My whole experience was 5 star , I ordered late for my anniversary , I emailed to ask about jumping the queue , they were very helpful and super quick to reply via email. Subsequently it arrived in go... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I chose the sweeping heart design wedding card because it reminds me of a tree we have seen every year on holiday in Scotland since our granddaughter was 12/13years old, she gets married in 2027 an... Toon meer
I was looking for a special card for my daughter’s 11th wedding anniversary and came across Butterfly Designs. These are beautiful cards good quality with the option to personalise your chosen card.... Toon meer
Super-quick response for quite an urgent custom order that I did have some queries on. Arrived quickly, packaged safely. Sometimes when a business says “if you need help contact us” you w... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
A beautiful selection of family trees and other handmade gifts
Contactgegevens
Verenigd Koninkrijk
- Info@butterflydesigns.co.uk
- butterflydesigns.co.uk
4,5
Uitstekend
194 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The card itself was lovely but …
The card itself was lovely but the box I paid for was of a poor quality, not worth the extra money. The delivery was very slow although I have paid for the first class post.
30 oktober 2023
Very pleased.
12 oktober 2023
Returning customer
Returning customer, ordered a beautiful card for my parents anniversary. Highly recommend for a card with a more personal touch.
16 september 2023
I got what I ordered
I got what I ordered, looks well made and delivered quickly and safely.
22 september 2023
Really lovely item
Really lovely item. My wife thought it was brilliant. Excellent design and construction. Very safely packaged and received quickly.
31 augustus 2023
Answered my questions promptly
Answered my questions promptly, and willing to change the wording as best they can. Delivery time was in the time scale they advised.
3 september 2023
Very disappointing with this order
Very disappointing with this order, hasn’t arrived in time for the anniversary, still waiting.
I have ordered in the past and delivery was just a couple of days, was pleased with previous card and was the reason I used this site for a special anniversary card but I won’t use them again.
20 augustus 2023
Antwoord van Butterfly Designs
Hi Maureen
Thank you for your review, due to being on holiday for a week with my family, the date your order was due to be dispatched was clearly written on the website when you made your purchase, unfortunately as I am a small home business handmade seller it is only myself that makes the cards and frames. I do normally dispatch my orders within a day or two when I’m not on holiday.
Kind regards
Annmarie
Beautiful personalised card
Beautiful, good quality, personalised card. Reasonably priced.Arrived quickly.
17 augustus 2023
Reasonable prices,good quality.
Very pleased with product..Would buy again from this company..Thank you for excellent service.
2 augustus 2023
We were delighted with the simple…
We were delighted with the simple quality of the design.The personalisation is excellent.
We intend using your products again.Thank you so much.
5 augustus 2023
Really personal interaction with this…
Really personal interaction with this seller. I got the date wrong with my gift and she was able to send me a replacement date to change it. And at a small cost. So impressed.
27 juni 2023
Lovely product,lovely friendly service.
Dialogue was prompt, courteous, kind and professional.
Product was as viewed and well presented and packaged.
The only tiny downside was not the responsibility or fault of Butterfly Designs, but rather Royal Mail who managed to deliver a little late in the day despite Butterfly, posting 1st class in ample time. Nevertheless my wife was very pleased with her card,so, happy days.
21 juni 2023
Lovely product and very quick shipping
18 mei 2023
Excellent service and quality product
10 mei 2023
Exactly what I ordered!!
Most helpful and answered questions quickly. Service very quick and of a great quality. Would highly recommend!
30 april 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.