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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience! They were so efficient, friendly and polite; such a rarity these days. They delivered it precisely where we asked and were apologetic they hadn’t arrived at the early side of the d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The delivery was eventually successful. The drivers had difficulty finding our newly built house and missed the turning twice. They correctly phoned us and we were able to direct them into the corre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were kept informed prior to delivery. The promised phone call arrived half an hour before, again as promised. The delivery was made within the three hour time slot given. They followed our instruct... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The two guys that put my pergola up were amazing, the weather was awful and they didn’t complain at all, they were fully informative and polite, fantastic service. The pergola looks amazing , very we... Toon meer

Bedrijfsgegevens

  1. Koerier- en bezorgdienst
  2. Bezorgdienst

Geschreven door het bedrijf

Bespoke 2 Person white glove deliveries, delivered to room of choice, packaging removal, installations, recycling of end of life products, track & trace, white goods, furniture, beds, mattresses, sofas, priority deliveries, UK mainland deliveries, fulfilment, pick & pack, storage, carrying on deliveries for e-bay users, Amazon, manufactures, retailers, deliveries business to customer and business to business. 24/7 operational , deliveries available every day including weekends from 7am to 9pm . Full trunking and traction support nationwide. Re-work of products and returns. Fully secured site with manned security. fully uniformed drivers. Byeway Logistics has logistics in its blood dating back to the 1800s, The One Stop Logistics Company


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 56% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful

Very friendly and helpful

15 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Miguel, thank you for the 5 star review and I am glad our crews were delivering the service we expect.

Beoordeeld met 5 van de 5 sterren

Really friendly service and they did a…

Really friendly service and they did a good job erecting our pergola.

14 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Adam, thank you for the 5 star review and I am glad the crew are delivering a service that warrants this feedback.

Beoordeeld met 1 van de 5 sterren

You did not deliver the necessary items…

You did not deliver the necessary items for the installers to do their job. As a result, we now have to await another delivery date. The installers were also annoyed because they felt embarrassed that they could not complete (or even start!) the job.

14 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Debbie, I understand you have spoken to our Operations Manager regarding this issue. The issue was resolved and our crew came the next day to complete the build. Please let us know if you have any further questions. Thank you, Amanda.

Beoordeeld met 5 van de 5 sterren

Top Top job

The guys arrived on times and were very upbeat for 7am in the morning, The boys were very professional and got on with erecting the pergola. It was up and finished in no time and the boys made a great job of it, with no fuss
Top job, top guys

14 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Peter, thank you for the 5 star review and I am glad that you were happy with the service of our pergola build crews.

Beoordeeld met 5 van de 5 sterren

Excellent delivery driver

Excellent delivery driver, really helpful helped deliver the package to upstairs bedroom where it was required.

14 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Emma, thank you for the 5 star review and I am glad that our crews are doing their upmost to deliver a quality service.

Beoordeeld met 4 van de 5 sterren

Very professional and polite but turned up at 7.35 not 9am!

Delivery was booked 9am-12pm with a phone call 30mins prior. They turned up at 7.35am! Good job I was working a night shift and not home til 8.30! That aside, the guys were very polite, built the furniture and removed all packaging as per the package we’d paid for.

14 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi, Thank you for the review and apologies that the delivery was so much earlier than planned. This doesn't happen very often and I am glad the rest of the service was in keeping with the standard we like to set.

Beoordeeld met 5 van de 5 sterren

Delivered on time good communication…

Delivered on time good communication pleasant and polite delivery staff

13 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Dave, thank you for 5 stars and taking the time to review us. We are happy to hear you found the communication good and the crew polite and pleasant.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service was with in the agreed time . The driver was polite and friendly .

13 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi, thank you for 5 stars. We are pleased to hear you found the service excellent and that the driver was polite and friendly. Thank you for taking the time to review us.

Beoordeeld met 5 van de 5 sterren

Great Service and communication from…

Great Service and communication from the crew really helpful and friendly
Eta was very accurate

11 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Suzanne, thank you for 5 stars. We are happy to hear you found the service and communication great. We appreciate your review.

Beoordeeld met 2 van de 5 sterren

Only one driver for a 40kg chest for…

Only one driver for a 40kg chest for upstairs. I had to help him- I’m 65 with a weak back! We now have to dispose of a car load of cardboard and polystyrene- very unimpressed

11 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Good afternoon. We are sorry you feel unimpressed with our service. If you could please call the office so we can investigate this fully. 01536 660221. Ask for Amanda

Beoordeeld met 5 van de 5 sterren

Every efficient and contacted to say…

Every efficient and contacted to say when arrival time thank you

11 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Pauleen, thank you for 5 stars. We are pleased to hear of your positive experience with our service and appreciate your review.

Beoordeeld met 5 van de 5 sterren

Great service

Had a phone call to say they’d be delivering in 20 minutes and that’s exactly what happened. Very polite and professional

10 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Emma, thank you for 5 stars. We are pleased to hear you found the delivery service great, polite and professional. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Excellent delivery crew

Excellent delivery crew. Kept us well informed of progress and delivered within the specified window. In addition they carried our delivery up to the top floor, which in our three storey 18th century cottage with tight staircases is no mean feat. Excellent service thank you.

10 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi, thank you for taking the time to review us. We are pleased to hear you found the delivery crew excellent. We appreciate the 5 stars you have given us.

Beoordeeld met 5 van de 5 sterren

Great communication and very…

Great communication and very professional service from delivery staff

10 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Susan, thank you for 5 stars. We are pleased to hear you found the communication great and the service professional. We appreciate your review.

Beoordeeld met 5 van de 5 sterren

They delivered and erected a pergola…

They delivered and erected a pergola from Whites Garden Centre. A very professional service.

10 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Paul, thank you for taking the time to review us. We are pleased to hear you found the service professional and appreciate the 5 stars you have given us.

Beoordeeld met 5 van de 5 sterren

Trustworthy

Thanks to George for delivering this heavy package to a secure spot in my garden. Much appreciated

10 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Fi, thank you for 5 stars. We appreciate your review and are happy to hear you appreciated the driver's help. Thank you for taking the time to review us.

Beoordeeld met 5 van de 5 sterren

Excellent delivery team

The delivery team went above and beyond to assist me with taking the very heavy boxes upstairs. I have hurt my back so this would have been difficult for me to do alone. I am extremely grateful.

10 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Thank you Shelley for 5 stars. We are happy to hear you found the delivery team excellent and that you were grateful for their help. Thank you for taking the time to review us.

Beoordeeld met 5 van de 5 sterren

Our experience with this company was…a Total Success

Our experience with this company was A1. From the excellent frequent delivery updates (email, text and call) coupled with the assembly on the day by Jay and Constantine you were brilliant. You have shown a level of integrity most other logistics providers fail to achieve. Very well done and thank you.

10 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Julie, thank you for 5 stars. We are pleased to hear you found your experience 'a total success'. We appreciate you taking the time to leave us a lovely review. Thank you!

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