BullionGiant.com Reviews 

270
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Genuine PAMP gold bar delivered promptly. Ordered on Monday night -> Delivered on Wednesday. Additionally, it's priced slightly lower than what you might find with others. Great service. Will buy agai... Toon meer

Beoordeeld met 5 van de 5 sterren

I have ordered from this company 10 times. Easy to use website with competitive prices. Orders have always been delivered within 2 days, well packaged, signed for, before 1pm delivery. I have only ha... Toon meer

Beoordeeld met 3 van de 5 sterren

I just placed an order for the 31 August delivery benefiting from the discount they're offering. I spoke with the team and they seemed really helpful and reassuring. I've given 3 stars only because... Toon meer

Beoordeeld met 5 van de 5 sterren

Always buy from bullion giant , although shipping times are quite long their prices are realy good and they contact you via WhatsApp and email regarding any issues or delays. Their customer service... Toon meer

Bedrijfsgegevens

  1. Goudhandelaar

Over BullionGiant.com

Geschreven door het bedrijf

logo

BullionGiant.com specialise in providing Gold Bars from the top brands at the very best prices in the UK. 
We are based in Central Manchester. BullionGiant.com only sell Pure Gold, no other metals or jewellery, which means we can pass on massive savings to you. 

We sell all the Top Brands: Umicore, Heraeus, Metalor, PAMP, Valcambi and The Royal Mint.

All our gold bars are Brand New and LBMA (London Bullion Market Association) Approved and all VAT FREE

Our Dynamic Pricing means that you will always get the Best Possible Price

We have no hidden costs, the price you see is the price you pay which includes Free Insured Delivery.

Our friendly team are always happy to help with any questions and are available Monday-Friday from 9am-5pm by calling 08004332424.

You can even contact us on WhatsApp, 07747246247.

We want to make buying and owning gold bars as simple as possible and have various payment options available. Card/Bank Transfer/Crypto.  

buy gold

FREE Insured Shipping on ALL Orders

No Hidden Fees

Completely FREE, Full Insured and Tracked Delivery. No Surprises when you get to the checkout. The price shown is the price you pay.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

270 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(270)

129 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience, high value purchase completed 25/04/2025 collected in person great customer service highly recommended

25 april 2025
Review zonder uitnodiging
Logo BullionGiant.com

Antwoord van BullionGiant.com

Thanks so much for the lovely review. We’re really happy to hear you had a great experience and appreciate you trusting us with your gold purchase. It means a lot to us, hope to welcome you back again soon.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Very quick delivery. Product well packed, protected against damage...
Good job...
Will definitely purchase more in the future

22 april 2025
Logo BullionGiant.com

Antwoord van BullionGiant.com

Thank you for your review. We're pleased to hear you were happy with your purchase and truly appreciate you choosing us for your gold investment. We look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Exceptional customer service

The team were so helpful and patient and supported me with purchasing gold (even though my bank made things very challenging). Thank you again for all your help. Excellent service.

17 april 2025
Review zonder uitnodiging
Logo BullionGiant.com

Antwoord van BullionGiant.com

Thank you for your review. We're really pleased you were happy with your purchase and grateful you chose us for your gold investment. We also appreciate you sticking with us through the banking challenges, it means a lot to us.

Beoordeeld met 1 van de 5 sterren

THE MOST UNPROFESSIONAL AND DISRESPECTFUL COMPANY EVER DEALT WITH!

I had high hopes for this store but I feel so let down. I tried to make an order several amount of times and it wasn’t working. Registering with Bullion Giant and making a payment deemed to be so difficult. In the end, I chose to “pay securely via my bank app” (this meant a bank transfer to bullion giant as a beneficiary). My money was taken out of my bank account and the website stated that the payment had failed. No authorisation or confirmation was sent to my email because an account wasn’t even created. The order didn’t go through although my money was taken. I tried to contact via chat but I was told that the team are closed until Tuesday due to Easter bank holiday. However, I did eventually receive an email from a colleague saying that no order was found. I had to phone my bank to get the payment reversed and luckily in this case I was able to. Had it gone out into pending transactions and not as a faster payment, it would’ve caused me even more trouble. I doubt I’d be using this website going forward.

Update:

Bullion Giant violated Trustpilot guidelines by requesting me to remove my negative review. Following my refusal, the company wrote a response to my review that was illegal and harmful and threatened me that they would go to Trustpilot (which they didn’t do). I was then the one who decided to open a case with Trustpilot to defend myself and my reputation following their slander. Trustpilot conducted an investigation using all the evidence provided to them and temporarily hid my review, along with the companies response. Trustpilot concluded the investigation with:

“Following our previous communication and a thorough investigation into the company’s reply to your review, we would like to inform you that their response has now been removed as it was found to contravene our guidelines on defamation. The reply is no longer visible to the public.

Additionally, we’re pleased to confirm that your review has been reinstated and is now shared on the platform once again. Your experience is one that resonates with many others, and we truly appreciate your contribution in helping others make informed decisions.”

The business has since posted a second response after the first one was removed by Trustpilot. Everything they have responded with is a contradiction to their initial response and how they dealt with the situation. They are dishonest and fake, I would recommend avoiding them at all costs.

19 april 2025
Review zonder uitnodiging
Logo BullionGiant.com

Antwoord van BullionGiant.com

Hi Mimi,
I’m really sorry to hear that you’re unhappy with your experience. I’ve looked into the order and communication trail, and it seems there were several attempts to place an order, but unfortunately, the bank declined the payment each time.

Our payment system includes security measures designed to protect both our customers and our business. This means that additional verification is required, typically through a text or in-app approval, which is standard practice across most online retailers. Without that verification, we’re unable to accept the order.

I also noticed that you reached out to our live chat team over the bank holiday weekend. You were advised that someone would be in touch on Tuesday when the office reopened. However, our sales manager actually reached out to you the same day in an effort to resolve the issue sooner. We understand you were expecting contact on Tuesday, and we're sorry if this caused any confusion. We genuinely thought reaching out earlier would have been helpful and appreciated.

We’ve done our best to assist and resolve the issue, but unfortunately, as the bank declined the payment, this was something outside of our control. We’re truly sorry for any frustration this caused.

If there’s anything else we can do or if you’d like to try placing the order again, we’re here to help

Beoordeeld met 5 van de 5 sterren

Great experience

It was first time experience but was supported in every steps before and after and on time delivery as promised.
I will definitely recommend this to friends and Families.

3 april 2025
Beoordeeld met 5 van de 5 sterren

Faithful/Honest

It is not my first time bought bullions from BullionGiant.
They are honest and lowest price.
Arrive by tracking post and on time.

28 februari 2025

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