EE Business Reviews 

284
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Started off with great service but recently it’s been terrible. Paid for roaming abroad and charged twice as well as the foreign networks not connecting. Tier 2 support finally resolved but the way I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thomas was a wonderful representative of EE. He not only converted a physical sim to an eSIM, but also sent spare SIM cards for future activations for our business. He thoroughly reviewed our calling... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had problems connecting whilst on holiday due to having not long upgrading phones, a lovely Scottish lady Nadine was fantastic she had us sorted in no time at all felt like an old friend by the tim... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having had the runaround from BT and then EE I was called by Carol. What a totally different experience. This lady listened to my problem, has, I am sure solved it and has sent an email to confirm.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoonmaatschappij
  2. Mobiele netwerkaanbieder
  3. Telefoon- en internetdienst

Geschreven door het bedrijf

Stay connected with the UK’s most reliable network, offering the fastest speeds and unbeatable 5G coverage. Whatever your business size — from 1 employee to 10,000 plus — we will tailor a complete mobile solution that keeps you connected and boosts productivity to meet your business goals, and all on the UK's best network.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

284 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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3,5

Alle reviews

(284)

160 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I called in and spoke to Kul to port a…

I called in and spoke to Kul to port a number in for one of my business lines the process was seamless and as someone with techno phobia she was great

17 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Darren,

We're thrilled to hear your number port was seamless. Thanks for taking the time to leave this excellent review, we'll share this with Kul and the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

Very efficient from the team at EE…

Very efficient from the team at EE small business . Seamless and quick .

17 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi David,

Thank you for your excellent review. We'll share your feedback with the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

I actually got to communicate with a…

I actually got to communicate with a real person who was not only sympathetic to my issues but he went above and beyond to sort them out. Than you so much Chris Essler. EE had a chance to win a customer for life or lose a customer for life. Chris on behalf of EE definitely won a customer for life. Thank you Chris.

17 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Dave,

Thanks for this excellent review & your kind words. We're thrilled to hear you had such a positive experience and we'll share your kind words with Chris and the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

Carol Outstanding customer service

Thank you Carole for your outstanding service this morning and explaining things clearly to me now I understand the situation with roaming charges.

Your service is a credit to EE

Thanks once again

Mr Irwin

16 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Mr Irwin,

We appreciate your kind words. Thanks for taking the time to leave this excellent review. We'll share your feedback with Carol and the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

Carol an outstanding operative.

The operative Carol was extremely helpful. She was friendly courteous and professional. Carol sorted out my query immediately when I had spent nearly 15 minutes on line trying to get it sorted. Carol is a credit to EE.

15 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi James,

Thanks for this excellent review and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

All was resolved very quickly and…

All was resolved very quickly and efficiently by Carol

12 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Alan,

Thanks for this excellent review and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

She has a very friendly voice and was…

She has a very friendly voice and was very understanding and patient with my queries.
She resolved the issues I had very quickly. Thank you Carol!

12 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Simi,

Thanks for this excellent review and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

Carol was very helpful and…

Carol was very helpful and professional. It was good to hear a friendly voice in my favourite accent (Scottish) she solved my question and also offered sales advice which leaves me feeling confident in using EE in future. Well done hen!

11 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Ray,

Thanks for this excellent review. We're thrilled to hear you had such a positive experience and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Beoordeeld met 1 van de 5 sterren

Incapable of turning warm business into customer

Called EE Business Sales team and spoke with Diana. She went through all plans and said she would email me. NO EMAIL
I called again four days later and asked her to email me. Whilst not only forgetting who I was, she said she would email, NO EMAIL
I called a third time FFS, this is new business coming to you as a warm call from someone who wants your services and you cant be bothered sending an email. I gave up after the fourth call and the moody person stating that she gave the message last time. I guess this sums it all up. Lack of customer respect and inability to deliver their service. If Diana worked for my company, I would fire her.

9 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Richard,

We’re sorry to hear about your experience. We’d be happy to investigate this further. If you could reply to our request for further information, once received, we’ll do our best to support you.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

Quite a complicated change of ownership…

Quite a complicated change of ownership issue, closing accounts, opening new ones.

Carol at EE sorted it all quickly and professionally with a lovely manner

11 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Mario,

Thanks for this excellent feedback. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

Carol super helpful and knowledgable

Carol super helpful and knowledgable. My query was handled very quickly.

11 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Robert,

Thanks for this excellent feedback. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

Carol @ EE Business

Carol @ EE Business - was very helpful and friendly and sorted out the issues straight away without the need to transfer me to various people. Thanks.

10 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Clarkson,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

EE adviser Carol

Carol helped me today with getting roaming set up on my iPhone for when I go on holiday. She was quick, efficient and helpful

10 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Tracey,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

Helpful in changing admin

Helpful in changing admin

10 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Angie,

Thank you for your feedback. We'll share your feedback with the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

Carol was very helpful and…

Carol was very helpful and professional, she persivered with my request, I was very satisfied with her service.

9 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Robert,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

Carol was excellent

Carol was excellent. She understood my query and resolved it with empathy. Thanks very much.

9 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Claire,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

Good Customer Service

Very helpful and sorted my requests promptly

9 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Tom,

Thank you for your feedback. We'll share your feedback with the team.

Best wishes,
EE Business

Beoordeeld met 5 van de 5 sterren

Not only did they action my request…

Not only did they action my request seamlessly, they actually listened and made me feel they cared and were interested. Not once did I feel rushed off the phone to get their next call - outstanding customer care!

9 september 2025
Review zonder uitnodiging
Logo EE Business

Antwoord van EE Business

Hi Lucia,

We're thrilled to hear your problem was resolved. Thank you for taking the time to share this excellent feedback.

Best wishes,
EE Business

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