Easy to navigate website and well priced parts. Bought 2 items, one delivered through DPD arrived quickly, the other through EVRI took some time and enquiries, but got to me eventually. Very happy wit... Toon meer
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Lees wat reviewers zeggen
After having problems locating necessary parts for an increasingly rare vehicle. Found parts I needed in stock from here. Delivery was a few days, but before could get booking for repairs with gar... Toon meer
Bedrijf heeft geantwoord
I bought car parts from autodoc, which turned out to be incorrect for my vehicle. Andrew, at autodoc agreed to their return for refund, although they were in fact beyond the normal returns window.... Toon meer
Bedrijf heeft geantwoord
Ordered parts on what thought was UK company on 23/08/2026 as needed part urgently - car booked in for repair on 28/08/2026. Now 01/09/2026 and still waiting part. Car booked in 02/09/2026 for repair... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Buycarparts.co.uk is one of the leading car parts online shops due to a long-term experience and thousands of satisfied customers. Make yourself sure with our service as well as excellent price offers. A large variety of manufacturers and high quality auto parts guarantee mobility of your vehicle and safety on roads. Count on branded car spare and Buycarparts.co.uk as a reliable auto parts supplier.
Contactgegevens
4,0
Goed
2K reviews
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Antwoord van Buycarparts - Great Britain
Hello Jim!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Buycarparts Team
Easy to find the part I was after
Easy to find the part I was after, got it at a good reasonable price, easy to order and delivered quickly
7 augustus 2024
Antwoord van Buycarparts - Great Britain
Hello!
We are very glad that your cooperation with us has brought positive emotions. Please, feel free to contact us again.
Best regards,
AUTODOC team
The parts were good quality but the…
The parts were good quality but the delivery cost was quite expensive.
1 augustus 2024
Antwoord van Buycarparts - Great Britain
Hello!
We want to thank you for your time and positive feedback!
Please note that for orders above £ 140 shipping is free of charge.
Feel free to contact us if you have any questions.
Best regards,
Buycarparts Team
Ordered a tyre which tracking proves…
Ordered a tyre which tracking proves did not arrive from Germany. The courier returned the item to the warehouse. After three weeks realised I had not been issued my refund. Navigated a dreadful customer service bot inly to be told that I would not get my refund until the item was returned to the warehouse. Tracking proves this was never delivered to my house. I am now £100.00 out of picket and had to buy a tyre in the UK. AVOID at all cost as this company are thieves.
31 juli 2024
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hi M'Lady Warner! We are deeply sorry for the inconvenience caused. We'd appreciate it if you could update your review to let us know if there has been any headway made on this, and if not, you can let us know more about your issue on trust@buycarparts.co.uk. Best regards, Buycarparts team
This company is a total joke don't…
This company is a total joke don't waste your time, been over a year never delivered and no refund. just keep ask for bank details again and again. total scam
30 juli 2024
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hi!
Thanks for your feedback. We're sorry that you've faced any inconvenience.
Please note that all we need to issue a refund is your bank details. We never ask for any personal information and we do not hold your money.
Our Quality Control Manager will contact you at the nearest time once again to request the necessary information and assist you with your refund.
Best Regards,
Buycarparts Team
My item was delivered to somewhere in…
My item was delivered to somewhere in France, not my UK address…have asked for a refund and similar to others have been told I will get it when the item gets back to there warehouse so I will likely need to contact my bank. Things go wrong but when it does your customer service processes shouldn’t make a customer wait for a refund due to your chosen courier and/ or internal processes being a mess.
22 juli 2024
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hello Daniel,
Sorry to hear about your experience.
Our Quality Control Manager will contact you as soon as possible in order to clarify the issue and help you.
Best regards,
Buycarparts Team
This company is based in Germany and is…
This company is based in Germany and is part of Autodoc (who I have used befroe and found to be ok). However a recent order for a motorcycle tyre did not go well. I knew the delivery would take longer and that was not a problem, however on checking the tracking, after clearing customs the tyres were stuck in the same DPD warehouse in Germany for 6 days. The only means of contact is via a chat bot system, where eventually you get to chat to a human. They promised to investigate and email me an update (no email received) checking tracking the next day - item was being "returned to sender". So I asked for my money back. I am told,they can't issue a refund until the item is received back in their warehouse and checked! They then tried to say I had cancelled the order! I explained the item had never left Germany, but you are trapped in a system where nobody cares. I rasised a dispute with my credit card company to get my momey back. This is not a scam company, just one with very poor customer service when things go wrong. I would not use them again.
