We had a days trial of many different boards, decided on a make and model and with the help of Conor we were able to purchase the board we needed from Buywake. Great system. Thanks again to Conor rea... Toon meer
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Lees wat reviewers zeggen
Returning the item that didn’t fit was straight forward, however not entirely happy to pay for this. Good contact, when the second delivery was delayed due to problems with the courier DHL.
The first time I have used this company. It has a great range of products at very competitive prices. The life jacket that I bought is a "traditional" one - ideal for sea and river kayaking. No bells... Toon meer
Excellent quality. Recently bought variety of wetsuits, summer and winter from Mystic range. Really superb quality both summer and winter thickness and material great buy at a really reasonable... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Buy Wake we have the right product for you, ready for next day delivery. We pride ourselves in providing the highest level of customer service, matched with top quality knowledge. Whether you are new to riding or an experienced watersports enthusiast, we are here to help our customers find the right product to boost their time on the water.
Contactgegevens
The Sidings, New Line Industrial Estate, OL13 9RW, Bacup, Verenigd Koninkrijk
- 01202 237306
- sales@buywake.co.uk
- buywake.co.uk
Kind and responsive and fast shipment
Kind and responsive and fast shipment. Good customer service.

Antwoord van BuyWake UK

Antwoord van BuyWake UK
Great products at great prices
Great products at great prices. Quick delivery along with very good customer service. Highly recommend.
Great company
Great company - responsive and gave good advice on which board and equipment to purchase.
Not happy having to pay £10 to return a…
Not happy having to pay £10 to return a wetsuit. £5 for postage and £5 for cleaning the wetsuit (which I never tried on) surely washing the product makes it second hand?!

Antwoord van BuyWake UK
BE WARNED
BE WARNED!
I cannot believe you nave to pay £10 to return a wet suit to this company, I didn’t even try it on. Didn’t like the style as it looked different from from the image online plus I could see it was too small, the sizing on the guide is totally out.
Will not be ordering from this company again, Amazon sell wetsuits so I’ll purchase one from there.

Antwoord van BuyWake UK
Good gloves and promt delivery 👍
Great experience thank you.
Excellent quality
Excellent quality. Recently bought variety of wetsuits, summer and winter from Mystic range.
Really superb quality both summer and winter thickness and material great buy at a really reasonable price. At checkout I was lucky enough to be able to be offered a discounted Mystic Neoprene hoodie. Amazing value for money. Really good quality and fantastic addition to the wetsuits.
The customer service is outstanding. I had bought an item then very quickly realised I had forgotten to add a purchase after checkout. I went ahead and bought the second item seperately incurring two delivery charges. I immediately contacted Buy Wake via email and asked politely if there was anything they could do. They kindly refunded one of the delivery charges and sent both orders in one delivery.
I was extremely impressed with how quickly they replied and how kind they were its not often in my experience these days to get a reply from a 'human' so incredibly quickly if in fact at all. The items actually arrived the following day. Excellent service and fantastic quality water sports gear.
I would Highly recommend Buy Wake.
I would give 10 stars if it were possible.
Expensive returns process.
I placed an order for short sleeved wet suit and the next day I received a company email suggesting that ordering two different sizes might be diligent as around 50% of customers order the wrong size which I did.After deciding which size to keep I started the returns process and that’s when I discovered it would cost me five pounds to return the item plus another five pounds for a handling charge,ten pounds in total ! So buyer beware.

Antwoord van BuyWake UK
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