Facebook Reviews 

Absolute total shambles. The whole site is awash with scams, frauds and being run as a platform for crooks.
FACEBOOK, SORT THIS MESS OUT OR SHUT IT DOWN.
YOU ARE DISGUSTING

What didn't go wrong? Adding or deleting ads is hit or miss. Marketplace "buy now" buttons that we didn't add, and unwanted automatic shipping with USPS, a service that we don't use for our oversized model shipping. Deleting an out-of-date business page on demand is impossible, there's always a delay, and ads can be rejected for who knows what reason with the arbitrary rules set by the Silicon Valley sycophants who set up this mess. Meta needs to go back to Beta until they debug and figure out how to make a business site run.

Full of Bugs and Errors. Their meta support team is just drama they do nothing to solve your problem. And most of the funny thing is that there are very basic problems bugs in the system and they are unable to resolve them. Extremely worthless. My facebook page is unable to activate Call to Action button so that I can redirect my traffic to my website but they have disabled this feature. And when I contact their so called meta support centre they say we can't do anything.

Literally, no way to get official support. No way to contact. There is no way to resolve any issues of any sort.

Having pixel issues for months with no available assistance.

all I wanted to do was set up a shop in FB to sell handmade items and have it connected to my IG account, the interface is bloated, full of bugs, needlessly difficult and doesnt work. other complaints confirm that its not me its FB BS, I spent countless hours on support chat and phone calls to no avail. in just a few hours I was able to set up a store on Michaels new Maker Place, upload my items, set up shipping, and go live. so easy... FB business suite is an epic failure. I had to put a pinned post on my business page to not even bother using the "shop" tab. how embarassing.

Should be called lesbianbook full of sick women stalking other women worse then men this site needs to be shut down permanently

Facebook/Meta business suite is a confusing mess, and after so many years it's still full of glitches. To make things even worse, their service level is unbelievably mediocre.
Issues with FB has been going on for years, but it keeps getting worse and worse!

Very very complicated to get my head around it. Not intuitive at all, Facebook must do better!

Absolutely terrible. We suddenly lost access to both our business account and one of our business pages — through no fault of ours.

You'd think it would be simple for support to re-establish access for a business, but three (3!) weeks later nothing has happened. I have written with support maybe 10 times, and every time I receive a copy-paste answer in broken English, usually starting with "I hope you're having an amazing day" and then moving on to "the Internal Team is working on it".

No time frame is offered. Not a word about what might have happened. Nothing. Just the same bot-sounding answer from some first-line-of-defense-support-centre-in-a-faraway-place. For three weeks now.

My companies have spent 10s of thousands of dollars on advertising on Facebook, yet this is the level of business support you can expect when something with Facebook's own platform breaks.

AUGUST 2nd 2023
An update to illustrate the absurdity of Meta's support. It has now been almost two months since we lost access to our business account. No updates are shares by Meta, but if you write them they will reply — always with meaningless platitudes in broken English. The whole thing is quite Kafkaesque. Latest message:

"We already seek them immediate assistance therefore, we further seek an additional amount of time for us to get back to you as this is to make sure that we provide you the exact resolution. We wish you and your business well. Have a great day!"

Poco intuitivo, scarsamente funzionante e molto limitante. Se non fosse necessario per l'ADV, non lo userei mai.

Terrible company. We spend over £50 a week on adverts. They have switched to computer editing your adverts so they never work properly. We have lost £1000's in business due to their computer errors which they admitted too. They refuse to compensate us for the errors.
We have now switched to a different on line company which so far is better than Facebook Meta
Stay away from Meta as it is a waste of money

Worst experience I've ever had with an app. Also, their support is non-existent, all the other reviews are correct. How this scam app is not yet bankrupt is beyond me. I guess they are very good at tricking investors, and people like me, who trust them cause it's a big name... There's no way you can be this BAD and still exist... it's WRONG! Something isn't right here...

Facebook hat nun alle meine Ausweisdokumente und alle meine Daten. Zusätzlich musste ich mindestens 3 Konten anlegen:
-Facebook
-Bussines
-Commerce

ES NERVT FACEBOOK/META

Ich will noch nur mein Geld für Werbung für mein Online-Shop ausgeben...

Nervend... Zeitraubend.... Programmierfehler auf der Webseite "/>"

"Verifizierung für XXXXXXX fehlgeschlagen
Wenn du glaubst, dass es sich um einen Irrtum handelt, kannst du deine ursprünglichen Informationen zur erneuten Überprüfung einreichen oder deine Informationen aktualisieren und es noch einmal versuchen."

"Dein Shop weist 2 Probleme mit dringendem Handlungsbedarf auf
Um die nachstehenden Probleme zu beheben und keine Angebote zu verpassen, ist eine Handlung erforderlich."

Und die Überprüfung dauert schon seit 3 Tage:
"Wir überprüfen deinen Shop
Wir führen eine Standardüberprüfung durch, um sicherzustellen, dass dein Shop unsere Nutzungsbedingungen für Verkäufer einhält. Kunden können deinen Shop durchsuchen, sobald er genehmigt wurde."

Ich warte jetzt seit 4 Wochen auf eine Antwort vom Support . Mein Werbekonto würde direkt nach dem Erstellen gesperrt ohne Grund . Keiner meldet sich nach mehrfacher Anfrage . Ich habe keine Möglichkeit auf Instagram oder Facebook Werbeanzeigen zuschalten. Absolut unmöglich !!!

Io non mi capacito di quanto possano essere inetti i cervelloni di FB. Forse ci lavorano i tirocinanti perche non funziona niente e il servizio che danno FA SCHIFO e mi vergognerei fossi loro. Poi ti chiamano per appiopparti i servizi a pagamento, ma con questi presupposti neanche morta! Dovrebbero solo accettare che FB è un ricovero per anziani e non può mometizzare, facciamo prima.

Their meta business suite tool sucks. Whenever, I use it, it seems like I entered in the world of internet explorer. It takes quite a lot of time for every function to work and some times I gotta reload the page a couple of times just to make sure that the information is properly submitted and processed. They need to fix the bugs and improve its user experience.

I have ordered from more than 6 advertisers from Instagram and facebook now. Only 2 out of the 6 were legit companies. All of the others were scammers. Sending items that were not as ordered or not sending them at all. I report them to META and they won't even ask for proof that they are scammers and are ripping people off.

Junk platform, often without reason to close your advertising account.

SUPPORT KNOW NOTHING ABOUT BUSINESS, THEY SAY THAT THEY WILL CONTACT YOU BACK BY PHONE AND DISAPPEAR, BECAUSE THEY DON'T KNOW ANY ABOUT ANYTHING...

1 BM HAS BEEN HACKED NO ONE HAS ASSISTED ME TO GET IT BACK
AND ANOTHER BM GETS DISABLED FOR VERIFICATION ID I SUBMIT VERIFICATION ID AND IT WAS REJECTED FOR NO REASON AND I'M NOT ABLE TO SUBMIT ANY VERIFICATION AGAIN

AFTER SPENDING 9 MILLION ON FACEBOOK I'M STILL WANDERING IF THIS PLATFORM SHOULD BE ON MY PLAN FOR 2023, I THINK I WILL MOVE COMPLETELY TO TIKTOK