive bought from buillionbypost before, a grate website layout with so many class choices to pick from!! I have told a few of my friends about this website, fast delivery, i will be getting more sil... Toon meer
Bedrijfsgegevens
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4,6
Uitstekend
411 reviews
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Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Never received my package
Never received my package.
Dec update- I have put another review but I want to update this one too. After filing a complaint with them they kept giving me dates to wait for a reply from them. Finally when I called them after one of these dates (in October) suddenly I get a mail from this person Eva with a letter stating that they cannot offer me a replacement or a refund as they had delivered the parcel intact with my order. This was so unhelpful as I never received anything at all. They have robbed me of my hard earned money. I was starting to invest what little I had saved but seems like these people have even taken that from me and are not even offering a proper investigation and replacement. This is so stressful because at the end I am left with no money and no items that I order.
January update- I was contacted by bullion by post and finally they have refunded my money.
15 mei 2024
Antwoord van BullionByPost.ie
Dear Aditi
Thank you for your feedback. We have attempted to contact you by phone, but unfortunately, we were unable to reach you.
Our records indicate that the item was successfully delivered on the 24th of July.
We apologise if you were expecting the delivery to be faster. For any future orders, please note that we do offer an express delivery service to ensure quicker delivery times.
If you require any further assistance or need help with your delivery, please do not hesitate to get in touch. We are here to help and ensure you receive your order.
Best regards,
BullionByPost Customer Service
Received my small miniature Chinese…
Received my small miniature Chinese gold It is so small that I could not handle it. I am very disappointed and don't recommend Bullion By Post to any body. I was never made aware that what I was purchasing was tiny just a waste of money. I got caught and advise others to visit reputable gold dealers Don't be disappointed like me and my grandson
3 juli 2024
Antwoord van BullionByPost.ie
Dear Mrs. Coughlan,
Thank you for your feedback. We are sorry to hear about your disappointment with your recent purchase.
We would like to clarify that detailed product descriptions, including dimensions and weight, are provided on our website for all items. This information is available to help customers make informed decisions before purchasing. We strive to ensure our customers are fully aware of the specifications of the products they are buying.
We regret that you were unhappy with the size of your product. It is important to note that these items are indeed small and are often purchased for their novelty and collectability.
If you have any further concerns or need assistance with future purchases, please do not hesitate to contact our customer service team at 01 699 4396. We value your feedback and are here to help.
Kind regards,
BullionByPost
Customer Service Team
Delivery takes too long.
1 juli 2024
Antwoord van BullionByPost.ie
Dear Leonard,
Thank you for your feedback. As discussed over the phone, I am sorry that your parcel was unfortunately missorted.
We are looking into it and will provide you with an update as soon as possible.
Kind regards,
BullionByPost Customer Service
Easy and trusted service
It was my first time ordering here. The process was easy to follow, the instruction was clear as well. There were options to choose what I was looking for. Payment was easy and I got it in 5 working days (ordered Sunday and arrived Friday morning the following week) and can be tracked as well. Definitely will order again.
27 juni 2024
Excellent service
25 juni 2024
Easy process to purchase silver.
Easy process to purchase silver.
Delivery within 7 days.
18 juni 2024
Never had any issues
Never had any issues , prompt trustworthy service, product is well wrapped.
I'm ordering a few years now ,definitely recommend.
17 juni 2024
Very competitive prices
Very competitive prices. Good to deal with. I would highly recommend.
21 juni 2024
Very efficient and resolved any queries…
Very efficient and resolved any queries immediately
7 juni 2024
Delivery & Quality impressive
Delivered on time and product quality satisfactory, this is my 3rd time ordering from this site.A++++
19 juni 2024
Quick and easy to use
Quick and easy to use. The whole process took 5 working days. Happy with my purchase.
19 juni 2024
What a great company to deal with…
What a great company to deal with everything I would expect from a five star company and more.
19 juni 2024
Make it easier to tell where its coming from.
Your website says bullion by post Ireland. After buying I then realised its not in Ireland but the UK and gets send to France to come to Ireland!!
18 juni 2024
Antwoord van BullionByPost.ie
Dear Mr. Collins,
Thank you for taking the time to provide your feedback.
We apologise for any confusion caused by the shipping information on our website. To clarify, although we are based in the UK, our shipments to Ireland transit through France. This routing helps avoid any customs issues and additional fees for our customers due to the UK not being part of the EU. We are committed to ensuring transparency and customer satisfaction, and we appreciate your understanding. If you have any further questions or require assistance, please do not hesitate to contact us directly at 01 699 4396 .
Best Regards,
BullionByPost Customer Service Team
HIGHLY RECOMMEND THIS COMPANY
From the first telephone call to delivery we received 100% service. The knowledge and help we received was excellent from everyone concerned. We would certainly use this company again and highly recommend the company to everyone.
1 juni 2024
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