7 juli 2024
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hello, We are sorry to hear you faced any inconvenience. Our quality control manager will look into the issue that occurred and get back to you in the shortest term. Best Regards, buycarparts Team
Selling genuine parts.
22 juli 2024
Antwoord van Buycarparts - Great Britain
Hello Michael !
Thank you for your positive feedback!
Best regards,
Buycarparts Team
Great service quality parts
24 juli 2024
Antwoord van Buycarparts - Great Britain
Hi James!
Thank you very much for your time and appreciation.
Best regards,
Buycarparts Team
Antwoord van Buycarparts - Great Britain
Hi Manish!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Buycarparts Team
Well packed and prompt delivery
26 juni 2024
Antwoord van Buycarparts - Great Britain
Hello Arjun!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Buycarparts Team
Seriously unimpressed
when you order with expert check after putting you registration details in. you ALWAYS get an email saying those parts dont fit your vehicle and are OFFERED PARTS THAT ARE SUSPICIOUSLY MORE THAN TWICE AS EXPENSIVE . So why list them for your cars registration. They then ask if you want to pay extra for the alternative parts knowning that you just want your car fixed ASAP. Bought the parts as i need my car for work ASAP but i will NEVER use these scammers again. Also there seems to be no phone contact number on the site and they provided no order details or tracking detail. But they were quick enough to take my money
4 juli 2024
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hello David!
We are sorry that you had such an impression of our company. Our goal is to provide each of our customers with quality parts at the best prices. If you don't trust us, you can check the compatibility of the parts with your car yourself. This can be easily done using OEN . We strongly suggest you always check OEN references in the product's description.
And you can always provide our support team with your VIN-code in order to find needed parts. Feel free to contact us on trust@buycarparts.co.uk whenever you need assistance.
Best regards,
Your Buycarparts team
Parts come from abroad and will take time to arrrive
Please be aware that your parts will come from Germany and will take several days or more to arrive. This company is in fact AutoDoc under a different name. The company title is misleading - it's not GB! There's nothing wrong with the parts, just the lack of transparency over the delivery time.
24 juni 2024
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hi Philip!
The information about us is open and is available on our website for your review:
https://www.buycarparts.co.uk/company
If you've enjoyed our products, leaving a positive review would not only make our day but also help others discover the great experience we strive to provide.
If you have any questions do not hesitate to contact us at trust@buycarparts.co.uk.
Best regards,
Buycarparts team
This is a scam website. Do not order from them
I placed an order and payment was taken but I received no confirmation email and the items have not been delivered. I contacted customer services and received an automated reply but no answers to my questions. This is a scam website. Do not order from them.
15 juni 2024
Review zonder uitnodiging
Antwoord van Buycarparts - Great Britain
Hi Louise!
Please check your spam box, maybe all email notifications went there.
Please clarify what questions did you have? We'd appreciate it if you could update your review to let us know when you receive the order, and if not, if you can let us know more about your issue on trust@buycarparts.co.uk.
Best regards,
Buycarparts team
Great service
Great service, genuine parts, delivery could be quicker, 7 days from order to delivery is fairly long for a UK - UK order.
20 juni 2024
Antwoord van Buycarparts - Great Britain
Good afternoon! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, buycarparts Team
Audi A3 service parts
First time buying from this platform and am impressed the order processing time and timely communication. Overall, am happy with the purchase and service offered.
15 juni 2024
Antwoord van Buycarparts - Great Britain
Hi there Mwamba!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Buycarparts Team
The ‘go to’ site for all your car parts
It was easy to negotiate around the website. Paid extra for expert to make sure the part I’d ordered was suitable for my car .. most reassuring. Thank you for a quick, easy and professional service. You are my ‘go to’ site for any other parts I need. Highly recommend you as a supplier that offers speedy delivery. Brilliant !!!!
28 mei 2024
Antwoord van Buycarparts - Great Britain
Hello Elly! Thank you for your kind words and appreciation of the quality of our work. Your feedback - is the best reward for us. We are looking forward to seeing you in our online store. Best regards, Buycarparts Team
Antwoord van Buycarparts - Great Britain
Hi. Thank you for your feedback! We appreciate your opinion and will definitely take into account your comments. Best regards, buycarparts Team
Antwoord van Buycarparts - Great Britain
Hello,
thank you for your feedback!
Best regards,
buycarparts Team
excellent price and the delivery was…
excellent price and the delivery was absolutely outstanding delivered next day
8 mei 2024
Antwoord van Buycarparts - Great Britain
Hi Garry!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5*
Best regards, Buycarparts Team
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