Business First International Inc. Reviews 36

3. I trusted Business First International Inc., but my experience has been very poor. I made payment and I am still waiting for them to fulfill their promise.

Very disappointing experience with Business First International Inc. I made a payment expecting them to deliver what was promised, but nothing has happened. I am still waiting and there has been no proper solution.

Edward Carter was excellent in following up on my business class trip to China and Southeast Asia. His communication was timely and professional, making the entire process smooth and stress-free.

I have used discount business class tickets for over 12 years, and their staff have always booked me on top airlines at the cheapest business class rates. The team is very knowledgeable and has helped me save a ton of money over the years.

Stephanie was incredibly responsive and made adjustments to our business trip to Singapore with ease whenever necessary.

One year later … still no sign of a refund despite assurances by the company that they will do a refund for not issuing airtickets although payment was made in full in April 2024.

How long more do I have to wait for the refund?

Update on the below. Still no action. Still no refund. Its a scam. Have contacted the US Federal Trade Commission (FTC) as well as the UK Action Fraud Group. I will update when next action is known.

Paid for three business class tickets but got nothing!…
Paid for three business class tickets over a year ago. Once payment was received, they then tell me I have to wait until 2 weeks before the flight. This time came, and went, and then ignored emails. Booked another company. Followed up again after our return, still the same, promises, no concrete tickets issued. Cost USD11k. Now emails are ignored. Looking at options to get refunded others ways. Avoid them.

Booking my flight to Osaka was a piece of cake with Jon at Business First International. He found me a flat-bed seat with Japan Airlines, what would have been a much too long flight made so much easier. Slick service and a great price for business class. Jon's attention to details made everything so smooth. I definitely would use him again when booking my next trips.

Business First International made my trip to Paris and Nice so easy. The booking was quick, and the flights were smooth. I didn't have to think of anything. I will be using their services again for my next European trip.

Hong Kong to Los Angeles booking I used Business First International and everything went just perfect. Cathay Pacific Business Class suite is so spacious; lounge access makes waiting before a flight a pleasure.Business First International service was prompt, and every minute detail was well looked after. Felt like a VIP.

Amy was great with my booking with ANA. I had the most comfortable business class seats I have ever had from New York to Osaka! Amy was super responsive, and prices were very competitive. Will definitely book through her again. Thanks, Amy!

Booking flight with Business First International was quite easy. I had my doubts about the flat bed seats at decent pricing, but they did a great job with that. The service was quite quick, and everything was arranged in fast order. The bed on Qatar business class was so comfy! For what I paid, the price was quite decent and the whole journey from Toronto to Sydney was smooth. Will definitely come back for future bookings!

Our recent ticket booking experience for a last-minute trip to London with business first international was exceptional. Lucas took the time to listen to our travel needs and found us an amazing deal that met all our criteria, even during the busy holiday season. He was incredibly responsive to all my questions and demonstrated honesty and genuine care throughout the entire process. We highly recommend them for any future travel plans!

Our family trip from Singapore to London was an absolute delight from start to finish. Every moment of the journey felt extraordinary. Lounge access at every stop provided a luxurious escape, complete with gourmet food, refreshing beverages, and even shower facilities for added comfort. The flatbed seats on our flights made the long-haul travel incredibly relaxing, allowing us to arrive well-rested and ready for adventure. The in-flight meals were exceptional, offering dishes that rivaled fine dining experiences. Singapore Airlines truly stood out with their impeccable service and unmatched attention to detail. Traveling together as a family, we felt thoroughly cared for and pampered throughout the journey. It was a memorable experience that set the tone for a perfect trip.

Tina at Business First International was a joy to work with and exceptionally helpful. She expertly assisted us in arranging a three-day stopover in London on our return trip from Malta to the U.S., making the entire process smooth and stress-free. Her guidance saved us several thousand dollars compared to booking directly with a major airline—all while ensuring we flew with a top-tier carrier.

I flew business class to Lisbon on British Airways, and I have to thank Business First International for making the experience so effortless. They truly know how to take care of their clients.

Business First International helped me book my first-class flight to Geneva on Qatar Airways, and the entire process was smooth and easy. I’m so happy with their service!

My first-class flight to Zurich on Singapore Airlines was booked by Business First International, and the experience couldn’t have been better. Their rates are amazing, and the service is excellent.

Booked and paid with credit card in October for a trip to Asia but never get e-ticket issued. Agents keep telling me the issue is Singapore airline, not theirs. Then no more response either to my email and phone numbers on website are fake. Could not get hold of anyone. Stay away from this agency, a total SCAM. Wasted lots of time to chase the agent but disappears or not responding. A very frustrated experience other than losing my money.

I booked a business-class flight to Paris on United through Business First International, and it was perfect. The staff is friendly, and the rates are unbeatable. Highly recommended!