All staff at lordshill are amazing so friendly and always willing to help nothing is ever too much for them x
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My Mrs wanted to go to bingo for her birthday! We went to the Buzz Bingo in southampton, was a first for me. It was great fun! Hats off to the guys on the front desk, they said they were 2 staff shor... Toon meer
Bedrijf heeft geantwoord
First time I visited a club the staff were very friendly. I enjoyed my self .except I didn't know I had to pay as a disabled driver to park my car and got a parking fine which upset my night
Bedrijf heeft geantwoord
I went there today and won i called my number and put my hand up with the ticket the man looked at me. So we waited and waited for our money and no one came so we went to the front and they said we di... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contactgegevens
Lordshill District Centre, SO16 8HY, Southampton, Verenigd Koninkrijk
- 2380741117
3,7
Gemiddeld
12 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great evening out
Great evening out. Good cheap food and I won £113
13 maart 2026
Review zonder uitnodiging
Antwoord van Buzz Bingo - Southampton
Hi Karen,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Southampton. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Went last night 20th March for the…
Went last night 20th March for the first time, the staff were the most miserable unhelpful staff I've ever known at bingo! Will be in no hurry to return
20 maart 2026
Review zonder uitnodiging
Antwoord van Buzz Bingo - Southampton
Hi Claire,
Thank you for taking the time to share your feedback. We’re really sorry to hear that your first visit on 20th March to our Southampton club didn’t meet expectations. This is certainly not the experience we want any of our customers to have.
We take your comments very seriously, as friendly and helpful service should be at the heart of every visit. Your feedback will be passed over internally so we can look into making any improvements to our service that we are able to.
We’d genuinely appreciate the opportunity to put things right and provide you with a much more enjoyable experience in the future.
Should there be any further detail you wish to share please feel free to reach out via the 'Contact Us' page on our website.
Thank you again for bringing this to our attention.
Kind Regards,
Tia
Customer Reviews Team
Very friendly and helpful
21 november 2025
Review zonder uitnodiging
Antwoord van Buzz Bingo - Southampton
Hi Deborah,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Southampton. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
I rated it 3 has I have gave my mobile…
I rated it 3 has I have gave my mobile number and still receive no texts or offers and my friends do,
1 juni 2025
Review zonder uitnodiging
Antwoord van Buzz Bingo - Southampton
Hi there Maggie,
Thank you for taking the time to leave us a review, I hope you have enjoyed your time in our Southampton club.
Please feel free to contact our support team at any time should you wish to check for any available offers on your account or query receiving marketing, as there can be a number of reasons why this would be the case.
Our support team is available from 10am until 8pm, 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Kind Regards,
Tia
Customer Reviews Team
Bingo day out
My Mrs wanted to go to bingo for her birthday! We went to the Buzz Bingo in southampton, was a first for me. It was great fun! Hats off to the guys on the front desk, they said they were 2 staff short, so they were running back and forth dealing with issues, they were all really helpful. We used the tablets which was good as I'm not as quick with the dabber! Overall we had a great time and good laugh, plus the Mrs won £100 🙌
30 maart 2025
Review zonder uitnodiging
Antwoord van Buzz Bingo - Southampton
Good afternoon John,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Southampton club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Customer service agent was responsive…
Customer service agent was responsive and helpful
18 januari 2025
Antwoord van Buzz Bingo - Southampton
Hi Becky,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Good luck on the site in the future.
Kind regards,
Olivia
Customer Reviews Team
I won lol xxx
14 oktober 2024
Review zonder uitnodiging
Antwoord van Buzz Bingo - Southampton
Good morning Teresa,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Southampton and congratulations on your win!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Staff
All staff at lordshill are amazing so friendly and always willing to help nothing is ever too much for them x
29 augustus 2024
Review zonder uitnodiging
Antwoord van Buzz Bingo - Southampton
Good morning Chantelle,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Lordshill. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
I went there today and won i called my…
I went there today and won i called my number and put my hand up with the ticket the man looked at me. So we waited and waited for our money and no one came so we went to the front and they said we didn’t claime it they showed us the voice recording and you couldn’t hear me properly cause the man shouted claimed we also told them to look at the security footage but they said no so I will not be going back there again it was honestly a joke
22 juli 2024
Review zonder uitnodiging
Antwoord van Buzz Bingo - Southampton
Hi there Casey,
I hope you are well.
Thank you for taking the time to leave a review of your experience at our Southampton club.
I am sorry to hear of your experience with your claim. Whenever there is a dispute regarding claims we follow a standardised process in the club to maintain fairness for all affected or querying customers nationally which involves reviewing the audio recording from the Bingo Hall.
Unfortunately it is the customers responsibility to stop the game when playing Bingo which should be achknowledged from the Bingo Caller if a claim has been made successfully. I'm sorry for any dissapointment caused.
Kind Regards
Claire
Customer Reviews Team
First time I visited a club the staff…
First time I visited a club the staff were very friendly. I enjoyed my self .except I didn't know I had to pay as a disabled driver to park my car and got a parking fine which upset my night
6 april 2024
Review zonder uitnodiging
Antwoord van Buzz Bingo - Southampton
Good morning Sue
I hope you are well and thank you for your valuable feedback.
I am glad to hear you enjoyed your experience at our Southampton club but I am sorry to hear you received a parking fine!
Please reach out to us at Customer Services, you can locate our contact information via the 'Contact Us' page on the website and we can look into getting this cancelled for you.
Thank you again for your review, have a great day.
Kind regards,
Tia
Customer Reviews Team
Antwoord van Buzz Bingo - Southampton
Hi Catherine,
I hope you are well.
Thank you for taking the time to leave our Southampton club a review.
It is great to hear you are enjoying Buzz Bingo Southampton. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind Regards,
Claire
Customer Reviews Team
Antwoord van Buzz Bingo - Southampton
Good morning Jo,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Southampton. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.