EE Business Reviews 

Our Account Manager Joyce and the Small Business Development Team have been very responsive to requests with a very quick turn around on everything I have asked, the communication is excellent and always keep me informed. A very good start!!

Thomas was a wonderful representative of EE. He not only converted a physical sim to an eSIM, but also sent spare SIM cards for future activations for our business. He thoroughly reviewed our calling plans as well. Thomas rates an A plus! Well done!

Carol was spot on. Very helpful and friendly. My request was sorted in record time. Very pleased with the service. Thank you

Carol, was really helpful

I seriously regret moving my network provider to EE and I'm desperate to leave. They have cost me so much stress, time and money. They are unable to link my phone number to my EE account. Despite spending hours on the phone with customer support, being passed from person to person and given countless false promises, the issue is still not resolved. The other negative reviews here suggest this is a common problem.

That means I have to manually call just to receive my bill each month.

Recently my phone stopped working and I had to transfer my eSIM to a new phone. With other network providers that would take minutes, but due my EE account being broken, I had to wait 5 days for a QR code to be sent through the post! This has cost me money. Completely impractical for a “business” service.

EE, if you are reading this, please let me leave my Sim only contract without penalty as your service is simply broken. You are unable to provide basic account functionality. I would have left within the contract cool-off period had your customer support mislead me into believing the account issue would be resolved 'within 10 days' but months later its still a problem.

Denise Gorman was very helpful, quickly resolved my business query.

Brilliant service from the team as always!

Shari Mackinnon was fantastic she offered great advice on the best business mobile package, spent time going through our mobile lines and answer any question I had. With her time and advise with had a better package and saved money!

Karen was absolutely superb, a credit to the EE customer team. Thank you

Karen was easy to talk to and sorted out my issue straight away

Thomas was really helpful with the forms we need and made everything very simple and easy!

My requests are always dealt in a timely manner, usually within a couple of hours. The team always know how to fix my issues.

Spoke to Sophie in small business dpt for ee I had the run around from ee for 2 weeks until I spoke to Sophie she managed to get my problem resolved straight away I want her to get a pay rise she is a credit to the comoany and she should be recognised so if any one in small business dpt sees this please give this lady a pay rise !!!

Karren was nice to deal with & very knowledgeable & professional

Fantastic service from Carol!
Thank you for sorting things out for me. Would 100% recommend EE

Carol, you’re a star! Superb service, very professional and sooooo helpful, thank you very much

I wish every person in a call centre type environment was like Nadine.

Friendly, personable, and professional.

The advisor was very helpful professional and very polite
She was a joy to speak with
A brilliant customer service person to have working for EE
She definitely should be earmarked for promotion
10 out of 10 EE 👍

Carol was very helpful & resolved the issue promptly